【Japanese Speakers】Service Delivery Manager / Senior Consultant ID:58910
10,000 MYR ~ 14,000 MYRDamansara Heightsabout 22 hours agoOverview
Salary
10,000 MYR ~ 14,000 MYR
Industry
Software/Information Processing, IT/Telecommunications, Consulting
Job Description
Key Responsibilities:
• Client Communication: To serve as the primary liaison for Japanese clients, managing their requests and communications in Japanese.
• Project Management: To oversee project progress, profitability, and delivery to ensure successful outcomes for clients and stakeholders.
• Quality Assurance: Leverage expertise in SAP SuccessFactors and a solid understanding of Japanese business operations and assure the quality of any deliverable of clients.
• Documentation and Reporting: To prepare professional, client-facing documents and internal reports using Excel and PowerPoint.
• Team Coordination: Act as a bridge between Japanese clients and internal teams to ensure expectations are met.
Why Join Us:
1. Opportunities to learn the Japanese approach to problem-solving for our clients.
2. Opportunities to engage in Japanese language support and cultural training provided by the company.
3. A collaborative environment where Japanese expertise blends with international consulting practices.
4. Hybrid work arrangements and company events that support work-life balance.
This position offers a unique opportunity to deepen your understanding of Japanese business culture and global consulting practices. If you are inspired by global exposures in your career path and eager to work with a team rooted in Japanese competencies, we welcome you to apply.
Qualifications
Requirement
【Must】
• Having Japanese Skills (N2 level)
• Has knowledge or hands-on experience with SaaS systems or HR systems (especially SAP SuccessFactors)
• Has proven ability to lead and manage a team of 4-5 members.English Level
-
Other Language
English, Japanese
Additional Information
Benefit
・AL: 16d
・MC: 22d
・Handphone Allowance = RM 50
・Medical Claim: Single RM 1,800, Married RM 2,250
・Hospitalization Leave = 60d
・Hospitalization Claim: up to RM 60k
・Season Parking: Paid on monthly reimbursement basis
・Fitness Allowance: Claimable up to RM 360 per quarter or RM 120 monthly
・Dental, Optical claim
・Regular Company Events: Sports Tournament, Outdoor Activities
・Bonus based on company and individual performance
・Access to fitness, dental, and optical benefits.
・Regular company events, including sports tournaments and community activities.Working Hour
Flexi ~ Flexi
Holiday
< Working Day and Hours >
Monday ~ Friday
Flexible Working Hour (2 time slots)
① 0800 ~ 1700
② 0900 ~ 1800
< Off Days >
Sat, SunJob Function
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