【Japanese Speakers】Service Delivery Manager / Senior Consultant ID:58910

10,000 MYR ~ 14,000 MYRDamansara Heightsabout 22 hours ago

Overview

  • Salary

    10,000 MYR ~ 14,000 MYR

  • Industry

    Software/Information Processing, IT/Telecommunications, Consulting

  • Job Description

    Key Responsibilities:
    • Client Communication: To serve as the primary liaison for Japanese clients, managing their requests and communications in Japanese.
    • Project Management: To oversee project progress, profitability, and delivery to ensure successful outcomes for clients and stakeholders.
    • Quality Assurance: Leverage expertise in SAP SuccessFactors and a solid understanding of Japanese business operations and assure the quality of any deliverable of clients.
    • Documentation and Reporting: To prepare professional, client-facing documents and internal reports using Excel and PowerPoint.
    • Team Coordination: Act as a bridge between Japanese clients and internal teams to ensure expectations are met.


    Why Join Us:
    1. Opportunities to learn the Japanese approach to problem-solving for our clients.
    2. Opportunities to engage in Japanese language support and cultural training provided by the company.
    3. A collaborative environment where Japanese expertise blends with international consulting practices.
    4. Hybrid work arrangements and company events that support work-life balance.
    This position offers a unique opportunity to deepen your understanding of Japanese business culture and global consulting practices. If you are inspired by global exposures in your career path and eager to work with a team rooted in Japanese competencies, we welcome you to apply.

Qualifications

  • Requirement

    【Must】
    • Having Japanese Skills (N2 level)
    • Has knowledge or hands-on experience with SaaS systems or HR systems (especially SAP SuccessFactors)
    • Has proven ability to lead and manage a team of 4-5 members.

  • English Level

    -

  • Other Language

    English, Japanese

Additional Information

  • Benefit

    ・AL: 16d
    ・MC: 22d
    ・Handphone Allowance = RM 50
    ・Medical Claim: Single RM 1,800, Married RM 2,250
    ・Hospitalization Leave = 60d
    ・Hospitalization Claim: up to RM 60k
    ・Season Parking: Paid on monthly reimbursement basis
    ・Fitness Allowance: Claimable up to RM 360 per quarter or RM 120 monthly
    ・Dental, Optical claim
    ・Regular Company Events: Sports Tournament, Outdoor Activities
    ・Bonus based on company and individual performance
    ・Access to fitness, dental, and optical benefits.
    ・Regular company events, including sports tournaments and community activities.

  • Working Hour

    Flexi ~ Flexi

  • Holiday

    < Working Day and Hours >
    Monday ~ Friday
    Flexible Working Hour (2 time slots)
    ① 0800 ~ 1700
    ② 0900 ~ 1800

    < Off Days >
    Sat, Sun

  • Job Function