Overview

• Salary

  7,000 MYR ~ 8,000 MYR

• Industry

  Medical & Healthcare, Manufacturing(Machinery)

• Job Description

  Job Summary
  The Application Specialist delivers expert application, product, and training support for histopathology instruments and consumables across Southeast Asia and selected South Asia countries.
  
  Key Responsibilities
  - Collaborate with distributors and engineers to resolve application or performance issues.
  - Conduct root cause analysis for customer complaints and propose corrective actions.
  - Coordinate with Japan-based application specialist team for consistent solutions.
  - Provide workflow assessments and optimization advice for laboratory operations.
  - Deliver on-site and remote training on histology products for distributors and engineers.
  - Evaluate distributors’ proficiency and product performance post-training.
  - Develop training materials, user guides, and presentations.
  - Conduct workshops and seminars at exhibitions or customer sites.
  - Manage regulatory affairs, including medical device registration in Malaysia.
  - Collaborate with regulatory, marketing, and service teams to ensure compliance and customer satisfaction.
  - Collect and analyze market and user feedback to enhance product usability.
  - Support development and standardization of application procedures and documentation.