Overview

• Salary

  7,000 MYR ~ 14,000 MYR

• Industry

  Manufacturing(Electronics/Semiconductors)

• Job Description

  • On time renewal of existing Customer Support Agreements (CSAs) and warranty conversion business.
  • Proactive business development working with Account Managers, Finance, Field Service (FS), Business Centers, Marketing, Software Solutions, R&D, etc.
  • Coordinate global agreement deliverables, pricing, and Quote to Cash processes with the local and global BDE,
  FS and Marketing teams.
  • Adhere to all fiduciary responsibilities and policies for quote to cash process.
  • Actively support assigned customers with information about new Service & Support solutions
  • Support the Business Development Manager in “Deal Management” on CSA, Engineering and Production
  Solution Services business by serving as a services specialist.
  • Develop value propositions, assist or drive deal negotiations, and achieve business metrics.
  •Identify and develop new business opportunities at assigned accounts.
  • Accountable for developing and maintaining strong working relationships with both external and internal customers for assigned accounts.
  • Participate in “Closed Loop” customer management.