Overview

• Salary

  2,800 MYR ~ 4,200 MYR

• Industry

  Call Center

• Job Description

  Company Profile: This company is the world’s largest provider of flexible workspace solutions, with customers including some of the most successful entrepreneurs, individuals and multi-billion dollar corporations.
  
  Working Location: Bangsar South
  
  Job Scopes:
  - Actively collect payments from customers with unpaid invoices
  - Answer account queries
  - Help customers in arranging their payment for the outstanding invoices so they can continue their service
  - Help the team where needed to persuade customers to pay outstanding invoices
  - Decide on the correct action when negotiating payments and settlements
  - Act as a point of escalation to manage customer objection by remaining polite, tactful, and firm
  - Take end-responsibility for resolving disputes
  - Explain service agreement terms as appropriate.
  - Clarify potential consequences of not paying (i.e. handover to debt collection agencies, etc.)