448 Jobs found
Customer Service Representative【Web Marketing Project ◆ Japanese Speaker Position】ID:55363
8,500 MYR ~ 11,880 MYRBukit Bintang/KLCC工作内容
• Researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Communicates technical matters in laymen’s terms• Records customer inquiries by documenting inquiry and response in customers' accounts; captures and documents customer complaints• Create and provide day to day maintenance of campaign in AdWords• Research keywords as well as develop and optimize text and displays ads in conjunction with the marketing team to increase conversions and reduce costs• Conduct daily bid and budget optimization of campaigns• Analyze campaign data, interpret and synthesize results, and recommend action to optimize campaigns and keywords.• Prepare reports to communicate campaign performance to advertisers• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords• Continually update knowledge of latest industry best practices and strategies and deploy these when appropriate• Implement SEO strategies to optimize organic search rankings• Perform keyword search, make SEO recommendations for website content and develop link building strategies• Contribute to advertiser's campaign performance report, using data to tell stories and provide actionable insights• Nurturing high-end clientele and be contact person for status of application and orders, billing and/or payment issues, customer profiles, program and campaign information• Assists customers in required processes including but not limited to in depth information on program benefits, terms and conditions, application options, as well as technical support on tools, and resolving any open issues with the customer• Processes application materials and other assigned tasks and makes compliance decisions in accordance with program requirements and Microsoft guidelines• Processes and investigates returns and/or manages customer cases to resolution• Contacts customers for possible follow up, resolution temp check, optimization and proactive outreach purposes
福利制度
◆ Salary Package
・Basic Salary = RM 5,500
・Language Allowance = RM 5,500
・Monthly Performance Bonus (Max up to 16% of monthly basic salary) = RM 880 (subject to individual and company performance)
--> TOTAL SALARY (MAX, 16%) = (5,500 + 16%) + 5,500 = RM 11,880
--> TOTAL SALARY (AVERAGE, 12%) = (5,500 + 12%) + 5,500 = RM 11,660
◆ Flex benefit – RM3,000 per annum (Pro-rated for new hire) – Including medical, dental, optical, mobile fee, flight ticket, IT gadgets, Dependent pass fee and more.
◆ Team Building Fund = RM 50 / head count / month
◆ OT Pay = RM 40 / hour
◆ Annual leave – 15 days per year (Pro-rated for new hire)
◆ Sick leave – 15 days per year
◆ Birthday leave – 1 day (To utilize during birthday month only)
◆ Parental/Child care leave – 3 days per year (Applicable for confirmed employee only)
◆ 3 types of insurance – Group Hospitalization and Surgical (Covered for employee & dependent – inclusive coverage for Covid-19); Personal Accident Insurance; Term Life InsuranceCustomer Service Representative【E-commerce Site / Japanese Speaker Position】ID:52277
6,000 MYR ~ 7,960 MYRBukit Bintang/KLCC工作内容
Customer Service Representatives are also responsible for providing overall online shopping related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: • Handle pre and post shopping inquiries by phone, e-mail and fax;• Handle customer requests by phone and e-mail;• Modify, change and/or cancel existing shopping request;• Make outbound calls to merchants in any special necessary occasion;• Act as liaison between online shopper and merchat to resolve complaints;• Manage relationships with merchant by providing high levels of customer service and account management support.
福利制度
Basic = RM 5,000 ~ RM 6,000
Language Allowance = RM 1,000
Monthly Performance Bonus (Max up to 16% of monthly basic salary) = RM 960 (subject to individual and company performance)
--> TOTAL (MAX, 16%) = (6,000 + 16%) + 1,000=RM 7,960
--> TOTAL (AVERAGE, 12%) = (6,000 + 12%) + 1,000=RM 7,720
<Other Benefits>
• Flex benefit – RM3,000 per annum (Pro-rated for new hire) – Including medical, dental, optical, mobile fee, flight ticket, IT gadgets, Dependant pass fee and more.
• Team Building Fund = RM 50/hc/m
• OT Pay = RM 40/h
• Annual leave = 15d (Pro-rated for new hire)
• Sick leave = 15d
• Birthday leave = 1d (To utilize during birthday month only)
• Parental/Child care leave = 3d/y (confirmed employee only)
• 3 types of insurance – Group Hospitalization and Surgical (Covered for employee & dependant – inclusive coverage for Covid-19); Personal Accident Insurance; Term Life Insurance《KLCC徒歩圏内 / 英語不問 / グローバルECサイト》外資BPO企業のカスタマーサポートID:52063
7,000 MYR ~ 7,960 MYRBukit Bintang/KLCC工作内容
【会社概要】当社は主にアウトソーシングサービスを提供しており、世界28か国に拠点を置いています。 全世界では40000名以上の社員がおり、うちマレーシアには200名前後のメンバーが所属しています。 KLにあるオフィスは社員が楽しく働ける環境を整えており、 おしゃれなプレイルームやカフェスペースだけでなく、会議室も世界をテーマにしたデザインになっ ています。 社員を大切にする文化も強く、年に一回の社員旅行や、社員やその家族を集めたパーティ等も頻繁に 行われています。 【ポジション詳細】某有名ECサイトのカスタマーサポートのプロジェクトで日本人顧客のカスタマーサポートをしていただける人を募集します。■お仕事内容*電話・メール等を使用した問い合わせ対応 *ユーザーからの声をもとにサービスの改善につとめる*チームリーダーへのエスカレーション業務具体的には、、、「返品したい」「注文した商品がまだ届かない」「住所を間違えた」など様々なお客様の困っていることを解決します。社内で唯一、お客様の声を直接聞けるポジションになります。お客様に一番近い存在であるからこそ、あなたの提案や対応がサービスの改善に繋がります。■今後のキャリア・・・ ・スーパーバイザーとして経営視点をもったマネジメントを行う ・チームリーダーとしてチームメンバーをマネジメントする ・クオリティアナリストとしてローカル日本語人材や新しいスタッフの品質管理 ・管理部門で経営や採用に携わる★魅力★ ・綺麗でおしゃれなオフィス! ・未経験でも挑戦可能!・英語不問、新規プロジェクトなので成長の機会多数・駅ちか、ツインタワーエリアから徒歩圏内の好立地! ・キャリアパス豊富
福利制度
【主な待遇】
■雇用形態:正社員(VISAにもとづく)
■就業時間:シフト制(6シフト)
①09:00-18:00 ②10:00-19:00 ③11:00-20:00
④12:00-21:00 ⑤ 13:00-22:00⑥14:00-23:00
■休日:週休2日
■給与:RM7,000
■インセンティブ: 基本給の最大16%
■VISAサポートあり
【その他】
• 有給:15日
• 病欠休暇:15日
• バースデー休暇:1日
• 育児休暇:年3日
• 医療保険
• 片道航空券(会社負担)
• 現地当社日から1週間分のホテル滞在費
※フレックスベネフィット
年間で使った個人生活費用、最大RM 3,000分の請求ができます。
対象:以下のような個人の生活費用
・医療全般(保険は別でついています)
・スマホやPCのデバイス機器
・日本への一時帰国時のチケット代
・ホテル滞在費Customer Service Representative【Travel Site / Japanese Speaker Position】ID:49173
6,500 MYR ~ 9,620 MYRBukit Bintang/KLCC工作内容
Customer Service Representatives are also responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: • Handle pre and post reservation inquiries by phone, e-mail and fax;• Handle customer requests by phone and e-mail;• Modify, change and/or cancel existing reservations;• Make outbound calls to hotels/guests to arrangement special requests;• Act as liaison between guest and hotel to resolve complaints;• Manage relationships with hotels by providing high levels of customer service and account management support.
福利制度
Basic = RM 5,000 ~ RM 7,000
Language Allowance = RM 1,500
Monthly Performance Bonus (Max up to 16% of monthly basic salary) = RM 1,120 (subject to individual and company performance)
--> TOTAL SALARY (MAX) = RM 9,120
<Other Benefits>
• Flex benefit – RM3,000 per annum (Pro-rated for new hire) – Medical, dental, optical, mobile fee, flight ticket, IT gadgets
• Annual leave – 15 days per year (Pro-rated for new hire)
• Sick leave – 15 days per year
• Birthday leave – 1 day (To utilize during birthday month only)
• Parental/Child care leave – 3 days per year (Applicable for confirmed employee only)
• 3 types of insurance – Group Hospitalization and Surgical (Covered for employee & dependant – inclusive coverage for Covid-19); Personal Accident Insurance; Term Life Insurance
• 1-way flight ticket from home country to Malaysia (Purchase by Company)
• 7 days 6 nights temporary accommodation in Malaysia (Book by Company)《駅ちか / お洒落なオフィス / グローバル旅行サービス》外資BPO企業のカスタマーサポートID:48192
8,500 MYR ~ 9,620 MYRBukit Bintang/KLCC工作内容
【会社概要】当社はドイツ系外資BPO企業とモロッコ系企業のジョイントベンチャーの子会社として、2019年1月よりスタートした外資系企業となります。主にアウトソーシングサービスを提供しており、世界28か国に拠点を置いています。 全世界では48000名の社員がおり、うちマレーシアには200名前後のメンバーが所属しています。 KLにあるオフィスは社員が楽しく働ける環境を整えており、 おしゃれなプレイルームやカフェスペースだけでなく、会議室も世界をテーマにしたデザインになっ ています。 社員を大切にする文化も強く、年に一回の社員旅行や、社員やその家族を集めたパーティ等も頻繁に 行われています。 今回は某有名オンラインツアリズムのカスタマーサポートの日本人チームのメンバーを募集することになりました。入社後はオンライン研修の制度が整っているので、初めて業務を行う方も安心です。一緒に日本人チームを大きくしていただける方の応募を、お待ちしております!具体的なお仕事内容・・・電話・メール等を使用した予約サポートその他、上記に付随する業務今後のキャリア・・・・チームリーダーとしてチームメンバーをマネジメントする・クオリティアナリストとしてローカル日本語人材や新しいスタッフの品質管理・管理部門で経営や採用に携わる★魅力★・綺麗でおしゃれなオフィス!・高給!!・駅ちか、ツインタワーエリアから徒歩圏内の好立地!・英語を活かせる・高められる環境・キャリアパス豊富~豊富な研修制度~ ▼座学・実務研修(約1か月間) ▼専属のコーチやトレーナー、気さくな上司と先輩がしっかりサポートしますので、未経験でも安心してお仕事ができます。 ▼同期入社の仲間と一緒にグループで研修を行いお互いにフォローし合いながら基礎から着実に身に着けられます。
福利制度
【主な待遇】
■雇用形態:正社員(VISAにもとづく)
■就業時間:シフト制(7:00-22:30の間で9時間制 ※休憩時間含む)
■休日:週休2日
■給与:RM8,500 [基本給 RM7,000 + 言語手当 RM1,500]
■インセンティブ: 基本給の最大16%
■VISAサポートあり
【その他】
• 有給:15日
• 病欠休暇:15日
• バースデー休暇:1日
• 育児休暇:年3日
• 医療保険
• 片道航空券(会社負担)
• 現地当社日から1週間分のホテル滞在費
※フレックスベネフィット
年間で使った個人生活費用、最大RM 3,000分の請求ができます。
対象:以下のような個人の生活費用
・医療全般(保険は別でついています)
・スマホやPCのデバイス機器
・日本への一時帰国時のチケット代
・ホテル滞在費Executive/Senior Executive in the finance departmentID:55373
4,000 MYR ~ 6,000 MYRNilai工作内容
-Spring Production, Advising Operator, Machine Maintenance and repairingYou will work as a technical advisor on site at a spring manufacturing company.-Technical guidance to local operators.-Promoting initiatives to prevent problems and recurrences during production and advising operators and managers.-Technical support for new product launches.-Promotion and internal development of improvement activities.
福利制度
[Must]
- Language: English
- Education Background: Diploma/Degree in related field
- Experience: Specialized and Experienced Knowledge in Spring productionWarehouse ManagerID:54091
6,000 MYR ~ 9,000 MYRBandar Sunway/Puchong工作内容
• Responsible for daily smooth operations of the warehouse department.• Control and manage the movement of inventory. • Monitor and ensure implementation of the operating system, reporting requirements and recommend changes for improvement.• Continuously improve the service level, speed of work and cost effectiveness of inventory management, warehousing, incoming and outgoing operations.• Ensure full compliance with applicable laws, regulations and company policies.• Ensure safety and security measures conform to requirement.• Troubleshoot problems in the department and provide effective solutions.• Maintain cleanliness and hygiene standards.• Maintain inter-departmental rapport.• Ensure compliance with the Quality Management System (QMS).• Conduct meetings and training of staff.• Staff performance appraisal.• Control and monitor overheads of the department.• Perform other functions and duties as and when assigned by the management.
福利制度
- Bonus(1month)
- EPF, SOCSO provided
- Salary Increment(Once a year/around 2~5%)
- AL : 14days,
MC : 14days
- Mobile Phone Sim card
- Medical Allowance(RM1500/year)Project & Operation Manager ID:55449
5,000 MYR ~ 7,000 MYRPerai工作内容
Project Management:- Project Planning: Develop comprehensive project plans, including scope, goals, timelines, and budgets.- Team Coordination: Build and lead project teams, assigning tasks and responsibilities.- Resource Management: Allocate and manage project resources effectively, including personnel, budget, and materials.- Risk Assessment: Identify project risks and develop mitigation strategies to ensure successful project delivery.- Progress Monitoring: Track project progress, report on key performance indicators, and adjust plans as needed.- Stakeholder Communication: Maintain clear and regular communication with project stakeholders, ensuring alignment with objectives.- Quality Control: Ensure that projects meet quality standards and compliance requirements.- Project Closure: Conduct project evaluations, document lessons learned, and ensure a smooth transition to post-project operations.Operations Management:- Process Optimization: Analyze existing operational processes and identify opportunities for efficiency improvements.- Resource Allocation: Allocate resources, including personnel and equipment, to support daily operations.- Budget Management: Monitor and control operational budgets to ensure cost-effectiveness.- Risk Management: Identify operational risks and develop strategies to mitigate them.- Team Supervision: Oversee daily operations teams, providing guidance and support.- Vendor and Supplier Management: Manage relationships with external vendors and suppliers to ensure smooth operations.- Compliance & Safety: Ensure compliance with industry regulations and internal policies.- Performance Metrics: Establish and track operational performance metrics to drive continuous improvement.
福利制度
- Annual Leave 12 days
- Medical Leave
- Incentive base on performance
- Travel claim: double of petrol receipt disbursement.
- PH work: Double paid; Weekend working: Replacement leave / encashmentSales ManagerID:54450
10,000 MYR ~ 17,000 MYRBukit Bintang/KLCC工作内容
- Manage and Establish relationship and with distributors or dealers.- Support installment sales when distributers sell cell phones, motorcycles, and appliances.- Manage the sales member (20 members) to maximize profits- Follow up distributors or dealers on hire purchase of products - Market survey of business field and reporting- Work closely and liaise with related divisions such as Head office and other Departments - Person in charge to communicate with customers if a claim occurs, and liaise with related divisons to solve the problem- Business Trip for Penang, Johor area if needed . - Reporting to Director
福利制度
- EPF(11%), SOCSO provided
- Transportation Allowance(Maximum RM200)
LRT/MRT = public total fare
Motorcycle = RM0.45/km
Car = RM0.70/km
AL:
14 days (0 to 1 year),
16 days (1 to 4 year)
18 days (After 4 year)
MC:
14 days (0 to 2 year)
16 days (3 to 4 year)
18 days (After 4 years)
Medical Claims: RM1,000 per year
Insurance :
AXA Affin (Group Hospitalization & Personal Accident)Project & Operation Senior EngineerID:55450
4,500 MYR ~ 6,500 MYRPerai工作内容
Project Management:- Project Planning: Develop comprehensive project plans, including scope, goals, timelines, and budgets.- Team Coordination: Build and lead project teams, assigning tasks and responsibilities.- Resource Management: Allocate and manage project resources effectively, including personnel, budget, and materials.- Risk Assessment: Identify project risks and develop mitigation strategies to ensure successful project delivery.- Progress Monitoring: Track project progress, report on key performance indicators, and adjust plans as needed.- Stakeholder Communication: Maintain clear and regular communication with project stakeholders, ensuring alignment with objectives.- Quality Control: Ensure that projects meet quality standards and compliance requirements.- Project Closure: Conduct project evaluations, document lessons learned, and ensure a smooth transition to post-project operations.Operations Management:- Process Optimization: Analyze existing operational processes and identify opportunities for efficiency improvements.- Resource Allocation: Allocate resources, including personnel and equipment, to support daily operations.- Budget Management: Monitor and control operational budgets to ensure cost-effectiveness.- Risk Management: Identify operational risks and develop strategies to mitigate them.- Team Supervision: Oversee daily operations teams, providing guidance and support.- Vendor and Supplier Management: Manage relationships with external vendors and suppliers to ensure smooth operations.- Compliance & Safety: Ensure compliance with industry regulations and internal policies.- Performance Metrics: Establish and track operational performance metrics to drive continuous improvement.
福利制度
- Annual Leave 12 days
- Medical Leave
- Incentive base on performance
- Travel claim: double of petrol receipt disbursement.
- PH work: Double paid; Weekend working: Replacement leave / encashment