2个职位: 招聘信息 店铺/分店管理
Business Development cum Area ManagerID:59592
4,000 MYR ~ 5,000 MYRBukit Bintang/KLCC工作内容
Job SummaryThe Area Manager is responsible for the overall management and performance of the Center. This role oversees daily center operations, student enrollment growth, customer service and administrative functions. The Area Manager is also responsible for ensuring the effective management of teaching tools and learning materials to support smooth teaching operations across centers.Key Responsibilities1. Enrollment Management & Business Growth- Achieve and support the center’s student enrollment targets and business objectives.- Develop and implement strategies to attract new students and retain existing students.- Manage inquiries from parents or potential customers and provide accurate program information.- Organize and coordinate marketing activities, events, and promotional programs to increase awareness of TuniTuni programs.- Monitor enrollment performance and contribute to revenue growth of the center.2. Center Operations Management- Oversee daily operations of the center to ensure smooth and efficient functioning.- Ensure the center complies with company operational standards, safety requirements, and cleanliness standards.- Monitor classroom readiness and ensure facilities are suitable for teaching activities.- Identify operational or maintenance issues and report them to management promptly.- Support staff scheduling and assist in coordinating class arrangements.- Maintain a professional, positive, and cooperative working environment within the center.3. Administrative & Reporting Responsibilities- Maintain accurate and up-to-date student records including enrollment forms, attendance, payments, and program records.- Utilize CRM or enrollment systems to manage and track student information effectively.- Prepare and submit required operational reports, including monthly reports to management.- Manage petty cash and basic center-level financial administration in accordance with company policies.4. Teaching Tools & Learning Materials Management- Monitor inventory levels of teaching materials and ensure adequate stock is maintained.- Coordinate the ordering or procurement of teaching tools and materials when required.- Manage and record the movement or transfer of teaching tools between centers when necessary.- Ensure all materials are properly stored, organized, and accounted for to prevent loss ordamage.
福利制度
- Fixed Transport Allowances RM200
- Parking Allowances RM200 (claimable with receipt (staff to submit claim form ~ monthly))
- Increment rate 5% to 9%
- Performance bonus between 50% to 200% (depend on staff KPI result).
- Marriage allowance
- Business trip allowance
- Birthday allowance plus half-day leave
- Festive allowance plus half-day leave
- Condolence allowance: death of immediate family
- Birth allowance: up to the 5th child
- Compassionate leave: 5 days in a year
- Marriage leave: 5 days paid leaveBranch Supervisor ID:59487
4,000 MYR ~ 6,000 MYRCheras (KL)工作内容
• Oversee daily operations, ensuring smooth and efficient clinic activities. • Ensure compliance with local healthcare regulations, TCM protocols, and company standards. • Manage branch inventory, including herbal products, acupuncture needles, and other supplies. • Monitor clinic cleanliness, patient safety, and equipment maintenance. • Lead, motivate, and supervise a team of healthcare professionals, including licensed practitioners, support staff, and administrative personnel. • Recruit, hire, and train staff in accordance with company policies and TCM best practices.• Conduct regular performance evaluations, provide feedback, and implement professional development opportunities. • Foster a collaborative and positive work environment. • Ensure a high level of customer satisfaction by promoting excellent service and addressing any patient concerns or complaints promptly. • Oversee customer consultations, treatment plans, and follow-ups, ensuring TCM practitioners are providing safe, effective, and appropriate care. • Assist in promoting customer education about TCM practices, therapies, and health management. • Drive revenue growth by overseeing clinic sales goals and service offerings. • Monitor financial performance, track KPIs, and manage budgets for clinic operations. • Ensure all healthcare practices and treatments are compliant with the relevant medical standards and regulations. • Conduct regular audits and assessments of the clinic’s operations to ensure quality standards are met. • Ensure proper documentation of patient records and medical histories in accordance with privacy laws.
福利制度
- Annual Leave
- Medical Leave
- Performance Bonus
- Salary increment
