工作内容
1. Oversee daily operations of all F&B outlets, including restaurants, lounges, banquets, and in-room dining.2. Develop and implement strategic plans to improve service quality, operational efficiency, and financial performance.3. Collaborate with Executive Chef and culinary teams on menu development, food presentation, and cost control.4. Monitor guest satisfaction and respond to feedback to continuously improve service delivery.5. Ensure compliance with health, safety, and hygiene standards across all F&B areas.6. Lead recruitment, training, and development of F&B staff to maintain high performance and morale.7. Manage budgets, forecasts, and financial reports; analyze sales and profitability metrics.8. Coordinate with Sales and Events teams to support catering and banquet operations.9. Drive innovation in F&B offerings to enhance guest experience and stay competitive.10. Maintain vendor relationships and oversee procurement of food, beverages, and supplies.
