57 Jobs for IT/Telecommunications found
Pre-Sales Engineer (Cyber Security)ID:57023
8,000 MYR ~ 10,000 MYRBukit Bintang/KLCC工作内容
This position is mainly pre-sales.The candidate must be able to visit clients together with the sales team, explain the implementation of cyber security, have a deep understanding of the company's services, and be able to provide appropriate explanations.1. Technical Consultation & Sales Support- Work closely with the sales team to understand customer requirements andpropose suitable cybersecurity solutions.- Provide technical presentations, demonstrations, and proof-of-concept(PoC) sessions for potential clients.- Assist in responding to RFPs (Request for Proposals) and RFQs (Requestfor Quotations) with detailed technical specifications.2. Solution Design & Architecture- Analyze customer IT infrastructure, security risks, and compliance needsto design tailored cybersecurity solutions.- Recommend and configure security solutions such as firewalls, SIEM,endpoint protection, IAM (Identity & Access Management), and cloudsecurity.- Work with vendors and partners to align solutions with industry best practices.3. Customer Engagement & Relationship Management- Conduct security assessments and gap analysis to identify potentialvulnerabilities.- Provide technical training and workshops to customers and internal teams.- Act as a trusted advisor for customers, ensuring they understand the value ofcybersecurity solutions.4. Industry Trends & Product Knowledge- Stay updated on the latest cybersecurity threats, trends, andtechnologies.- Continuously improve expertise in security frameworks (e.g., ISO 27001,NIST, SOC 2, GDPR, PCI-DSS).- Evaluate new cybersecurity products and solutions to enhance companyofferings.5. Post-Sales Support & Handover- Assist in the implementation, testing, and deployment of security solutionsif required.- Work with the technical support team to resolve complex security issues.- Ensure proper documentation and knowledge transfer to post-sales teams.
福利制度
Salary Package : RM 8,000 - RM 10,000 (negotiable)
- Transportation allowance
- Bonus(subject to company performance)
- OT
- Medical allowance
- Hospitalization (clime basis)
- Medical check upCustomer Success ManagerID:56944
6,500 MYR ~ 8,000 MYRSeputeh, Bangsar工作内容
【Job Responsibilities】The Customer Success Manager, reporting to the Customer Service Manager, focuses on assisting the Customer Service Manager in ensuring customer satisfaction and happiness. The role emphasizes proactive engagement, problem resolution, and supporting the broader goals of the customer service team.Support for Customer Service Manager• Assist the Customer Service Manager in monitoring and improving customer service operations.• Provide insights and reports on customer feedback, satisfaction metrics, and areas for improvement.Proactive Customer Engagement• Regularly connect with customers to gather feedback, identify concerns, and address potential issues before they escalate.• Support initiatives that enhance customer happiness and loyalty.Customer Advocacy• Act as the voice of the customer within the organization, sharing insights and feedback with internal teams.• Collaborate with the Customer Service Manager to implement solutions based on customer needs and preferences.Retention & Relationship Building• Build strong relationships with customers to foster trust and long-term engagement.• Support the Customer Service Manager in implementing strategies to enhance customer retention.Customer Success Metrics• Track and analyze metrics such as Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT) to measure success.• Identify trends and develop strategies to improve customer outcomes based on these metrics.
福利制度
- Fully work from home
- AL leave
- Birthday leave
- Outpatient claim
- Inpatient claim
- Dental / Optical
- Internet claim
- Parking claim base on receipt
- Gym 50% subsidy - celebrities fitness
- Annual increment / KPI performance review
- Performance BonusClient Relations ConsultantID:56925
20,000 MYR ~ 30,000 MYRKota Damansara/Petaling Jaya工作内容
Job Summary:Responsible for managing and developing strong, long-lasting relationships with our key clients to ensure satisfaction and long-term business growth.Job Descriptions:• Serve as the primary liaison between JIE Business and key clients• Develop and execute tailored strategies to grow and retain client relationships• Regularly review client accounts to identify new opportunities and potential risks• Analyze client feedback and market trends to recommend service improvements• Collaborate cross-functionally to deliver seamless, high-quality client experiences• Stay up to date with the latest products, services, and technologies
福利制度
- Mobile Allowances RM50
- Transport Allowances RM50
- Performance Bonus
- Seniority Pay (RM50 x year of service)
- Hospitalisation & Surgical Insurance (AIA)【Japanese Speaker】Global Support Center for the IT IndustryID:56921
6,000 MYR ~ 6,000 MYRKota Damansara/Petaling Jaya工作内容
【Job summary】Our company has offices in 14 cities across 10 countries, including Japan, and collaborates with various departments to support our customers.Our main tasks include handling inquiries, troubleshooting, maintenance, operations support, configuration management, and monthly reporting.We respond to customer calls, chats, and emails, record interactions in the system, and work with relevant departments to resolve issues efficiently.【Details】■Responding to customers - Inquiries about customer operational components - Inquiries about service specifications and usage - Inquiries about problems and failures *We will respond to the above by phone, e-mail, and chat (WhatsApp).■Responding to the incidentYou will need to escalate to the group company's internal or vendor depending on the cases.*In most cases, the response is in Japanese if you need to communicate within the group company, but in many cases, it is basically in English if you need to communicate with a vendor.【Benefit Points】- The company offers a good balance between work and private life because of three working days and three rest days.- It is a challenging environment because you can become a leader in the future depending on your performance.- The workplace is close to a station and a shopping mall, which is very convenient.
福利制度
■Salary: RM6,000 (RM6,000 including night shift allowance and public holiday allowance)
■Probational Period: 3-6 months
■Employment: Permanent
■AL
■MC
*After the trial period, 12 days AL/first year and 14 days MC
■Medical expense assistance: Company will support up to RM100/month
■Working place:Petaling Jaya
■Working hours:24 hours a day, 365 days a year shift system (3 shifts of 3 workdays and 3 days off for 3-4 days a week, and the shifts are replaced every month)
Example: (1) 9:00 - 21:00, (2) 21:00 - 9:00 with a break of 1 hour x 2Business Development ExecutiveID:56898
3,500 MYR ~ 6,000 MYRSeri Petaling工作内容
• Responsible to develop new client/customer within the market area• To promote and market the services offered to the relevant market area• To maintain contact with all clients in the market area to ensure high levels of clients satisfaction• To achieve the sales & collection target• To prepare sales activities, sales planning and weekly sales report• Responsible to timely response to the sales enquiry from the customer• To provide solution/consultation to customer or potential customer related to service offered• To prepare quotations, services information and responsible for RFQ’s and tender submission• To follow up with customer for collection of payment
福利制度
1) Annual Leave
(<2 years @ 14 days)
(2-5 years @ 17 days)
(>5 years @ 20 days)
2) Medical Leave
(<2 years @ 14 days)
(2-5 years @ 18 days)
(>5 years @ 22 days)
3) Medical Claims (RM800/year) at panel clinic
4) Dental claim (RM300/year)
5) Insurance (after confirmation)
6) Mobile Phone claim (up to RM120)
7) Mileage, parking & toll claim – for site visit/meeting clientFinance ExecutiveID:56903
3,500 MYR ~ 6,000 MYRSeri Petaling工作内容
1. Financial Reporting & Analysis:• Prepare and present accurate financial reports, budgets, and forecasts for interior design and construction projects.• Monitor project financial performance and provide insights on cost overruns, project profitability, and areas for improvement.• Track expenses, revenue, and margins for interior design projects, ensuring they align with budgeted projections.2. Project Budgeting & Cost Control:• Develop detailed project budgets for interior design and construction projects, including labor, materials, and overhead costs.• Work with project managers and design teams to ensure budgets are adhered to throughout the project lifecycle.• Monitor cash flow and ensure timely payments to vendors, contractors, and suppliers, ensuring financial obligations are met.• Identify cost-saving opportunities and implement strategies to improve cost efficiency without compromising project quality.3. Cash Flow Management:• Oversee project-related cash flow, ensuring funds are available for timely procurement of materials, contractor payments, and other operational needs.• Ensure accurate and timely invoicing for client payments and manage receivables to maintain positive cash flow.4. Financial Compliance & Documentation:• Ensure compliance with all relevant financial regulations, tax laws, and industry standards for interior design and construction.• Maintain detailed financial records for all projects, including invoices, receipts, and contracts.• Assist in audits and ensure that all financial documentation for projects is in order and compliant with industry requirements.5. Financial Modeling & Forecasting:• Prepare financial models for prospective interior design and construction projects, helping to assess the feasibility and profitability of new initiatives.• Forecast revenue, costs, and profitability for upcoming projects, adjusting financial strategies based on changing market conditions or project scope.6. Internal Controls & Risk Management:• Identify financial risks and implement financial controls to mitigate risks associated with cost overruns, payment delays, and contract disputes.• Ensure that financial controls and reporting systems are in place to maintain transparency and accountability within the organization.7. Business Support & Strategic Planning:• Support senior management in providing financial insights and evaluating the financial viability of new projects, acquisitions, or partnerships.• Collaborate with cross-functional teams to align financial goals with the overall business strategy.
福利制度
1) Annual Leave
(<2 years @ 14 days)
(2-5 years @ 17 days)
(>5 years @ 20 days)
2) Medical Leave
(<2 years @ 14 days)
(2-5 years @ 18 days)
(>5 years @ 22 days)
3) Medical Claims (RM800/year) at panel clinic
4) Dental claim (RM300/year)
5) Insurance (after confirmation)
6) Mobile Phone claim (up to RM120)
7) Mileage, parking & toll claim – for site visit/meeting clientSenior Interior DesignerID:56900
4,500 MYR ~ 6,000 MYRSeri Petaling工作内容
• To handle conceptual design, 3D perspective drawing, presentation and space planning• To understand customer’s requirements and needs for design• To handle site supervision and works coordination with contractors and suppliers• To track and coordinate project progress till completion in collaboration with the Project Management team
福利制度
1) Annual Leave
(<2 years @ 14 days)
(2-5 years @ 17 days)
(>5 years @ 20 days)
2) Medical Leave
(<2 years @ 14 days)
(2-5 years @ 18 days)
(>5 years @ 22 days)
3) Medical Claims (RM800/year) at panel clinic
4) Dental claim (RM300/year)
5) Insurance (after confirmation)
6) Mobile Phone claim (up to RM120)
7) Mileage, parking & toll claim – for site visit/meeting clientProduct Manager (Networking/CCTV)ID:56821
7,000 MYR ~ 13,000 MYRBukit Bintang/KLCC工作内容
• Build and maintain strong relationships with resellers, vendors, and sales teams to ensure successful collaboration and product promotion.• Take responsibility for meeting quarterly and yearly product targets.• Plan and execute new product launches, promotional activities, and stock inventory management.• Organize both online and offline product training sessions for internal teams and external partners.• Forecast and track key account metrics, including monthly sales results and annual forecasts.• Prepare regular reports on product status, product updates, and sales performance.• Analyze market trends and competitor products to provide insights and adjust strategies as necessary.• Conduct in-depth analysis of industry trends and competitors, and implement strategies to enhance product offerings and marketing activities.• Develop product and solution training materials in alignment with product strategies and lead training sessions.
福利制度
• Performance bonus & incentive
• Observe ALL KL public holidays; Replacement leave granted if public holidays fall on Saturday
• Free parking
• Shopping voucher on birthday month
• Snacks, tidbits & drinks in pantry
• Monthly birthday celebration
• Staff purchase discount
• Festive gifts, such as CNY and Mid-Autumn Festival
• Quarterly Employee Excellence Award RM 1,500 / RM 500
• Quarterly team building
• 5-Year Long Service Award and above
• Company trip
• Annual dinnerSenior System Integration ProgrammerID:56412
6,500 MYR ~ 7,500 MYRKL Sentral工作内容
Main role : handles the projects passed by Japan HQ. Current main project on going is Related to API programing used for client's software developing solutions.Currently in charge is more maintenance and new integration projects, but eventually once the team is expanding number of projects to handle would be increasing. ・The candidate will essentially be assigned to one project.・There are several projects that are not yet Open, making it a great place to work for those who want to be proactive and take on challenges.1. To participate in all phases of the software development life cycle, possessing the ability to deliver high-quality results with minimal supervision.Develop and maintain technical documentation, including functional specifications, design specifications, and user guides.2. Collaborate with team leads to design and develop flexible, scalable solutions that prioritize business value and usability.3. This includes coding, testing, user training, documentation, post-implementation support, debugging, and bug fixing.4. Actively participate in the development and execution of QA test plans for System Integration Tests (SITs) and User Acceptance Tests (UATs).5. Engage in coding and hands-on development activities. To support continuous improvement activities, which including troubleshoot, debug, and upgrade existing software and applications. To involve actively in peer reviewing each other code and provide high quality output6. Responsible for estimating the time needed to complete each task, contributing to the achievement of project goals7. The engineer for this position will be involved in building the following services[AXLGEAR]Automated contract management solution・Support for automation of contract and billing management・Automation of solution provision・Automation of customer service <Details of Working environment>- Approximately 3-4 people will be assigned to each team. Each person is responsible for three to four projects simultaneously.- New client : Existing client = 2 : 8- Mainly focus on "Maintenance and operation" and ”Modification of existing systems- The person in this position hopes to be in a position to manage members in the future, in addition to their engineering skills.
福利制度
Salary Package : RM 6,500 - RM 7,500
- Transportation allowance'RM200
- AL : 12 days for the 1st year (after 2 years service increases 2 days)
- MC : 14 days (after 2 years service increases 2 days)
- Medical claimable RM1,000/year includes specialist and medical check up
- Professional Training & Development Opportunities
- Quarterly Company Activity or Event in Kuala Lumpur
- Working day: Monday - Friday : 8:30 - 17:30/Hybrid work (Must come to work 2 days a week)
- Working Location: Level 20, Menara 1 Sentrum, 201, Jalan Tun Sambantan, Brickfields, 50470 Kuala Lumpur, MalaysiaChannel Sales Manager (Networking/CCTV)ID:56742
7,000 MYR ~ 13,000 MYRBukit Bintang/KLCC工作内容
• To identify market requirements and grow the business.• Responsible for detailed channel management and partners’ target.• To monitor and build market shares in the market.• To lead partners to achieve key performance measures and solve their inquiries on products, promotions and after-sales services.• To maximize brand presence and awareness in the market.• To manage channel development and relationship management.
福利制度
• Performance bonus & incentive
• Observe ALL KL public holidays; Replacement leave granted if public holidays fall on Saturday
• Free parking
• Shopping voucher on birthday month
• Snacks, tidbits & drinks in pantry
• Monthly birthday celebration
• Staff purchase discount
• Festive gifts, such as CNY and Mid-Autumn Festival
• Quarterly Employee Excellence Award RM 1,500 / RM 500
• Quarterly team building
• 5-Year Long Service Award and above
• Company trip
• Annual dinner