44个职位: 1-3 years
Service Desk Shift Lead (Cantonese Speaker) (Working in Shift)ID:60897
4,930 MYR ~ 5,230 MYRPutrajaya/Cyberjaya, Other KL District工作内容
JOB PURPOSE This role is responsible for leading the customer service helpdesk operations, providing high-quality service delivery in line with defined SLAs and business objectives. Serves as a key contact for customers from Hong Kong, coordinating with internal teams, carriers, vendors, and external parties to drive timely resolution of customer and service issues.KEY RESPONSIBILITIES- Responsible for customer service helpdesk operations, including receiving, validating, and logging client requests, capturing the detail of the request.- Ensures high-quality service delivery in line with defined SLAs and business objectives.- Coordinate closely with internal teams, carriers, vendors, and external parties to drive timely resolution of customer and service issues.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Take ownership of complex, high-impact, or chronic fault cases, including customer communication and root-cause follow-up.- Lead or support customer complaint investigations, ensuring issues are properly analyzed, documented, and addressed.- Ensures all relevant documents related to the tickets / requests are maintained, including the client's information.- Identify operational gaps, recurring issues, and process inefficiencies, and recommend improvement actions to supervisors or management.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Provides an administrative support service to the Managed Services Client Service Desk team.- Participate in special projects, service onboarding activities, and process enhancement initiatives as assigned.
福利制度
- Phone Allowance: RM200
- Shift Allowance: RM230
- Annual Target Bonus (10% of Annual Basic Salary)
- Annual leave: 15 days
- Medical leave:14 days
- Insurance coverage:
- Outpatient: Reimbursement of outpatient medical expenses from panel hospitals/clinics (Employee & dependents)
- Group Hospital & Surgical Insurance (Hospitalisation, Surgical treatment and expenses): RM100,000 (Employee & dependents)
- Group Term Life Insurance: RM100,000 (Employee only)
- Group Personal Accident Insurance: RM150,000 (Employee only)
- Dental: RM750 per annum (reimbursable)
- Health Screening:
Reimbursable of annual health check-ups based on age limit
- Wellness: RM 550 per annum (reimbursable) for wellness benefits
- Wellness Leave: 2 days
- Volunteer Leave: 3 daysProgram Management ExecutiveID:60858
3,860 MYR ~ 6,360 MYRBukit Minyak工作内容
• Ensure timely processing activities such as customers’ orders/ booking /reschedule, timely shipments and billing• Liaising with Planners on order acknowledgements and schedule changes.• Coordinating with Logistics on shipments and delivery to the customers.• Coordinating customer returns and process the necessary documentation such as RMA and credit/ debit notes• Handle customer inquiries/ RFQ/ sample request• Managing customer-stocking programs – forecast loading (Vendor Management Inventory Program),• Process hub pull invoicing if customer participate in VMI/SMI program
福利制度
- AL: 12 days, increase gradually based on company policy.
- Individual Insurance
- Outpatient clinic - RM90 per visitation
(RM1,000 per annum)
- Specialist- RM350 per visitation (RM2,000 per annum)
- Dental (RM300 per annum)
- Transport allowance
- Internet allowance
- Mobile allowance (Depend)
- Toll claimable (Candidate from Island only)
- Individual bonus - 1month fixed
- Increment every year (July) - Rate based on performanceProduction Engineer (Fresh Grads OK)ID:60846
3,430 MYR ~ 3,830 MYROther Negeri Sembilan District工作内容
Key Role:Responsible for ensuring smooth casting operations by optimizing processes, solving production issues, and driving continuous improvements to achieve quality, productivity, and cost targets.Responsibilities: - Monitor and improve casting processes to ensure stable production performance.- Troubleshoot casting-related issues and identify root causes.- Optimize process parameters to improve product quality and reduce defects.- Support new model trials, process development, and mass production activities.- Work closely with Production, Quality, Maintenance, and teams to resolve process issues.- Drive Kaizen and continuous improvement activities to improve productivity and reduce production costs.- Other duties assigned by Head of Department from time to time.
福利制度
- Attendance Allowance (Condition : Full attendance) RM100 per month.
- Meal Allowance RM5 per working day (~RM100).
- Transport Allowance (Condition : 2-way Distance from Home to Company), Min RM300 - Max RM1,200.
- Hardship Allowance RM130 per month
- Morning Shift Allowance: RM2 per working day (e.g. RM2 × 20 working days = RM40)
- Night Shift Allowance: RM7 per working day (applicable based on actual night shift attendance)
- Group Medical, Out Patient: (RM1,200 per annum for spouse/children) (Self is unlimited)
- Group Hospital & Surgical (RM40,000 / year)
- Group Personal Accident Insurance (RM100,000)
- Annual leave entitlement: Less 2 years is 12 days, More than 2 years but less than 5 years is 14 days, over 5 years is 18 days.
- Medical leave: Less 2 years is 14 days, More than 2 years but less than 5 years is 18 days, over 5 years is 22 days.
- Yearly bonus (minimum 3 months)[ Selangor HQ ] Maintenance & Service TechnicianID:60888
2,600 MYR ~ 3,400 MYRSeri Kembangan工作内容
■ JOB OVERVIEWWe are looking for a proactive and detail-oriented Maintenance & Service Technician to support our maintenance and service operations.■ RESPONSIBILITIES• Support the Manager/Engineer in general maintenance, servicing, and repair works.• Ensure all maintenance and service works are carried out in a timely manner to minimize equipment downtime.• Identify, report, and assist in troubleshooting faults, defects, and other observations.• Assist the Manager/Engineer/Technician in carrying out servicing and maintenance activities as required.• Provide support to other departments when required, as directed by the Manager/Assistant Manager/Engineer/Technician.• Ensure all safety, health, hygiene, and cleanliness practices are properly followed at the workplace.• Maintain proper housekeeping and ensure the work area is clean and organized.• Perform any other duties or tasks assigned by Management to ensure the efficient operation of the Company
福利制度
・AL: <2Y 14 days, 2~5Y 16 days, >5Y 18 days
・MC: <2Y 14 days, 2~5Y 18 days, >5Y 22 days
・Annual performance bonus.
・Outpatient medical claims up to RM1,200 per year.
・Group Hospitalisation & Surgical Insurance coverage.
・Company Activities: Team Building, Hari Raya Ramadhan Dinner, CNY Dinner
・OT will pay upon any working night shifts, overtime, weekends and public holidays
- Over Time – x1.5
- Weekend/Saturday – x1.5
- Sunday/PH – x2.0[ Johor ] Service & Maintenance ManagerID:60832
2,200 MYR ~ 2,800 MYRJohor Bahru工作内容
• Support the Manager/Engineer in general maintenance, servicing, and repair works.• Ensure all maintenance and service works are carried out in a timely manner to minimize equipment downtime.• Identify, report, and assist in troubleshooting faults, defects, and other observations.• Assist the Manager/Engineer/Technician in carrying out servicing and maintenance activities as required.• Provide support to other departments when required, as directed by the Manager/Assistant Manager/Engineer/Technician.• Ensure all safety, health, hygiene, and cleanliness practices are properly followed at the workplace.• Maintain proper housekeeping and ensure the work area is clean and organized.• Perform any other duties or tasks assigned by Management to ensure the efficient operation of the Company
福利制度
・AL: <2Y 14 days, 2~5Y 16 days, >5Y 18 days
・MC: <2Y 14 days, 2~5Y 18 days, >5Y 22 days
・Annual performance bonus.
・Outpatient medical claims up to RM1,200 per year.
・Group Hospitalisation & Surgical Insurance coverage.
・Company Activities: Team Building, Hari Raya Ramadhan Dinner, CNY DinnerAccount & Admin ExecutiveID:60873
4,000 MYR ~ 5,000 MYRShah Alam工作内容
Job Description:- Handling full set of accounts including Accounts Payable (AP), Accounts Receivable (AR) and General Ledger (GL).- Prepare monthly bank reconciliation ensure accuracy of financial records.- Prepare monthly and annual financial reports.- Manage relationships with banks, auditors, tax authorities, and other financial institutions.- Ensure compliance with all statutory, tax, and regulatory requirements (SST, E- Invoicing etc).- Responsible for managing all financial and accounting functions, includes reporting, audit, taxation and ensure compliance.- Administer payroll processing, ensuring accuracy, timeliness, and compliance with statutory requirements.- Handle staff claims, leave management, and employee records.- Involving and assisting in managing the day-to-day accounting operations of the office and supporting the administrative works.- Oversee daily office operations and ensure efficiency- Undertake Ad Hoc tasks and any other duties as assigned by the company
福利制度
- AL: Starting from 14 days
- MC: Starting from 14 days
- Performance Bonus
- Medical Claim
- Medical Insurance
- Group Personal Accident
- Group Surgical & Hospitalization
- UniformLogistics CoordinatorID:60772
3,500 MYR ~ 4,300 MYRKota Damansara/Petaling Jaya工作内容
• Process goods receiving and inventory transactions in SAP.• Prepare import, export, and shipping documents.• Coordinate shipments with warehouse teams, suppliers, and freight forwarders.• Process stock transfers, loan orders, and return shipments.• Check freight, shipping, and duty invoices for accuracy.• Manage marine insurance declarations and assist with claims when required.• Maintain proper shipping and inventory records for audit purposes.• Support stock counts, inventory audits, and other logistics projects.• Perform other operational and administrative duties as assigned.
福利制度
Salary range: ~RM2,800 - RM3,800
<Leaves>
• Annual Leave: 15 days, +1 day for every successful completion of service, max. 20 days)
• Medical Leave: 14 days
<Other benefits>
• Insurance: Outpatient and inpatient, group hospitalization, specialist
• Hybrid Working
• Product Purchase + Entitlement
• Dental: RM300 subsidiary
• Health Screening
• Performance BonusCustomer Service EngineerID:60445
3,500 MYR ~ 4,000 MYRBayan Lepas工作内容
- Provide on-site technical cares for clients, including installation, maintenance, and troubleshooting.- Address and resolve customer issues promptly.- Conduct routine inspections and preventive maintenance to ensure optimal performance of equipment.- Strive to get up-to-date technical skills and knowledge to keep pace with industry advancements.- Communicate effectively with clients and JP headquarter to understand their needs and provide tailored solutions.- Build and maintain strong relationships with customers, ensuring high levels of satisfaction.- Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.- Work closely with technical team in Japan to provide high-end services with clients.- Other Ad-hoc duties if assigned by managements.
福利制度
- AL: Starting from 11 days
- MC: Starting from 14 days
- Birthday Leave: 1 day
- Half day Health check-up leave
- Transportation Allowance
- Overseas Travel Allowance
- Standby Allowance
- Phone expenses is claimable
- Performance Bonus
- Medical InsuranceSales ExecutiveID:60244
3,450 MYR ~ 5,500 MYRBayan Lepas工作内容
Responsible for driving sales and supporting customer relationships, including understanding customer needs, preparing quotations, and ensuring smooth sales operations. Supports management through reporting and handling customer-related issues.Key Responsibilities:- Understand customer requirements and provide sales support, including quotations and product promotion.- Prepare sales forecasts and monitor sales activities to inform management decisions.- Manage customer relationships by handling complaints, resolving disputes, and negotiating when necessary.- Conduct debt collection and ensure sales are maintained according to plans.- Respond to and follow up on inquiries via telephone, email, or in-person, and perform ad-hoc tasks assigned by management.
福利制度
- AL: starting from 12 days
- MC: starting from 14 days
- Fixed Transport allowance
- Fixed HP allowance
- Performance bonus
- Medical Insurance (Group Personal Accident, Hospital & Surgical Insurance)Process Engineer (Junior/Senior) (JB)ID:59971
4,000 MYR ~ 8,000 MYRJohor Bahru工作内容
- Responsible for project debugging work, including equipment installation verification, commissioning, parameter adjustment, and performance optimization according to design and debugging plans.- Ensure assembled equipment is properly installed as per design requirements and complies with mechanical and electrical inspection standards.- Conduct preliminary and detailed commissioning to verify equipment functions and performance meet specifications.- Identify issues during debugging, analyze root causes, and provide quick resolution or improvement suggestions.- Maintain 5S standards for debugging machines and surrounding work areas.- Work closely with mechanical, electrical, and software teams to ensure smooth commissioning and delivery of equipment.- Carry out Checklist document checks to ensure equipment meets design and usage requirements.- Assist in verification of control plans and support validation with process, quality, or customer teams.- Provide technical support, equipment setup, commissioning, and operator training at customer sites during business trips.- Collect equipment operation data and user feedback for performance analysis and improvement suggestions.- Handle customer technical inquiries during equipment usage.- Participate in continuous self-improvement, training programs, and cross-departmental support tasks as assigned.
福利制度
- Annual Leave starting from 10 days
- Phone allowance
- OT allowance
- Optical / Dental = RM300
- Medical = RM500
- Compassionate Leave
- Marriage Leave
- Travel Allowance