578 Jobs found
《夜勤なしのシフト制・英語日常会話OK》外資BPOの動画配信サービスカスタマーサポ―トID:57917
8,000 MYR ~ 8,800 MYRKL SentralJob Description
世界70カ国以上に拠点を持ち、44万人以上のスタッフを擁するグローバルなBPO企業です。フォーチュン・グローバル500に選出される155社を含む、2,000社以上のグローバル企業の業務支援を行っており、幅広い業界で多様なプロジェクトを展開しています。今回募集しているのは、世界的に有名な定額制公式動画配信サービスに関するカスタマーサポートのプロジェクトです。利用者からのお問い合わせ対応を通じて、質の高いサービス提供と顧客満足度の向上を目指すポジションとなります。【業務内容】・お客様からの問い合わせ対応入会方法、退会方法、・ストリーミングデバイスのトラブルシューティング(ログイン、ストリーミング、パスワード設定、Email設定、視聴に関する問題など)(※チャット60%電話40%にて対応となります。全て日本語にて対応になります。)・レポート作成、上長への報告(全て英語)・定期ミーティングの参加(全て英語)※業務の9割以上は日本語を使用していただきますが、入社に関する手続きやマニュアルが英語になっており、日本語話者ではない上司とのやりとりは英語になります。またトレーニングは日本人トレーナーによって英語でされますが日本語での質問も可能。英語が少し話せるけど自信が無い方も、まずは会話をすることに積極的にチャレンジしていきたい方であれば、応募可能です!★魅力★・英語を使用し、グローバルな環境で仕事ができる・深夜勤務ではないので生活リズムが崩れずにお仕事が出来る・業界未経験でもチャレンジできる
Benefit
■基本給与:8,000RM - 8,800 RM
■試用期間:6ヶ月
■昇給:あり
■勤務地:クアラルンプール
■休日:週休2日(基本的に連休)
■勤務時間:8時から20時までの間の8時間/1時間休憩 例:8時から17時 (早番)or 11時から20時(遅番)週休2日制
※シフトスケジュールは原則マネジメントチームによって決定されるので、それに従って勤務(目安早番と遅番は50;50)
■医療保険 LIMIT RM2,000/YEAR
■アニュアルリーブ19日
■メディカルリーブ8日
■就労ビザサポート有(取得費用会社も負担)
■日本またはマレーシア以外の国からマレーシアまでの片道航空券
■入国後2週間滞在できるホテルをご提供しますSoftware Engineer (PG)ID:57915
5,000 MYR ~ 8,000 MYRSimpang Ampat, Batu KawanJob Description
Job Responsibilities:1. Software Design and Coding Implementationa. Track and familiarize yourself with the specific requirements of early-stage projects.b.Conduct DOE (Design of Experiments) for special process workflows, such as vision verification and evaluation.c. Develop software processes and write code, including but not limited to: I/O interfaces, Configuration interfaces, Flowchart interfaces, Vision system interfacesd. Implement error alerts, exception stack traces, and log programming to facilitate troubleshooting in later stages.e. Promptly report technical challenges and actively seek solutions.2. Testing and Debugginga. Unit Testing: Independently test each function or module to verify compliance with design requirements.b. Integration Testing: Combine multiple modules for testing to ensure proper data interaction and interface calls.c. System Testing: Conduct comprehensive functional testing of the entire software system to confirm it meets user needs.d. Troubleshooting: Use debugging tools to trace code line-by-line and identify root causes of errors.e. Support on-site debugging, including customer site visits when necessary.3. Assisting Team Lead/Supervisor in Training New Colleaguesa. Prepare technical training documentation.b. Assist the team lead/supervisor in conducting training sessions for colleagues.4. Complete other tasks assigned by direct superiors.
Benefit
- Phone allowance
- OT allowance
- Optical / Dental = RM300
- Medical = RM500
- Annual Leave
- Compassionate Leave
- Marriage Leave
- Travel AllowanceElectrical Engineer (JB)ID:57914
5,000 MYR ~ 8,000 MYRJohor BahruJob Description
Job Responsibilities:1. Lead electrical engineering tasks for projects.2. Evaluate, confirm, and execute the feasibility of electrical solutions.3. Conduct electrical design work, including BOMs, schematics, PLC & HMI programming, and operation/maintenance manuals.4. Provide on-site guidance for electrical installation, inspect construction quality, and oversee final acceptance.5. Perform electrical commissioning, including in-house testing and on-site support at customer locations (with travel requirements).6. Participate in and organize technical training to continuously enhance professional skills.7. Prepare technical training documentation.
Benefit
- Phone allowance
- OT allowance
- Optical / Dental = RM300
- Medical = RM500
- Annual Leave
- Compassionate Leave
- Marriage Leave
- Travel AllowanceElectrical Engineer (PG)ID:57913
5,000 MYR ~ 8,000 MYRSimpang AmpatJob Description
Job Responsibilities:1. Lead electrical engineering tasks for projects.2. Evaluate, confirm, and execute the feasibility of electrical solutions.3. Conduct electrical design work, including BOMs, schematics, PLC & HMI programming, and operation/maintenance manuals.4. Provide on-site guidance for electrical installation, inspect construction quality, and oversee final acceptance.5. Perform electrical commissioning, including in-house testing and on-site support at customer locations (with travel requirements).6. Participate in and organize technical training to continuously enhance professional skills.7. Prepare technical training documentation.
Benefit
- Phone allowance
- OT allowance
- Optical / Dental = RM300
- Medical = RM500
- Annual Leave
- Compassionate Leave
- Marriage Leave
- Travel AllowanceBusiness Setup Manager (Japanese Speaker)ID:57910
8,000 MYR ~ 12,000 MYRKL SentralJob Description
< Position Summary >We are seeking a proactive and experienced professional to lead the establishment of our Malaysian operations. This role will be responsible for transitioning from a Representative Office to a fully operational Sendirian Berhad (Sdn. Bhd.), including overseeing the setup of a manufacturing facility and ensuring full compliance with local regulations.< Key Responsibilities >・Company Incorporation: Lead the full process of transitioning from a representative office to a locally incorporated Sendirian Berhad, including documentation, registration, and coordination with legal, accounting, and regulatory advisors.・Manufacturing Plant Setup: Oversee the end-to-end setup of the manufacturing facility in Malaysia, including site selection support, infrastructure planning, and coordination with contractors, consultants, and internal stakeholders.・Government & Authority Liaison: Act as the primary liaison with Malaysian government bodies and local authorities (e.g., MIDA, MITI, CIDB, DOE, BOMBA, etc.) to ensure timely approvals, licenses, and compliance.・Regulatory Compliance: Ensure all necessary business licenses, permits, and approvals are obtained and maintained, including environmental, safety, tax, and labor-related requirements.・Project Management: Develop project timelines, track milestones, manage budgets, and coordinate cross-functional teams to ensure successful and timely setup of both the legal entity and manufacturing operations.・Stakeholder Reporting: Provide regular updates and reports to regional or HQ leadership on progress, issues, and risk mitigation plans.・Post-Setup Support: Assist in setting up foundational business functions such as HR, Finance, and Admin in the newly incorporated entity to ensure a smooth operational transition.
Benefit
・All-in Salary = RM 8,000 ~ RM 12,000
・Allowances included in salary
・AL = 10 days, MC = 10 days
・13 months contractual bonus
**Other benefits will be discussed upon offerHead of Sales (Medical Solutions)ID:57908
10,000 MYR ~ 12,000 MYRKota Damansara/Petaling JayaJob Description
• Reporting to Director on a monthly and daily basic with management financial and sales report• Submit monthly sales team report and forecast by the 1st week of the month• Monitor sales team on daily update of CRM• Conduct weekly meeting with sales team and KPI scoring and monthly meeting with Director• Need travelling in Malaysia ~5 to 7 days in a month.• General Management and leading the business to achieve the sales and operating income targets for each year• Leadership and people management including responsibility for recruiting and managing a high performing team of functional leaders across Sales, Channel Marketing, Finance and Supply Chain.• Responsible for the establishment of both annual and monthly sales objectives in coordination with the Company’s business plan• Establish the dealership and agent network• Develop and implement sales and marketing strategy for the assigned company’s brand to meet sales objective• Possess leadership ,oversea, lead and drive the sales team to achieve sales target and aggressively market the company’s product• Lead the team and increase the performance of personal and sales• Managing people in order to ensure strategies are executed properly• Identify key decision makers for each market and manage relationships for commercial opportunities• Expands business by building relationships and identifying new business potential• Making presentations to clients to explain our value proposition, services and technology solutions• Respond to the tender documents, writing proposals, reports and supporting literature
Benefit
・Basic Salary = RM 10,000 ~ RM 12,000
・Incentive pay out upon project completion
・AL = <5Y 14d, >5Y 16d
・MC = <2Y 14d, 2~5Y 18d, >5Y 22d
・Group Hospitalization
・Panel Doctor (Medical card provided)
・Company Activities: Team Building, Sports Day, CNY Dinner
・Bonus based on company and individual performanceAfter-Sales Service Engineer (Robotics & Automation)ID:57911
5,100 MYR ~ 6,000 MYRUSJ/Subang JayaJob Description
- Perform on-site installation, commissioning, testing, and preventive/corrective maintenance of robotic and automated machinery.- Provide technical support to clients, ensuring efficient operation and minimum downtime of automation systems.- Troubleshoot and resolve issues related to robotic programming, PLCs, and HMI systems.- Configure, program, calibrate, and optimize industrial robots (e.g., IAI, robot arms) according to project requirements.- Collaborate with the project and engineering team to support system integration and performance validation.- Maintain service documentation including reports, checklists, and service records.- Provide training and technical guidance to end users on system operation and basic troubleshooting.- Respond to customer service calls promptly and professionally, ensuring high levels of customer satisfaction.- Support continuous improvement activities and provide feedback on recurring issues and potential design improvements.
Benefit
- Car Allowance
- RM0.4/km mileage, toll fee, car parking fee are claimable when visit customers
- Annual Leave: 8 days onwards
- Medical Leave: 14 days onwards
- Hospitalization Leave
- Compassionate Leave
- Medical Claims
- Dentist RM300/year
- Optical RM120/year
- Performance BonusProgram Management ExecutiveID:57912
3,860 MYR ~ 6,360 MYRBukit MinyakJob Description
• Ensure timely processing activities such as customers’ orders/ booking /reschedule, timely shipments and billing• Liaising with Planners on order acknowledgements and schedule changes.• Coordinating with Logistics on shipments and delivery to the customers.• Coordinating customer returns and process the necessary documentation such as RMA and credit/ debit notes• Handle customer inquiries/ RFQ/ sample request• Managing customer-stocking programs – forecast loading (Vendor Management Inventory Program),• Process hub pull invoicing if customer participate in VMI/SMI program
Benefit
- AL: 12 days, increase gradually based on company policy.
- Individual Insurance
- Medical RM200/year & Dental RM300/year
- Toll claimable (Candidate from Island only)
- Mobile allowances (Depend)
- Individual bonus - 1month fixed
- Increment every year (July) -Rate based on performanceGlobal Business Process Specialist - Tax IntegrationID:57889
7,150 MYR ~ 10,150 MYRBandar Sunway/PuchongJob Description
【Job Summary】As the Global Business Process Specialist - Tax integration, you are part of the Global BPM Organization in the company. In this role, you will be responsible in the E2E process area Record to Report for the continuous global harmonization, standardization and automation of the related Tax Accounting processes including the global deployments. You will work in close collaboration with partners from Finance, Commercials, Supply Chain and IT, cross divisionally (Pharma and Diagnostics).【Job Responsibilities】• Responsible for global, cross divisional state-of-the-art process design within their business process area within the E2E process. Empowered decision making for their area across divisions and in line with the E2E Business Process Management guardrails from the Global Business Process Manager (GBPM)• Work closely with the E2E GBPMs & GBPS network to ensure fit-for-purpose solutions. Supports the SAP S4/HANA Template deployment. Actively pursue the implementation of the E2E BPM strategy, according to guardrails set by the E2E GBPO and GBPMs• Deliver solutions including processes, ICFR, Authorizations, laws and regulations, technology, analytics for own dedicated area, in line with the E2E BPM strategy & guardrails as well as continuous improvements, with support of the GBPM and GBPSs. Support business acceptance globally across divisions and functions on an operating level for the dedicated business process area. Drive and implement the BPM strategy for your own dedicated area• Responsible for global and cross divisional state-of-the-art process design/redesign within their business process area as part of the E2E business process, in line with the E2E BPM guardrails from the GBPO and GBPMs. Work closely with the E2E GBPMs and GBPS E2E GBPMs, GBPS and Group Tax network and partners to ensure that business processes in the area of responsibility are fit for purpose and in alignment with the E2E process area strategy and GBPM guidance• Responsible for achieving lean cross-divisional processes & solutions, with maximum standardization and harmonization for their areas of responsibility within the E2E process, with support of the GBPM. Define metrics for the processes they are working on• Business Process Governance: - Responsible for prioritization, justification and realization of change requests in line with the strategic roadmap for their own process area, with support of the GBPM and GBPSs. - Ensure the execution of processes is robust and is established as a way of working (e.g. performing process compliance monitoring) for their own process area. - Ensure documentation of process requirements, implementation through guidelines and Standard Operating Procedures for their own process area. - Drive efficiencies and improvements (incl. automation) across E2E network, RSS Operations, affiliates and IT, by considering external market insights and best practices
Benefit
• Car Parking Allowance
• Performance Bonus (subject to company & individual achievement)
• Annual Leave
• Medical coverage (Term life, outpatient & personal accident, panel clinics )
• EPF & SOCSO
• Extra Employer EPF coverage
• Flexi-benefits
• Paternity leave
• Maternity leave
• Pilgrimage leave
• Free influenza jap yearlyTeam Head Transaction Monitoring 【KL】 ID:57907
6,000 MYR ~ 10,000 MYRBangsar, Kota Damansara/Petaling JayaJob Description
【Job Purpose】 1. Supervise a group of AML Transaction Monitoring alert analysts responsible for handling transaction monitoring and Client Screening alert adjudication on daily basis.2. Ensure investigations, research, disposition, documentation and finally the closure of alerts by team members are in timely manner in accordance with the regulatory and the banks standard.3. Making sure team has ownership of end-to-end alert closure process including documentation and other source of information for quality assurance and audit purpose.4. Keep track of the progress update on alerts status on daily basis to ensure alerts cleared within the agreed turnaround timeline by team members.5. Assure team members response to the request for information (RFI) from stakeholder in timely manner.6. Adherence to the bank AML/ Compliance relevant policies and procedures as well as understanding of regulatory landscape of central banks in locations.7. Carry out tasks delegated by the Head of Compliance Ops.【Key activities】 1. Adequate planning of team capacity to ensure quantity and quality of alert handling taking planned absences e.g. holidays and unplanned absences e.g. sickness into account.2. Produce both routine and ad-hoc reports for various internal stakeholders including the Management Board, Committees, Country/Regional Compliance Teams and/or Departments.3. To be able to advise team members on their dispute in Transaction Monitoring and name screening alerts.4. Act as a PIC to revert on QA/ Internal or External audit queries.5. Participate in the regular meeting with stakeholders.6. Updates team with the latest updated Global Procedures on Transaction Monitoring and name screening.7. To guide the team during annual exercise such as Call tree / BCM/ Tuning exercise and other projects as assigned by HOD.8. Ensure the team completes trainings as and when assigned within the stipulated deadline.9. Ability to take on other management tasks/ ad-hoc tasks as assigned.10. Ensure consistency in communication so that directional advice is clear and concise when discussing AML/Compliance Operations to a wider or stakeholder audience.11. Lead by example, demonstrating core behaviours and values including teamwork, focus, drive, and determination.12. Support Head of Compliance Operations by participating in enhancement projects for TxM / WLF SAN
Benefit
• Annual leave
• Sick leave
• Paternity leave
• Maternity leave
• Compassionate leave
• Marriage leave
• Hybrid working style
• Flexible Spending
• Dental
• Performance bonus depending on personal and company performance
• Group Hospitalization & Surgical
• Group Term Life
• Group Personal Accident
• Outpatient & Specialist benefit (with annual claim limits)
• EPF contribution