86 Jobs found
Technical Support Engineer (12 Months Contract Basis - Renewable)ID:57902
3,500 MYR ~ 5,000 MYRBangsarJob Description
< Role Summary >The Technical Support Engineer is responsible for providing support and troubleshooting for hardware, software, and network-related issues. The role involves setting up and configuring systems, resolving technical problems, and ensuring service requests are handled within the agreed timeframes. The TSE works independently on more complex issues and escalates unresolved ones when necessary, while maintaining customer satisfaction.< Main Job Tasks and Responsibilities >・EUC Hardware Support: Install, configure, and troubleshoot End User Computing (EUC) hardware, including PCs, laptops, MacBooks, smartphones, tablets, printers, scanners, and other IT devices.・Software Installation and Troubleshooting: Install, configure, and troubleshoot Microsoft Windows, Microsoft Office, and other client applications.・Device Setup and Imaging: Create and maintain system images, deploy software, and support the setup of new devices.・Critical Software Deployment: Support the deployment of software centers, antivirus agents, and other critical software solutions.・Asset Management: Provide asset disposal services in compliance with organizational processes and procedures.・Hardware Inventory Reporting: Assist in capturing and maintaining hardware inventory data for accurate reporting.・Project Support: Assist with EUC hardware and software-related projects, including planning, implementation, and troubleshooting.・End-User Technical Support: Deliver technical support to end-users via in-person interactions, phone, email, and remote access, ensuring timely issue resolution.・Support Request Management: Document and track support requests to ensure proper resolution and follow-up.・Collaboration with IT Teams: Work closely with IT teams to resolve end-user issues and enhance productivity.・Ticket Management: Track, monitor, and close service calls or tickets within the SLA.・Ad Hoc Tasks: Perform additional tasks as assigned by management to support project and service objectives.
Benefit
・Basic Salary = RM 3,500 ~ RM 5,000
・Travelling Expenses = RM 0.30/km (bike), RM 0.60/km (car)
・AL = 15d, MC = 14d
・Hospitalization Leave = 60d
・Medical Car provided
・Insurance provided (Great Eastern)
・OT Rate
> Normal Time: RM 15/h
> Midnight: RM 20/h
> Saturday: RM 20/h
> Sunday: RM 30/h
> Public Holiday: RM 40/hIT ManagerID:57866
7,000 MYR ~ 10,000 MYRKota Damansara/Petaling JayaJob Description
【Job Responsibilities】• Maintain and execute IT infrastructure, including networks, systems and operational services.• Carry out the installation and maintenance of EDA tools.• Work with EDA suppliers to ensure they provide high quality uptime to their customers.• System management of all branch systems, including hardware, operating system, backup, information security and software.• Perform and check all system routines.• Support R&D environment to solve complex IT problems.• AWS cloud setup import and management.• Support communication between customers and foundries and PDK Database, libraries.• SVN project version control and .C shell script.
Benefit
- Annual Leave
- Medical Leave
- EPF
- SOCSO
- Performance Bonus (subject to personal performance)
- Salary increment (subject to yearly appraisal)
- Employee share (in discount price)
- Team gathering and activitiesIT Engineer (Network Infrastructure)ID:57849
4,000 MYR ~ 6,000 MYRButterworthJob Description
• Lead and manage end-to-end network and cloud infrastructure projects, including planning, design, implementation, and deployment.• Design, implement, and maintain secure, high-performance network infrastructure, including routers, switches, firewalls (e.g., Palo Alto, Fortinet, Cisco ASA), and LAN/WAN environments.• Deploy and manage hybrid cloud environments (AWS & Azure), including virtual networks, subnets, security groups, and connectivity between on-premises and cloud systems.• Install, configure, and maintain physical and virtual servers (Windows/Linux), ensuring integration with network and cloud platforms.• Optimize and troubleshoot network and system performance, conduct root cause analysis, and ensure timely resolution of issues.• Implement and enforce IT security policies, manage antivirus infrastructure, monitor access and vulnerabilities, and conduct regular security audits.• Coordinate with internal teams and stakeholders to address system, network, and information security requirements and incidents.• Plan and execute infrastructure upgrades and improvements, ensuring minimal disruption and alignment with business needs.• Document network and system designs, configurations, procedures, and project plans for operational continuity and compliance.• Stay current with emerging technologies, threats, and best practices in network engineering and cloud infrastructure.
Benefit
- Transport Allowance
- Medical Insurance
- Parking is provided
- Medical card hospitalization
- Medical Claim RM40 per visit
- Performance bonus (Early January)
- Salary increment (Early April)
- Follow all Government Holiday
- OT claims (RM13 per hour for weekday and weekends, RM20 per hour for Public Holiday)
- Annual Leave
Less than 2 years - 12 days
2-5 years - 16 days
More than 5 years - 22 days
- Medical Leave 14 days
- Marriage Leave
- Paternity/Maternity Leave
- Compassionate Leave
- Convocation LeaveKL - (Chromatography) Channel Manager Analytical Consumables (South East Asia / Taiwan / Korea）ID:57840
10,000 MYR ~ 15,000 MYRNibong TebalJob Description
The purpose of this role is to strategically and tactically own this path to market in South East Asia / Taiwan and Korean markets and the growth of impact and revenue delivered through it.This resource will be responsible for:• Defining, and implementing a strategic plan for Trajan’s optimum approach to drive growth through indirect channel partners in South East Asia / Taiwan and Korea.• Engaging with key distribution partners, and desired / potential partners to implement the above strategic plan• Management of all of Trajan’s indirect partners in the region to support current revenues, and expand our business together to drive ultimate top line growth• Responsibilities may include oversight of other customers / customer types as required. Health Safety & Environment• Exhibit safe conscious behavior in and around the workplace.• Taking reasonable care for your own health and safety• Complying with safe work policies, procedures, instruction, and site safety rules• Participating in safety training• Reporting health and safety hazards• Reporting all injuries & incidents• Using safe equipment and personal protective equipment as instructed• Protecting yourself & others from harm• Cooperate and comply with any reasonable request relation to work health and safetyQuality• Apply (company) Quality Policy and Objectives• Apply the (company) Management System, including the Quality Management System (QMS)• Use company's problem-solving techniques and processes as applicable• Promote a “Can it be better?” approach in relation to product and processes
Benefit
- 13th month bonus
- 14 days AL & MC
- Public Holiday
- Incentive plan element tied to revenue, and key Activities that drive that revenue
- Travel opportunities (conferences, customer meetings, etc.)
- business trip expenses claimable
- RM 1000 medical claim annually
- RM 500 optical claim annually
- RM 500 dental claim annually(Chromatography) Channel Manager Analytical Consumables (South East Asia / Taiwan / Korea）ID:57839
10,000 MYR ~ 15,000 MYRNibong TebalJob Description
The purpose of this role is to strategically and tactically own this path to market in South East Asia / Taiwan and Korean markets and the growth of impact and revenue delivered through it.This resource will be responsible for:• Defining, and implementing a strategic plan for optimum approach to drive growth through indirect channel partners in South East Asia / Taiwan and Korea.• Engaging with key distribution partners, and desired / potential partners to implement the above strategic plan• Management of all of company’s indirect partners in the region to support current revenues, and expand our business together to drive ultimate top line growth• Responsibilities may include oversight of other customers / customer types as required. Health Safety & Environment• Exhibit safe conscious behavior in and around the workplace.• Taking reasonable care for your own health and safety• Complying with safe work policies, procedures, instruction, and site safety rules• Participating in safety training• Reporting health and safety hazards• Reporting all injuries & incidents• Using safe equipment and personal protective equipment as instructed• Protecting yourself & others from harm• Cooperate and comply with any reasonable request relation to work health and safetyQuality• Apply (company) Quality Policy and Objectives• Apply the (company) Management System, including the Quality Management System (QMS)• Use company's problem-solving techniques and processes as applicable• Promote a “Can it be better?” approach in relation to product and processes
Benefit
- 13th month bonus
- 14 days AL & MC
- Public Holiday
- Incentive plan element tied to revenue, and key Activities that drive that revenue
- Travel opportunities (conferences, customer meetings, etc.)
- business trip expenses claimable
- RM 1000 medical claim annually
- RM 500 optical claim annually
- RM 500 dental claim annually【Japanese speaker】Admin ExecutiveID:57829
6,000 MYR ~ 9,000 MYRMont KiaraJob Description
Job Responsibilities (V1):• Office Administration:Document management, meeting coordination, inventory control.• Human Resource Support:Attendance tracking, payroll assistance, onboarding.• Communication & Coordination:Handling internal communication & external correspondence.• Compliance & Reporting:Regulatory compliance, report preparation.• Event & Travel Management:Event planning, travel arrangements.• Technology & Tools:System management, digital process support.• Proactive Office Management:Process optimization, crisis handling.________________________________________Job Responsibilities (V2)General Administration• Handle visa applications, foreign worker quota, and recalibration program documentation• Coordinate with insurance providers for quotations and renewals• Liaise with company secretary when needed• System setup and support (Pointsoft, Aigens BYOD, InfoTech, Zeoniq, shared drive)• Troubleshoot minor IT issues• Coordinate with building management and property owners• Communicate with banks for operational matters• Purchase office and restaurant suppliesHR & Payroll Administration• Calculate monthly staff salaries and process payroll• Generate and distribute payslips• Draft and review HR-related letters (confirmation, warnings, etc.)• Register and maintain staff accounts with EPF, SOCSO, EIS, and LHDN________________________________________Others• Provide Japanese-to-English translation or captioning support when needed• Prepare meeting minutes• Assist in leasing-related documentation and coordination
Benefit
- Transportation allowance : provided based on the milage calculation
- Carpark : complimentary
- AL : 12 days (increase 4 days every 2 years, max 20 days) *subject to change
- MC : 14 days
- Medical : claimable up to RM300 per year
<Benefit>
- Accommodation (for ladies only)
- Bonus : subject to the company performance (averagely 1 month of basic salary)
- Increment : available subject to company and individual performanceInternal Audit Specialist (Internal IT Audit)ID:57827
4,000 MYR ~ 7,500 MYRKota Damansara/Petaling JayaJob Description
• To assist with audit responsibilities by completing the audit program align to audit objective / scope (including audit pre-planning, perform operation audit & IT audit and communicating results)• To identify controls gap for improvement and/or kaizen opportunities• To support the team to achieve a common goal in completing task in most effective and efficient way• To perform additional / ad-hoc assigned audit work by Management / higher authority from time to time
Benefit
・Basic Salary = RM 4,000 ~ RM 7,500
・AL: 18 days for executive, 21 days for Asst Manager and above
・MC: 28 days
・EPF = 16%
・Medical Claim
- Unlimited for employee
- Max up to RM 1,000 / year for immediate family
・Dental or Optical Claim
- RM 200 for single employee
- RM 400 for married employee (covering immediate family)
- RM 700 for married employee with children (covering immediate family)
・Accident, Hospitalization and Life Insurance
・Increment 5% ~ 6% (Appraisal in April)
・Bonus: Average 3 ~ 4 months salary ** Subject to Company & Individual Performance
** Previous 2 years bonus payout = 5 months
・CSR Events (Blood Donation, Animal Shelter, Hair Donation)
・Company Trip
・Team Building
・Annual Dinner (during MCO substitute by RM 400 voucher for each employee)【Japanese Speaker】Customer Service Executive for House MovingID:57803
7,000 MYR ~ 8,000 MYRPasir GudangJob Description
• Responsible to work on daily customer service job of house moving customer for all export, import, domestic personal effect shipments. Communicate properly with the customer, external providers, related internal department or related branch / agent in overseas.• Responsible to attending the physical job of house moving customer for all export, import, domestic personal effect shipments. Communicate with the customer, external providers, related internal department or related branch / agent in overseas properly to follow their requirement and manage the staff or driver to keep high quality and safety of packing / unpacking / loading / unloading / transportation / storage. Support for those physical job when the quantity of shipment is small or when shortage of manpower happens in the peak season.• Responsible to monitoring for billing and costing job to ensure the sales figure, cost figure and profit figure of all export, import, domestic personal effect shipments are correct and ensure to get the payment by the customer on time.• Responsible to work on troubleshooting and provide the solution, take a proper action when the customer complaint, damage, missing, accident or any troubles happens.• Support superior for daily, weekly and monthly reporting of job record and sales record by keep updating the summary.• Review or revise the procedures, work instructions or guidelines to improve the quality.• Perform as project member of house moving customer for all export, import, domestic personal effect shipments.• Find the best way to keep good networking and good relationship with the house moving customer.• Comply to our Quality policy / Safety and Health policy / Environment policy.• Comply to all related government regulatory and statutory requirements in all process of work.• Responsible to all relating jobs of above duties and responsibilitiesDuring the non-peak season of Personal Effect job or when the shipments of Personal Effect job become slow down, duties and responsibilities in the next page will be applicable also. Timing for the switching of duties and responsibilities will be discussed in the management member of HQ Sales section and decided by both management member & Assistant Manager together.• Responsible to promote sales for company logistics business through company website or any source of digital marketing or social media that is an appropriate.• Coordinate the company website as keep updating with bilingual pages (Japanese & English). Focus on promotion or advertisement by using it.• Attending sales activity with sales department member and manage the customer needs or requirement both Local customer and Japanese customer.• Responsible as window person of inquiry from those Local customer and Japanese customer.• Supporting the sales member for troubleshooting and provide the solution.• Find the way to approach to new customer.• Manage the Quality, Cost, Delivery, Morale and Safety of external providers. Encourage them to improve if not meet with our company ISO 9001:2015 requirements.• Support superior for providing the data analysis to set up the new target, propose new project or strategy.• Supporting for reviewing or revising the procedures, work instructions or guidelines to improve the quality.
Benefit
- Bonus
- EPF, SOCSO provided
- Salary Increment(Once a year)
- AL : 8days,
MC : 14 days
- Transportation Allowance RM100
- Attendance allowance RM100 (based on criteria)
- Medical Allowance(RM300 for medical claim)IT Asset Management Analyst (12 Months Contract Basis - Renewable)ID:57796
5,000 MYR ~ 6,500 MYRBangsarJob Description
・Comply and enforce standardized asset management policies, processes, controls and integrated technologies that enable effective management of the customers’ assets.・Collect and maintain accurate hardware and software inventory data, storage and tracking of information associated with IT hardware transactions within contracted service as per customers’ requirement.・To conduct quality reviews of ICMS (Install, Change, Move and Surplus) activities under ticketing system for service request/ work order (such as change task, request catalog, description update, & etc.), to ensure compliance to the company's policy and process.・Coordinate periodic asset cycle-count audits at client sites, to measure and record asset accuracy, with the results to be reported to the IS Manager.・Ensure hardware & software ICMS (Install, Change, Move and Surplus) activities are tracked and updated into the Asset Repository in a timely manner.・Perform functions and activities pertaining to Software Asset Management and Lost & Stolen process for asset record.
Benefit
・Basic Salary = RM 5,000 ~ RM 6,500
・Travelling Expenses = RM 0.30/km (bike), RM 0.60/km (car)
・AL = 15d, MC = 14d
・Hospitalization Leave = 60d
・Medical Car provided
・Insurance provided (Great Eastern)
・OT Rate
> Normal Time: RM 15/h
> Midnight: RM 20/h
> Saturday: RM 20/h
> Sunday: RM 30/h
> Public Holiday: RM 40/h【IT Training】 Sales Executive (Penang) ID:57778
3,000 MYR ~ 5,000 MYRBayan LepasJob Description
We are a leading IT training and certification provider in Malaysia. We offer a wide range of training programs in Microsoft, AWS, Red Hat, CompTIA, and more. As part of our growth, we are looking for a dynamic and results-driven Sales Executive to join our team.【Job Responsibilities】- Develop and maintain relationships with existing clients to promote IT training services.- Identify and approach new business opportunities to expand the company's client base.- Understand client needs and provide tailored training solutions.- Prepare and deliver sales presentations to potential clients.- Meet and exceed sales targets and KPIs.- Stay updated on industry trends and new training programs.- Maintain accurate records of sales activities and client interactions in CRM systems.- Issue invoices to clients and manage payment processes.- Obtain signatures on contracts and ensure proper documentation.- Facilitate smooth communication with clients through documents and email correspondence.- Other tasks assigned as and when required.- Contribution in sales and marketing activities (event, marketing ideas, sales initiative)- Maintain professional and technical knowledge by attending educational workshop orseminar- Maintain existing corporate accounts and develop new business opportunities in thetargeted market and convert prospect into sales- Responsible for key accounts management, handling customer requirements and workwith related support teams
Benefit
- Annual Leave
- Medical Leave
- Outpatient claim (depends of position level)
- Insurance (medical)
- Bonus based on performance
- Annual Incentive Trip
- Attractive commission scheme for sales position