77 Jobs
Production Section HeadID:61216
5,000 MYR ~ 7,000 MYRSimpang Ampat, Bukit MinyakJob Description
• Oversee all functions of the Production Operation, ensuring alignment with established policies and procedures to maintain smooth, efficient, and compliant manufacturing processes.• Direct and administer daily production activity to ensure meeting all deliveries schedule.• Collaborate with supporting departments or initiate actions to drive projects that improve product performance, quality, cost, and delivery.• Plan, implement, and monitor production requirements to ensure objectives and targets are achieved.• Ensure operators meet designated Units Per Hour (UPH) and optimize material utilization.• Drive continuous improvement efforts to achieve defined KPI targets.• Monitor and control overtime hours and overall operational costs.• Determine competence requirements for personnel handling chemicals, scheduled waste, or tasks with potential environmental impact.• Identify training needs and develop operator competencies to meet KPIs through clear communication, planning, monitoring, and evaluation of performance.• Resolve issues and disputes within the production area promptly and effectively.• Enforce 5S practices across all work areas to ensure workplace organization and efficiency.• Ensure compliance with RBA and Supplier Code of Conduct requirements.• Other responsibilities are subject to the arrangement of the immediate superior/management.
Benefit
- Annual Leave:
0-2 years: 16 days
2-5 years: 20 days
5 years above: 23 days
- Medical Leave
0-2 years: 14 days
2-5 years: 18 days
5 years above: 22 days
- Company Insurance
- Medical Claim: RM 1,500 / year
- 13 months Bonus (December)
- Performance Bonus (before CNY)
- Transport Allowance: RM10/day
- Phone & Internet Allowance: RM100
- OT Claims
- Mileage: RM 0.80 / kmHead of SystemID:61210
8,000 MYR ~ 10,000 MYRKlang, PuduJob Description
Role Purpose: Responsible for the end-to-end ownership, governance, stability and continuous improvement of all business application systems across the organisation, including the UCD Core Financial System, AutoCount, XCally and other financial, lending, collections, customer and operational applications. The Head of System will ensure that existing systems operate reliably, efficiently and smoothly while supporting the organisation's wider transformation agenda. The role will work closely with the Digital Transformation Team, which will lead the design and implementation of new transformation initiatives, platforms and solutions. The Head of System will provide system knowledge, assess impacts on existing applications, support integration and testing, and ensure that new solutions are successfully transitioned into business-as-usual operations. The role covers business applications and related data. Servers, networks, infrastructure, telecommunications and end-user hardware are excluded, except where coordination is required. Key Responsibilities:1) Systems Strategy and Modernisation- Develop and maintain the systems roadmap in alignment with business and digital transformation priorities.- Identify systems requiring enhancement, integration, replacement or retirement.- Lead the modernisation of the UCD Core Financial System.- Evaluate technology solutions, vendors and implementation approaches.- Present system investment requirements, risks and recommendations to Senior Management.- Ensure system changes improve operational efficiency without disrupting critical activities.2) Application Ownership and Operational Performance- Own and govern all business application systems.- Ensure systems are stable, available, secure and properly supported.- Work with existing vendors, UCD and / or Digital Transformation team to continuously improve existing systems, workflows, configurations and performance.- Identify and remove system bottlenecks, recurring issues and inefficient processes.- Maintain system inventories, documentation, business rules, integrations and dependencies.- Ensure critical system knowledge is retained internally and not dependent on individuals or vendors.- Oversee incidents, issue resolution, business continuity and disaster recovery readiness.3) Business Requirements and Delivery Governance- Act as the central coordinator between business users, process owners, ITS, the Digital Transformation Team and vendors.- Translate business requirements into clear system specifications.- Assess cross-system, process, data and control impacts.- Prioritise system enhancements based on business value, operational needs, risk and urgency.- Oversee delivery from requirements and development through testing, deployment and post-implementation review.- Ensure proper approval, documentation and change controls are followed.4) Data and Integration- Govern system data quality, definitions, ownership and integrity.- Oversee integration between business systems, the data warehouse and reporting platforms.- Ensure reliable data is available for reporting, analytics, automation and artificial intelligence use cases.- Support data migration, reconciliation and historical data requirements.- Address data gaps, inconsistencies and limitations within existing systems.5) Collaborate with Digital Transformation Team- Work closely with the Digital Transformation Team on all transformation initiatives affecting existing systems, processes or data.- Provide input on current system capabilities, limitations, business rules and dependencies.- Assess how proposed solutions will affect existing systems and operations.- Support integration, testing, cutover and implementation activities.- Ensure new systems and enhancements are practical, supportable and aligned with current operations.- Take ownership of newly implemented systems once they transition into business-as-usual operations.6) Testing, Development and User Readiness- Oversee system testing, user acceptance testing and quality assurance.- Ensure defects are tracked, resolved and retested.- Confirm operational readiness before system changes go live.- Ensure process owners brief and prepare users before implementation.- Establish go-live, rollback and post-deployment support arrangements.
Benefit
- Bonus:
> Subjects to individual and business performance
- AL:
>20 days (2 years & above)
>25 days (above 2 years) .
- Learning Sport & Fitness Well being
> RM500 per financial year (Reimbursement)
- Handphone Allowance:
> Up to RM250 for handphone & data on a reimbursement basis
- Medical Benefits - RM2750 (Reimbursement)
> Cover immediate Family
> Panel doctors, panel dental, panel optical or perform medical check up
- Company Insurance
> Plan 1 (up to RM75,000)
- Personal Purchase of insurance
> RM1,500 (reimbursement)
-Group PA > YesIT Assistant ManagerID:55900
8,000 MYR ~ 11,500 MYRCheras (KL)Job Description
• Assist the IT Manager in developing and implementing IT strategies and policies.• Help in managing and coordinating IT projects and initiatives.• Supervise and support IT staff, providing guidance and training as needed.• Assist in the recruitment, performance evaluation, and development of IT team members.• Provide technical support to staff for hardware, software, and network issues.• Troubleshoot and resolve IT problems in a timely manner.• Assist in the maintenance and administration of IT systems, including servers, networks, andapplications.• Help manage system updates, backups, and security measures.• Support project management activities, including planning, scheduling, and monitoring ITprojects.• Assist in managing relationships with technology vendors and service providers.• Help track and manage IT expenses, ensuring cost-effective solutions.• Maintain documentation related to IT systems, processes, and procedures.• Prepare reports on IT performance, project status, and other relevant metrics.• Ensure that IT systems and practices comply with relevant regulations and standards.• Assist in implementing and monitoring cybersecurity measures and policies.• Experience in managing daily IT operations and ensuring system reliability and performance.• Proficiency in creating and maintaining detailed documentation for IT systems and processes.• Ability to convey technical information clearly and concisely.
Benefit
- EPF(11%), SOCSO provided
- Bonus(Depends on the Performance)
- Transportation Allowance(Maximum RM200)
LRT/MRT = public total fare
Motorcycle = RM0.45/km
Car = RM0.70/km
AL:
14 days (0 to 1 year),
16 days (1 to 4 year)
18 days (After 4 year)
MC:
14 days (0 to 2 year)
16 days (3 to 4 year)
18 days (After 4 years)
Medical Claims: RM1,000 per year
Insurance :
AXA Affin (Group Hospitalization & Personal Accident)
Others :
- Annual Medical Checkup (Leader and Above)
- Annual Medical Checkup (Staff work more than 1 year and aged above 30 years)
- Housing Allowance
- Education Benefits
- Medical Life and Accident Insurance for all staff
- Position Allowance (Instructor and Leader)
- Birth Allowance
- Marriage Allowance
- Loyalty Award
- Cleaning and Good Attendance Award
- Team Entertainment Allowance
- Bereavement Allowance
- Field Visit Allowance
- Accommodation Allowance (for Visit)Assistant Sales Manager(Commercial Lighting | M&E | Smart City Solutions)ID:61187
5,000 MYR ~ 15,000 MYRKlangJob Description
【Job Summary】We are actively seeking a highly dynamic, driven, and performance-oriented Assistant Sales Manager to play a pivotal role in accelerating our rapid growth within the commercial lighting, electrical infrastructure, M&E, and smart-city solution sectors. Positioned as a key leadership role within our business expansion strategy, this position requires a unique blend of hands-on sales acumen, high-level business development capabilities, and strategic team leadership. As our company continues to expand its footprint in large-scale infrastructure, municipal lighting, and modern building developments, the successful candidate will sit at the intersection of strategic market expansion and daily team execution.In this position, you will be responsible for leading by example. You will directly manage and cultivate high-value B2B customer accounts while simultaneously overseeing, mentoring, and driving the day-to-day productivity of our sales executives. You will be actively engaged in every stage of the project sales lifecycle, ranging from initial market mapping and cold prospective outreach, through technical solution presentation and complex tender management, to final contract negotiation and project handoff. A significant portion of your day-to-day focus will center on identifying, targeting, and securing key partnerships with property developers, M&E contractors, engineering consultants, local government authorities, municipal councils, and specialized distributors.To excel in this role, you must thrive in a target-driven, fast-paced environment where long sales cycles require structured follow-ups, disciplined customer relationship management, and high technical clarity. You will work in close coordination with internal cross-functional partners—including engineering, product development, operations, logistics, and finance teams—to guarantee that technical specifications are fully aligned, commercial terms remain competitive, and project deliverables are executed seamlessly from order confirmation to final installation. Furthermore, as an Assistant Sales Manager, you will serve as a trusted partner to upper management, offering key insights into market trends, competitor activities, pricing strategies, and emerging product demands, directly influencing our strategic product releases and promotional initiatives.This role provides an outstanding career opportunity for an established sales executive or assistant manager looking to advance their career toward top-tier leadership positions, such as Sales Manager or Sales Director. If you possess a strong commercial mindset, a proven track record of converting complex project tenders into secured revenues, and a passion for mentoring younger sales talent in a thriving tech-driven industry, this position offers the ideal platform for your professional advancement and long-term career growth.【Key Responsibilities】・Sales Revenue & Target Achievement: Drive and achieve individual and team-wide monthly, quarterly, and annual revenue and gross profit margin targets set by executive management.・New Business & Market Development: Proactively identify, target, and acquire new B2B business opportunities across the lighting, electrical, construction, M&E engineering, and smart-city sectors.・Stakeholder & Project Management: Build and maintain high-impact relationships with developers, main contractors, M&E consultants, municipal government agencies, local authorities, and specialized trade distributors.・Client Engagement & Presentations: Conduct detailed client site visits, commercial pitch presentations, physical product demonstrations, and in-depth technical project discussions.・Quotation & Tender Execution: Oversee the end-to-end preparation, submission, and systematic follow-up of business quotations, project proposals, and formal corporate or government tenders.・Negotiation & Conversion: Lead commercial negotiations on pricing, terms, and specifications, collaborating with internal operations teams to optimize conversion rates from opportunity to confirmed purchase order.・Pipeline Management & Forecasting: Maintain a rigorous, transparent sales pipeline using the internal CRM system, ensuring real-time opportunity tracking, accurate sales forecasting, and structured customer contact histories.・Sales Leadership & Coaching: Supervise, train, and mentor junior Sales Executives, helping them refine their sales techniques, improve customer follow-ups, and hit individual performance goals.・Cross-Functional Collaboration: Partner closely with internal technical engineering, product sourcing, supply chain, and finance teams to ensure smooth project delivery, accurate billing, and timely collections.・Market Intelligence & Strategic Input: Monitor sector developments, competitor movements, regulatory shifts, and client feedback to assist senior management in refining sales strategies, package offerings, and promotional campaigns.
Benefit
・Salary & Commission:
Basic Salary: RM 5,000 – RM 6,000/month
Sales Commission: 0.5% – 1% of invoice amount
Total earning potential: Up to approximately RM 15,000/month (including commission)
・Medical Benefits:
Medical reimbursement of up to RM 400 per annum, subject to receipt submission.
・Travel Expenses:
Business-related travel expenses are claimable based on actual expenses incurred.
・Annual Leave:
Less than 2 years of service: 8 days per year
2 to less than 5 years of service: 12 days per year
5 years of service or more: 16 days per yearMainframe Pre-Sales ConsultantID:61172
10,000 MYR ~ 20,000 MYRBangsarJob Description
■ ROLE OVERVIEWThe Mainframe Presales Technical Consultant supports the sales team in positioning and winning IBM Z (z/OS) mainframe product opportunities.The consultant presents prepared product sales decks to customers, coordinates and implements proof-of-concepts (POCs), and works on RFP/RFQ responses.The role requires hands-on mainframe experience and a willingness to build basic implementation knowledge of the products being sold — with structured training and guidance provided.It is an excellent opportunity for a mainframe engineer with over 5 years of experience to move into a customer-facing presales career path.■ KEY RESPONSIBILITIES• Product Presentations & Customer Engagement - Run through mainframe product sales decks with customers, presenting product features, benefits, and use cases clearly and confidently. - Handle customer questions during presentations and follow up on technical queries with support from senior staff or product vendors. - Support customer meetings and engagement activities throughout the sales cycle.• Proof-of-Concept (POC) Coordination & Implementation - When a POC is required, coordinate the end-to-end POC activities — planning, environment preparation, scheduling, and communication with the customer and internal/vendor teams. - Preferably implement the POC hands-on, performing product installation, configuration, and demonstration of agreed use cases in the customer or lab environment. - Document POC results and present outcomes and findings to the customer.• RFP / RFQ Responses - Work on completing RFP/RFQ responses when they are issued — preparing technical write-ups, compliance responses, solution descriptions, and supporting documentation within submission deadlines. - Coordinate inputs from sales, senior consultants, and product vendors to ensure complete and accurate responses.• Product & Implementation Knowledge - Learn and maintain basic implementation knowledge of the mainframe products in the portfolio (installation, configuration, and common deployment scenarios). - Where required, perform simple implementations of the products for customers or internal environments to build hands-on competency and support the sales process. - Participate actively in product training, vendor enablement sessions, and certification programs — training and guidance will be provided.
Benefit
◆ AL, MC = 14 days
◆ Transportation Allowance (fixed amount or claim basis based on discussion)
◆ Phone Allowance (fixed amount or claim basis based on discussion)
◆ AIA Insurance (Medical Card provided)
◆ Evaluation and Increment twice annually (May / June)
◆ Annual Bonus
◆ Monthly Sports Club Activities (Bowling, Badminton, Jogging, Tracking ...)Payroll Consultant (Business Services)ID:61169
4,500 MYR ~ 5,500 MYRGeorgetownJob Description
Role DescriptionThe Business Services Payroll Consultant position is an exciting opportunity for candidates who thrive in a dynamic and fast-paced business process outsourcing (BPO) environment.The Payroll Consultant supports the delivery of accurate and timely payroll services to multiple clients across different industries and countries. This role requires strong attention to detail, a proactive mindset, and the ability to manage multiple client portfolios with professionalism and accountability.Comprehensive on-the-job training will be provided for Japan and other country-specific payroll processes, local regulations, and internal systems. This position provides an opportunity to strengthen both operational and client advisory skills in a global consulting environment, paving the way for progression into a senior consultant role.Job Responsibilities• Receiving salary information from clients, inputting it into the payroll system, and calculating payroll within established timelines.• Collecting new joiner/leaver information and completing onboarding/offboarding processes including insurance registration/deregistration, submission to authorities, etc.• Responding to client queries across all payroll and benefits processes within established target timelines.• Maintaining complete confidentiality of all payroll data, records, and reports.• Ensuring filing and recordkeeping of all employee files and data is compliant with applicable regulations.• Reviewing calculation results, email drafts, insurance registration documents, etc., prepared by other staff members.• Assisting in documenting payroll processes and standard operating procedures to ensure consistent and quality delivery.• Participating in knowledge sharing, process improvement initiatives, and system enhancement activities.
Benefit
- Annual Leave 14 days (Will increase 1 day every year)
- Medical Leave 14 days
- Medical Claim RM1,000/year (Single/Married Without Kids) ; RM2,000/year (Married With Kids)
- Medical Insurance
- Health Screen RM800 every 2 years (for below 40 years old) ; RM800 every year (for 40 years old and above)
- Maternity Check Up Benefits (RM3,000)
- Company Laptop
- Yearly Increment (Performance Appraisal)
- Performance Bonus (April)Senior Account Manager (FSI Sector)ID:61160
15,000 MYR ~ 20,000 MYRBangsarJob Description
■ JOB PURPOSEThe Senior Account Manager (FSI) is responsible for driving strategic account growth, C-level client engagement, and revenue expansion across key Financial Services Institutions (Tier-1 Banks, Insurance, and Capital Market entities). This role serves as a trusted advisor to senior executives, leading complex, high-value enterprise IT solution sales—including mainframe optimization, multi-cloud infrastructure, cybersecurity, and digital transformation services.■ KEY RESPONSIBILITIES- Serve as the primary executive point of contact and trusted advisor for strategic FSI key accounts, ensuring deep alignment with clients’ C-suite stakeholders (CIOs, CTOs, CDOs, and Procurement Heads).- Build, nurture, and sustain long-term, high-impact partnerships with key stakeholders, executive sponsors, and decision-makers across major banking and financial institutions.- Establish robust account governance frameworks to manage client expectations, drive high customer satisfaction (CSAT), and proactively resolve executive-level escalations.- Drive multi-million Ringgit revenue expansion by acquiring high-value FSI enterprise accounts and maximizing wallet share within existing key accounts to consistently meet or exceed annual sales quotas.- Formulate and execute comprehensive 3-Year Strategic Account Plans that map out client technology roadmaps, competitive intelligence, and cross-sell/up-sell growth trajectories.- Structure and negotiate complex, large-scale enterprise technology contracts, framework agreements, and multi-year service engagements.- Monitor market shifts, emerging fintech trends, regulatory compliance requirements (e.g., BNM guidelines, security standards), and competitor dynamics in the FSI landscape.- Leverage deep understanding of company core offerings (mainframe modernization, hybrid cloud, enterprise IT operations, and IT security) to identify strategic business opportunities and positioning.- Lead cross-functional deal teams—including Solution Architects, Technical Delivery Managers, Legal, and Finance—to architect compelling, end-to-end enterprise technology proposals that address complex FSI operational challenges.- Orchestrate executive pitch presentations, proof-of-concept (PoC) demonstrations, and strategic solution workshops for prospective and existing clients.- Spearhead end-to-end bidding activities, major RFP/RFI/RFQ responses, and public/private tender submissions for large-scale FSI projects.- Ensure high accuracy in pipeline forecasting, deal tracking, and revenue predictability in line with corporate governance and reporting standards.
Benefit
◆ AL, MC = 14 days
◆ Transportation Allowance (fixed amount or claim basis based on discussion)
◆ Phone Allowance (fixed amount or claim basis based on discussion)
◆ AIA Insurance (Medical Card provided)
◆ Evaluation and Increment twice annually (May / June)
◆ Annual Bonus
◆ Monthly Sports Club Activities (Bowling, Badminton, Jodding, Tracking ...)【Japanese speaker 】Technical Client Manager- Global Telco & Systems IntegrationID:61155
4,500 MYR ~ 7,500 MYRBukit Bintang/KLCCJob Description
【Job Summary】We are seeking a highly motivated, strategic, and results-driven Client Manager to join a leading global IT solutions provider and systems integrator. In this pivotal business development role, you will be responsible for driving sustainable revenue growth, expanding customer market share, and cultivating high-value enterprise relationships across an assigned account portfolio. As businesses continue to navigate rapid digital transformation, cloud migration, and complex cybersecurity landscapes, modern organizations require robust, scalable, and secure technology foundations to maintain competitive advantage. As a trusted business partner, you will engage deeply with client executives, IT directors, and key decision-makers across multinational corporations and enterprise organizations to analyze their complex business challenges, identify operational bottlenecks, and design comprehensive, end-to-end IT architecture strategies tailored to their unique commercial needs.In this position, you will own and oversee the complete end-to-end sales lifecycle—from initial market research, lead prospecting, and client discovery to solution architecture, commercial proposal delivery, high-stakes contract negotiations, and post-sales account management. You will champion a versatile, multi-faceted product and service portfolio spanning core IT infrastructure, cloud transformation, enterprise software applications, advanced cybersecurity technologies, managed IT services, and digital transformation consulting. Achieving success in this role requires a balanced mix of commercial acumen, consultative solution-selling expertise, and technical literacy to bridge the gap between technical execution teams and C-suite business stakeholders. You will articulate complex technical capabilities into clear, business-driven value propositions that highlight measurable operational efficiencies, risk mitigation, and investment returns for your customers.To consistently win opportunities in a competitive IT environment, you will work in close, daily alignment with internal pre-sales engineers, technical solution architects, product managers, and project delivery teams, as well as external technology vendors, distributors, and strategic alliance partners. You will take the lead in orchestrating joint go-to-market strategies, planning collaborative customer engagements, and structuring holistic multi-vendor solutions. Additionally, you will lead the preparation of detailed commercial proposals and coordinate complex internal governance workflows to ensure all pursuits meet corporate compliance, delivery capability, and profitability thresholds. Candidates with proven experience in public sector domains—including government agencies, educational institutions, and healthcare organizations—will find significant opportunities to leverage their industry insights and drive targeted market expansion. If you are a proactive sales leader who thrives in a collaborative, fast-paced environment and excels at building long-term, value-driven enterprise relationships, this role offers an exceptional platform to advance your career with a recognized global ICT leader.【Responsibilities】・Revenue & Growth Target Achievement: Generate high-value sales opportunities to meet and exceed short-term and long-term revenue, gross margin, and profitability targets. ・Direct Sales Execution: Plan, execute, and refine proactive direct sales programs and strategic campaigns to drive pipeline expansion and increase market penetration. ・Account Strategy & Development: Formulate, document, and execute comprehensive account management strategies and growth plans for assigned client portfolios. ・Domain & Market Expertise: Maintain a high level of expertise in end-to-end IT solution domains—including IT infrastructure, cybersecurity technologies, enterprise applications, managed services, and digital transformation initiatives—within the local competitive landscape. ・End-to-End Sales Pipeline Management: Take ownership of the full sales lifecycle from initial pre-sales lead generation, customer discovery, and solution scoping to final contract execution and post-sales engagement. ・Partner & Vendor Ecosystem Engagement: Actively engage technology vendors, alliance partners, and distributors to co-develop customer solutions and execute joint sales pursuits. ・Proposal Creation & Pitch Delivery: Lead the crafting, structuring, and delivery of detailed commercial proposals, Request for Proposals (RFPs), and Request for Information (RFIs) that address client-specific pain points. ・Executive Relationship Building: Engage client stakeholders across all organizational tiers—from technical managers to C-level executives—to foster enduring, trust-based business partnerships. ・Internal Governance & Approvals: Coordinate effectively with internal finance, legal, delivery, and executive teams to navigate required internal sales approval workflows smoothly. ・Teamwork & Cross-Functional Collaboration: Work side-by-side with sales colleagues and cross-functional teams without operating in silos, supporting team members to close major business deals collaboratively.
Benefit
- Basic Salary: RM 4,500 – RM 6,000
- Fixed Transportation Allowance: RM 210
- Benefits:
- Bonus and increment (Bonus will be pay twice a year, subject to company performance)
- No carpark subsidy
- Medical support (Yearly claim basis)
- Travel costs for client visits (Claimable)
- Annual Leave: 14 days
- Medical Leave as per the employment actInformation Technology Project OfficerID:61153
6,000 MYR ~ 8,000 MYRGeorgetownJob Description
We are looking for an organized and proactive IT Project Officer to support the successful implementation and ongoing operation of SAP HANA. The role will coordinate and follow-up project activities, coordinate User Acceptance Testing, maintain project documentation, and provide SAP administrative support post go-live.This position is suitable for someone who enjoys interaction with users and stakeholders as he or she will need to coordinate across business and technical teams, keeping activities on track, and helping users resolve day-to-day system issues.Key Responsibilities1. Project Coordination and Administration- Prepare agendas, materials, and briefings for recurring governance and coordination meetings.- Develop, maintain, and enhance PMO standards, templates, trackers, and reporting structures.- Support project reporting and general administrative activities on an ad-hoc basis.- Document decisions, risks, issues, and follow‑up actions with clarity and completeness.2. User Acceptance Testing Coordination- Coordinate User Acceptance Testing (UAT) with business users and consultants.- Monitor test execution, defects, outstanding actions, and resolution progress.- Prepare and maintain testing records and supporting documentation.3. SAP User Support- Provide SAP system administrative support after go-live.- Record, classify, and track incidents, service requests, and system-enhancement requests.- Liaise with SAP consultants and internal IT teams to investigate and resolve issues.- Support master data governance activities after go-live to help maintain data accuracy, consistency, and completeness.
Benefit
- Fixed Allowances
- Performance bonus
- Annual Leave 12 days
- Medical Leave 14 days
- Medical Claims
- Dental Claims
- Medical InsuranceSAP Functional Support Executive / Senior Executive (MM)ID:61141
5,000 MYR ~ 7,500 MYRKota Damansara/Petaling JayaJob Description
■ JOB SUMMARYTo provide first level functional support for SAP, Regional IT applications and Local IT systems serving group companies.The role acts as a key liaison between business users, Regional IT teams, consultants, and technical teams to ensure smooth IT operations, continuous business process improvement, user support, training, compliance, and project implementation.■ KEY RESPONSIBILITIES1. Application Support• Provide first level support to company users on SAP Procure-to-Pay (PTP/MM) and backup for Order-to-Cash (OTC/SD).• Act as the primary point of contact between group business users and Regional IT teams for all matters relating to Regional IT applications and local system vendors to troubleshoot system issues and coordinate resolution with relevant technical teams and consultants.2. User Access and Security Administration• Assist in user ID creation, modification, suspension, and deactivation.• Coordinate access requests and approval workflows for SAP, Regional and Local IT systems.• Ensure timely processing of user access requests while maintaining compliance with security requirements.3. SAP S/4HANA Project Participation• Participate in SAP S/4HANA projects as a business support coordinator, assisting business users in requirement gathering, testing, training, issue resolution, and post-go-live support to ensure successful system adoption and business continuity.4. Documentation and Knowledge Management• Develop and maintain user manuals, standard operating procedures (SOPs), and process documentation for SAP, Regional and Local IT applications.• Ensuring documentation reflects current PM and PACMY business processes.• Maintain a knowledge repository for recurring issues and solutions.5. Testing and Training• Coordinate and support User Acceptance Testing (UAT) activities.• Prepare test scenarios and assist users throughout testing cycles.• Conduct end-user training and knowledge transfer sessions.• Provide user guidance and post-training support.7. Business Process Improvement• Work closely with business users to understand operational challenges.• Analyze current business processes and identify opportunities for improvement.• Recommend process enhancements and system optimization initiatives.8. IT Governance, Audit and Compliance• Serve as the first point of contact for IT-SOX, internal audits, and compliance reviews relating to Local IT systems.• Support evidence collection and audit inquiries.• Coordinate remediation activities arising from audit findings.9. Segregation of Duties (SoD) Management• Act as liaison between Regional IT teams and business users for SoD reviews.• Review SAP role conflicts, access controls, and transaction authorizations.• Support periodic access reviews and compliance monitoring.
Benefit
・AL = <2Y 15d, 2~5Y 19d, >5Y 22d
・MC = <2Y 14d, 2~5 18d, >5Y 22d
・Mobile Allowance = RM 100
・Transport Allowance = RM 450
・All business travel claimable
・Outstation Allowance (amount based on location)
・Overseas Allowance (amount based on location
・Mileage = RM 0.70 / km (within Klang Valley travel)
・Medical Claim = RM 10,000 / year (including specialist)
・Flexi Plan up to RM 1,000 (Including dental, optical, and productivity gadgets)
・Insurance: Tokio Marine (PA, Hospitalization)
・Company Activities: Annual Dinner (by division), Sport Carnival (for all Panasonic group companies)
・Mobile Phone Allowance (Upon confirmation)
・Dental, Vision, Outpatient, Group Hospitalization, etc.