Job Description
Key Responsibilities• Oversee day-to-day retail operations across outlets, ensuring smooth, efficient, and customer-focused servicedelivery.• Take full ownership of P&L performance, implementing strategies to achieve sales and profitability targets in alignment with senior management.• Lead, train, and motivate staff, fostering a culture of teamwork, accountability, and professional growth.• Design, coordinate, and implement operational systems that enhance efficiency and deliver consistent excellence in customer experience.• Monitor and analyze operational performance, providing insights and recommendations for continuous improvement.• Collaborate with management on business development initiatives, promotions, and strategic projects