6 Jobs for Kulim found
Customer Support Executive (2-Year Contract; Japanese Speaker) [Kedah]ID:56264
3,500 MYR ~ 4,500 MYRKulimJob Description
The key role of this position is to be responsible for administration support for the new Customer Support Center. Responsible to support the department to achieve overall goals and objectives. To manage daily operations of the department, monitor and analyse the progress of projects and jobs and advice management on the status.• Handle sales inquiries, prepare quotations for customers.• Respond to RFQs and follow-up closely to increase chances of getting orders.• Prepare and issue purchase orders.• Liaise with local and overseas customers / suppliers. • Prepare and issue sales documentation (Sales Order, DO, Performa Invoice etc) upon sales order received.• Monitor and follow-up closely on progress of orders and ensure timely delivery.• Handle all shipment arrangement and coordination including documentation from start to end.• Maintain customer profiles and job files.• Arrange and coordinate appointments with current and potential customers.• Build and maintain good business relationship with customers.• Follow-up on payments due from customers, if required.• Update ERP system.• Perform periodic data monitoring and provide forecast on customer support division indices.• Analyse customer support division results and report to superior.• Develop work instructions.• Support on making travel arrangements.• General administrative duties.• Provide administrative support to engineering team.• Collaborate and communicate effectively with sales, field support and inter-company personnel.• Discuss and negotiate with group company personnel.• Support to launch the new Customer Support Center by making rules, managing engineers' schedules and coordinating Customer Support meetings within group companies.
Benefit
■EPF, SOCSO and EIS
■AL
Less than 2 years - 8 days
2 years – less than 5 years - 12 days
5 years and above - 16 days
Entitlement for employees with less than 1 year service will be pro-rated.
■MC
Less than 2 years - 14 days
2 years – less than 5 years - 18 days
5 years and above - 22 days
■Other Allowance
Full attendance allowance: RM50
■Over time allowance
accordance to Labor law for normal day, rest day and public holiday OvertimeE-Commerce Senior/Team Lead (Conversion Optimization) - 100% Remote WorkID:56260
8,000 MYR ~ 12,500 MYRPutrajaya/Cyberjaya, Sabah, Sarawak, Labuan, Perlis, Perak, Kelantan, Terengganu, Pahang, Malacca, Sentul, Kepong, Segambut, Lembah Pantai, Seputeh, Bandar Tun Razak, Cheras, Bangsar, Mont Kiara, KL Sentral, Ampang, Damansara Heights, Klang, Port Klang, Ampang Jaya, USJ/Subang Jaya, Shah Alam, Cheras, Selayang Baru, Rawang, Taman Greenwood, Seri Kembangan, Banting, Sepang, Semenyih, Chow Kit, Pudu, Seri Petaling, Other Selangor District, Kulim, Sungai Petani, Tanjung Tokong, Tanjung Bungah, Gelugur, Georgetown, Jelutong, Air Itam, Bayan Lepas, Bayan Baru, Batu Maung, Bukit Jambul, Perai, Sebarang Jaya, Butterworth, Bukit Mertajam, Simpang Ampat, Juru, Nibong Tebal, Bukit Minyak, Batu Kawan, Port Dickson, Mantin, Nilai, Johor Bahru, Muar, Senai, Batu Pahat, Other KL District, Other Negeri Sembilan District, Pasir Gudang, Other Johor District, Other Kedah District, Pontian, Segamat, Tangkak, Kluang, Kota Tinggi, Kulai, Mersing, Tebrau, Iskandar Puteri, Bukit Gambir, Skudai, Nusajaya, Gelang Patah, Plentong, Pengerang, Ulu Tiram, Larkin, Sungai Buloh, Bukit Bintang/KLCC, Setiawangsa/Titiwangsa/Setapak/Wangsa Maju, Bandar Sunway/Puchong, Bangi/Kajang, Kota Damansara/Petaling JayaJob Description
Mission of the Role: We are seeking a talented and driven Ecommerce Conversion Optimization Senior/Team Lead to join our dynamic team. Reporting to the Head of Growth, this role involves leading a team to enhance our e-commerce performance through strategic optimizations. The ideal candidate must possess strong analytical skills, advanced knowledge of HTML and CSS, and experience in A/B testing and team management. This is a 100% remote position.KEY RESPONSIBILITIES- Team Leadership: Manage and lead a team to conceptualize, build, implement, and oversee a robust pipeline of optimizations aimed at improving conversion rates, increasing cart value, and enhancing the overall customer experience.Strategic Development: Collaborate with key leaders to brainstorm and spearhead new strategies focused on increasing customer acquisition and lifetime value.- Innovation and Best Practices: Apply and integrate advanced knowledge and best practices to develop new methods, procedures, and protocols for the Conversion Optimization team.- Performance Monitoring: Proactively monitor and report on key metrics, A/B test results, and their analyses to internal stakeholders.- Project Management: Manage multiple campaigns, tasks, and regular product launches with rapidly changing variables. Take end-to-end ownership and accountability for these projects.- Cross-Functional Collaboration: Work closely with cross-functional teams such as IT, Sales, and Creative Operations to ensure smooth operations and adherence to project deadlines.- Simulation: Design and implement simulations to predict and analyze the potential impact of various optimization strategies before deployment.- Problem Solving: Facilitate problem-solving and resolve day-to-day operational issues to ensure task completion.- Ad-hoc Projects: Support other ad-hoc projects as required.
Benefit
・AL: 14d (+1d per service year, max 18d)
・Observe MY-KL holidays
・Outpatient medical claim: Up to RM800/y (follow hire date, not calendar year), RM80/visit, claimable from Day 1.
・Insurance covers Hospitalization, Surgical & Life with policy limit of RM45,000
・Bonus: Eligible for a yearly performance-based bonus scheme (pro-rata for incomplete year of service of the financial year), based on performance
・Flexi Benefit up to RM400 (Specialist visits, Dental, Optical, Health Screening and Gym & Exercise classes)
** Annual work trip to Singapore **
Every mid/late-Nov period, compulsory for remote SEA employees to bond with the HQ staff.
It is a 9 day work trip (usually a Sat - following Sun) where they will spend 5-day working from the SG office and experience the culture and work interactions. Accommodation, daily allowance and flight expenses will be sponsored by the company. Just take note that this trip is also discretionary, subject to the company's financial health.Assistant Account Manager 【Kulim】ID:55364
6,000 MYR ~ 8,000 MYRKulimJob Description
This company is the Malaysia branch of a Japanese manufacturer importing and selling machinery. The key role of this position is to be responsible for overall Accounts and Finance Department goals and objectives. To manage daily operations of the department and advice management on finance and accounting related decisions.1. Manage and oversee the daily operations of the accounting department including:• Monthly and end-year process• Accounts payable/receivable• Cash receipts• General ledger• Payroll and utilities• Treasury, budgeting• Cash forecasting• Revenue and expenditure variance analysis• Capital assets reconciliations• Trust account statement reconciliations• Check runs• Fixed asset activity• Debt activity2. Monitor and analyze accounting data and produce financial reports or statements3. Review financial documents for submission to Management and HQ in Japan4. Ensure monthly reports are timely and accurate5. Review monthly salary payment disbursement and other payables6. Review and finalize cash flow planning and make financing proposals as required7. Monitor and ensure the continuation of accounting outsourcing project (from Regional HQ Singapore) and support South-East Asia regional Accounting and Finance activities and projects8. Meet financial accounting objectives9. Establish and maintain fiscal files and records to document transactions10. Prepare annual business plan and 5-year business plan11. Coordinate and complete annual audits and yearly tax computation12. Establish and enforce proper accounting methods, policies and principles13. Improve systems and procedures and initiate corrective actions14. Provide recommendations Management regarding important asset handling, business budget, organization's financial position etc.15. Assign projects and direct staff to ensure accuracy and compliance to Internal Control, Corporate Accounting Regulations, ISO 9001 and 14001 requirements, as applicable16. Coordinate BOD and AGM meetings and relevant documentation compilation.17. Manage the Accounting software.18. Coordinate with Company Secretary in line with Company Act requirements.
Benefit
■EPF, SOCSO and EIS
■AL
Less than 2 years - 8 days
2 years – less than 5 years - 12 days
5 years and above - 16 days
Entitlement for employees with less than 1 year service will be pro-rated.
■MC
Less than 2 years - 14 days
2 years – less than 5 years - 18 days
5 years and above - 22 days
■Fixed Allowance
Transport Allowance: RM1,100
Title Allowance: RM800
■Medical allowance
Outpatient Treatment (no limit per year) - panel clinic & claimable for non-panel clinic / specialist (subject to terms & conditions)
Hospitalization Insurance Benefits - for employee only Dental & OR Vision Care Benefits - RM200 /year
■Over time allowance
accordance to Labor law for normal day, rest day and public holiday OvertimeM&E Project Manager - (Kulim)ID:55799
9,000 MYR ~ 13,000 MYRKulimJob Description
【Main Job Responsibilities】• Be a focal point to clients.• Lead technical team and project team upon award of a contract to ensure proper project execution.• Manages EPC, Design, construction management and/ design build projects.• Manage and resolve project related issues with various stakeholders (System Owners, Area Owners, Tools Owners, Consultant & relevant authorities).• Ensure compliance to the relevant government application law, act, regulations, and company business ethical standard etc.• Plan, prepare project schedule and ensure project hands over on time.• Accountable for managing the overall execution of the contract.• Responsible for project profit and loss commitments through effective cost control, schedule management etc.• Attend meetings (Commercial Meeting, design meeting, technical meeting, internal meeting and site meeting etc.• Ensure adherence to the government (DOSH) Environmental Health and Safety (EHS) regulation and comply to clean room protocol.• Any other ad hoc duties by immediate supervisor as required.
Benefit
- Annual Leave
- Medical Leave
- Miscellaneous Allowance
- Dental Claim
- Parking
- Site Allowance
- EPC
- Company InsuranceSales & Service Engineer ID:55784
4,000 MYR ~ 4,500 MYRKulimJob Description
- Involve in sales job, promote and sell after sales service- Technical support job after sales service and trouble shooting job- Prepare and follow up quotation to secure order - Assist customer to get solution, give the right recommendation and solve the problem - Arranging shipment- Flexible, responsive and able to work irregular hour if required
Benefit
- Transport Allowances (depends on KM, from home to office only)
- Contractual Bonus
- Might have increment (after probation)Sales Assistant (Japanese-speaker)ID:55278
3,000 MYR ~ 4,500 MYRKulimJob Description
-Liaise with transporter and the clients to ensure timely deliveries. -Liaise with overseas shipping team members to ensure timely payment and deliveries to be arranged. -Liaise with customers and relevant parties to resolve any shipping matters/document issue. -Communicate sales status internally with sales manager.-Prepare monthly sales report and any reports as and when required.-Arrange the meeting, business trip for managers -Translate some documents Japanese-English-Ad-hoc tasks assigned from time to time.
Benefit
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