162 Jobs for Kuala Lumpur found
Service Desk Expert (Network - Japanese Speaker, Permanent Position)ID:57010
7,450 MYR ~ 11,450 MYRBangsarJob Description
< Job Summary >We are seeking a skilled and dedicated Network Engineer to join our team. This role is crucial in ensuring the smooth and efficient operation of our store network infrastructure on a 24/7/365 basis.The successful candidate will be responsible for managing, monitoring, and troubleshooting network issues remotely.This position offers a hybrid work model, combining work from home and office flexibility. Excellent interpersonal skills and proficiency in Japanese are essential for effective communication with our Japanese counterparts. Training will be provided to upskill the successful candidate.< Key Responsibilities >• Network Monitoring and Management: Proactively monitor network performance, identify potential issues, and implement preventative measures to ensure high availability and minimal downtime. This includes utilizing network monitoring tools and dashboards.• Troubleshooting and Resolution: Diagnose and resolve network connectivity issues, hardware failures, and software problems remotely .This requires strong analytical and problem-solving skills.• Network Infrastructure Support: Maintain and support the existing network infrastructure, including routers, switches, firewalls, and other network devices. This involves configuration, maintenance, and upgrades.• Security: Contribute to maintaining the security of the network infrastructure by implementing and adhering to security best practices.• Documentation: Maintain accurate and up-to-date documentation of network configurations, processes, and troubleshooting steps.• Collaboration: Work effectively with other regional IT team members and stakeholders to resolve network issues and implement improvements. This includes strong communication with Japanese counterparts.• Project Participation: Assist in network-related projects, including upgrades, expansions, and implementations of new technologies.• Leverage Support : Might required to assist other other support team if needed• Ad hoc & Additional Assignments : Might be assigned additional supporting roles to assist management team.
Benefit
・Basic Salary = RM 6,000 ~ RM 10,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Service Desk Agent (SPIDM - Japanese Speaker, Renewable Contractual Position)ID:57007
7,450 MYR ~ 10,450 MYRBangsarJob Description
< Job Summary >We are seeking a highly organized and detail-oriented SPIDM Analyst to join our team. This role is critical in providing efficient and effective support for our SharePoint and Identity Management (IDM) systems.The successful candidate will manage user requests, level 1 problem solving and liaising with internal and external stakeholders, including Japanese-speaking customers and counterparts.This role requires excellent communication skills, proficiency in using various IT tools, and a strong understanding of incident management processes.< Key Responsibilities >• Request Fulfillment: Receive and process requests from the centralized service desk related to Office 365 accounts, licenses, SharePoint access, and other IDM-related services.• Account and License Management: Manage the creation, modification, and deletion of Office 365 accounts and licenses, ensuring compliance with company policies.• Service Health Monitoring: Monitor the health and performance of SharePoint and IDM systems using monitoring and detection tools; proactively identify and address potential issues.• Incident Management: Utilize incident management tools to track, manage, and resolve inquiries and incidents related to SharePoint and IDM. Maintain accurate records and update incident status regularly.• Escalation and Liaison: Escalate complex issues to the appropriate resolver groups and maintain effective communication with both internal teams and external customers throughout the resolution process.• Communication: Communicate effectively with stakeholders using various methods including bulletin board postings, emails, and phone calls. Provide clear and concise updates on incident status and service disruptions.• Documentation: Maintain accurate and up-to-date documentation of processes, procedures, and knowledge base articles.• Stakeholder Management: Build and maintain positive relationships with internal teams and external customers, particularly Japanese-speaking customers and counterparts.
Benefit
・Basic Salary = RM 6,000 ~ RM 9,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Service Desk Agent (Application Support Analyst L1 - JP Speaker, Renewable Contractual Position)ID:57005
7,450 MYR ~ 10,450 MYRBangsarJob Description
< Job Summary >We are seeking a highly skilled and detail-oriented ADP Analyst to join our team. This critical role focuses on managing and supporting sales data within our ADP system.The successful candidate will receive and resolve requests, perform troubleshooting within defined SLAs, manage sales data from multiple systems, and execute ad-hoc procedures for system maintenance.This position requires strong analytical skills, excellent problem-solving abilities, meticulous attention to detail, and the ability to communicate effectively with both internal and external stakeholders, including Japanese-speaking counterparts.The position operates on a 24/7/365 rotating shift schedule, requiring on-site work in a designated project room at our headquarters.< Key Responsibilities >• Request Fulfillment: Receive and respond to inquiries and requests from the centralized service desk via email and the incident management tool, providing timely and effective resolution within established service level agreements (SLAs).• Troubleshooting: Diagnose and resolve technical issues related to the ADP system and sales data processing, following established standard operating procedures (SOPs) and manuals.• System Maintenance: Perform ad-hoc procedures for system maintenance, including data cleanup, report generation, and other tasks as needed to maintain optimal system performance.• Reporting: Generate regular reports on system performance, data quality and other relevant metrics for stakeholders.• Communication: Communicate effectively with internal teams and external stakeholders, particularly Japanese-speaking counterparts, providing clear and concise updates on issue resolution and system status.• Collaboration: Work collaboratively with other regional members to resolve complex issues and improve overall system performance and data quality.
Benefit
・Basic Salary = RM 6,000 ~ RM 9,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Service Desk Agent (Application Support Analyst L2 - JP Speaker, Permanent Position)ID:57003
8,450 MYR ~ 10,450 MYRBangsarJob Description
< Job Summary >We are seeking a highly skilled and detail-oriented ADP Analyst to join our team. This critical role focuses on managing and supporting sales data within our ADP system.The successful candidate will receive and resolve requests, perform troubleshooting within defined SLAs, manage sales data from multiple systems, and execute ad-hoc procedures for system maintenance.This position requires strong analytical skills, excellent problem-solving abilities, meticulous attention to detail, and the ability to communicate effectively with both internal and external stakeholders, including Japanese-speaking counterparts.The position operates on a 24/7/365 rotating shift schedule, requiring on-site work in a designated project room at our headquarters.< Key Responsibilities >• Request Fulfillment: Receive and respond to inquiries and requests from the centralized service desk via email and the incident management tool, providing timely and effective resolution within established service level agreements (SLAs).• Troubleshooting: Diagnose and resolve technical issues related to the ADP system and sales data processing, following established standard operating procedures (SOPs) and manuals.• System Maintenance: Perform ad-hoc procedures for system maintenance, including data cleanup, report generation, and other tasks as needed to maintain optimal system performance.• Reporting: Generate regular reports on system performance, data quality and other relevant metrics for stakeholders.• Communication: Communicate effectively with internal teams and external stakeholders, particularly Japanese-speaking counterparts, providing clear and concise updates on issue resolution and system status.• Collaboration: Work collaboratively with other regional members to resolve complex issues and improve overall system performance and data quality.
Benefit
・Basic Salary = RM 7,000 ~ RM 9,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Multimedia Designer ID:56517
4,000 MYR ~ 8,000 MYRDamansara HeightsJob Description
We are seeking a creative and talented Multimedia Designer to join us. The ideal candidatewill have a passion for visual storytelling, a keen eye for video and design, and the ability tocreate compelling multimedia content that enhances the brand presence. As a Multimedia Designer, you will play a crucial role in developing visually appealing and engaging materials across various digital platforms.Responsibilities:1. Conceptualize and design visually striking graphics and video for marketing collateral, including but not limited to social media posts, banners, and presentations.2. Produce and edit high-quality and high-engaging videos for marketing campaigns and promotional content.3. Collaborate with cross-functional teams to script, and bring creative concepts to life through visual and video.4. Create captivating motion graphics to enhance visual storytelling in various marketingmaterials.5. Work closely with marketing and social media teams to understand project requirements and deliver materials that meet strategic objectives.6. Stay updated on industry trends and advancements in multimedia design tools and technologies.7. Strong time management skills and ability to meet deadlines.8. Ability to work in a collaborative, fast-paced environment.9. Excellent communication skills and the ability to present and justify design decisions.10. Adaptability to evolving design trends and project requirements.
Benefit
- Got increment after probation
- 2 times of increment per year
- 1 month contractual bonus (Dec)
- Performance bonus (April)
- Flexible benefit package RM3500 per year
Jan – June RM1750
July – Dec RM1750
*Can be used on the sectors below : Supplement, Dental, Optical, Sport wear, Sport equipment, Sport membership, Flight ticket (personal use), language class
- Medical claim RM1000 per year
- AL 14 days
- MC 14 days
- No OT claim
- Dress code is casual wear【Japanese Speakers】Account ManagerID:56971
7,000 MYR ~ 10,000 MYRBangsarJob Description
Coordinate monthly financial closing - Check and review the profit & loss and balance sheet - Prepare & analyze monthly management reports and give comments & explanation on the increase. - Prepare monthly management Reports to regional office - Coordinate the monthly inventory taking and preparation schedule - Prepared deferred tax calculation and tax provision - Prepare and propose monthly cash flow forecast to decide the bank borrowing based on cash requirements - Prepare Budget - Other internal management report : - Update the actual and forecast in Budget report - Bank online payment transaction approval - Calculation of monthly currency exchange rate and email out to concern person - Check the latest assets value to determine the sum issued coverage amounts - Prepare and share to user on production expenses budget vs actual monthly - Report to Managing Director - Coordinate for Actuarial Report
Benefit
<Allowance>
- EPF
- SOCSO
- Medical Expenses (maximum RM50 per claim per month)
- AL
(a) 10 days - < 2 years of completed service
(b) 14 days - 2 - 5 years of completed service
(c) 18 days - > 5 years of completed serviceCustomer Success ManagerID:56944
6,500 MYR ~ 8,000 MYRSeputeh, BangsarJob Description
【Job Responsibilities】The Customer Success Manager, reporting to the Customer Service Manager, focuses on assisting the Customer Service Manager in ensuring customer satisfaction and happiness. The role emphasizes proactive engagement, problem resolution, and supporting the broader goals of the customer service team.Support for Customer Service Manager• Assist the Customer Service Manager in monitoring and improving customer service operations.• Provide insights and reports on customer feedback, satisfaction metrics, and areas for improvement.Proactive Customer Engagement• Regularly connect with customers to gather feedback, identify concerns, and address potential issues before they escalate.• Support initiatives that enhance customer happiness and loyalty.Customer Advocacy• Act as the voice of the customer within the organization, sharing insights and feedback with internal teams.• Collaborate with the Customer Service Manager to implement solutions based on customer needs and preferences.Retention & Relationship Building• Build strong relationships with customers to foster trust and long-term engagement.• Support the Customer Service Manager in implementing strategies to enhance customer retention.Customer Success Metrics• Track and analyze metrics such as Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT) to measure success.• Identify trends and develop strategies to improve customer outcomes based on these metrics.
Benefit
- Fully work from home
- AL leave
- Birthday leave
- Outpatient claim
- Inpatient claim
- Dental / Optical
- Internet claim
- Parking claim base on receipt
- Gym 50% subsidy - celebrities fitness
- Annual increment / KPI performance review
- Performance Bonus【Japanese speaker】Customer Service cum Medical Translator (Penang)ID:56949
3,000 MYR ~ 5,000 MYRMont KiaraJob Description
This is a clinic that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance- Medical translation, support and guidance between doctors and patients for consultation- Daily/monthly accounting task (basic)- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required
Benefit
Total salary package : 3000~5000 MYR
*all included
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per yearBusiness Development ExecutiveID:56898
3,500 MYR ~ 6,000 MYRSeri PetalingJob Description
• Responsible to develop new client/customer within the market area• To promote and market the services offered to the relevant market area• To maintain contact with all clients in the market area to ensure high levels of clients satisfaction• To achieve the sales & collection target• To prepare sales activities, sales planning and weekly sales report• Responsible to timely response to the sales enquiry from the customer• To provide solution/consultation to customer or potential customer related to service offered• To prepare quotations, services information and responsible for RFQ’s and tender submission• To follow up with customer for collection of payment
Benefit
1) Annual Leave
(<2 years @ 14 days)
(2-5 years @ 17 days)
(>5 years @ 20 days)
2) Medical Leave
(<2 years @ 14 days)
(2-5 years @ 18 days)
(>5 years @ 22 days)
3) Medical Claims (RM800/year) at panel clinic
4) Dental claim (RM300/year)
5) Insurance (after confirmation)
6) Mobile Phone claim (up to RM120)
7) Mileage, parking & toll claim – for site visit/meeting clientFinance ExecutiveID:56903
3,500 MYR ~ 6,000 MYRSeri PetalingJob Description
1. Financial Reporting & Analysis:• Prepare and present accurate financial reports, budgets, and forecasts for interior design and construction projects.• Monitor project financial performance and provide insights on cost overruns, project profitability, and areas for improvement.• Track expenses, revenue, and margins for interior design projects, ensuring they align with budgeted projections.2. Project Budgeting & Cost Control:• Develop detailed project budgets for interior design and construction projects, including labor, materials, and overhead costs.• Work with project managers and design teams to ensure budgets are adhered to throughout the project lifecycle.• Monitor cash flow and ensure timely payments to vendors, contractors, and suppliers, ensuring financial obligations are met.• Identify cost-saving opportunities and implement strategies to improve cost efficiency without compromising project quality.3. Cash Flow Management:• Oversee project-related cash flow, ensuring funds are available for timely procurement of materials, contractor payments, and other operational needs.• Ensure accurate and timely invoicing for client payments and manage receivables to maintain positive cash flow.4. Financial Compliance & Documentation:• Ensure compliance with all relevant financial regulations, tax laws, and industry standards for interior design and construction.• Maintain detailed financial records for all projects, including invoices, receipts, and contracts.• Assist in audits and ensure that all financial documentation for projects is in order and compliant with industry requirements.5. Financial Modeling & Forecasting:• Prepare financial models for prospective interior design and construction projects, helping to assess the feasibility and profitability of new initiatives.• Forecast revenue, costs, and profitability for upcoming projects, adjusting financial strategies based on changing market conditions or project scope.6. Internal Controls & Risk Management:• Identify financial risks and implement financial controls to mitigate risks associated with cost overruns, payment delays, and contract disputes.• Ensure that financial controls and reporting systems are in place to maintain transparency and accountability within the organization.7. Business Support & Strategic Planning:• Support senior management in providing financial insights and evaluating the financial viability of new projects, acquisitions, or partnerships.• Collaborate with cross-functional teams to align financial goals with the overall business strategy.
Benefit
1) Annual Leave
(<2 years @ 14 days)
(2-5 years @ 17 days)
(>5 years @ 20 days)
2) Medical Leave
(<2 years @ 14 days)
(2-5 years @ 18 days)
(>5 years @ 22 days)
3) Medical Claims (RM800/year) at panel clinic
4) Dental claim (RM300/year)
5) Insurance (after confirmation)
6) Mobile Phone claim (up to RM120)
7) Mileage, parking & toll claim – for site visit/meeting client
