1 Jobs for Finance(Securities) found
Finance Customer Support (Stock Dealer Support)ID:436132,000 MYR ~ 3,200 MYRAmpang
Company Profile: The first online-stockbroking service provider in Malaysia.
To respond to customer queries and ensure appropriate assistance or guidance are provided to customer accordance with the company's guidelines and policies or channeling customer queries to relevant team for follow up.
Duties and responsibilities :
1. To attend to customer calls or queries, including logging in details to the helpdesk service
2. To provide assistance or guidance to customer by channeling to queries to relevant teams for follow up
3. To provide assistance to customers for any order execution problem
4. To verify news and research material from respective sources are properly maintained f published in the website
5. To track and ensure that all calls or queries are been addressed and closed by the relevant team