People & Operations Lead / ManagerID:59891

7,000 MYR ~ 10,000 MYRBangsarabout 8 hours ago

Overview

  • Salary

    7,000 MYR ~ 10,000 MYR

  • Industry

    Retail/Distribution(Fashion&Apparel), Other

  • Job Description

    Job Summary
    We are looking for an execution-focused People & Operations Lead / Manager to oversee day-to-day people management and operational effectiveness. This role requires a hands-on individual with strong follow-through, task discipline, and the ability to drive operational excellence across a people-intensive or multi-outlet environment.

    Key Responsibilities
    - Oversee daily operations to ensure smooth and efficient business performance
    - Manage and support team members across multiple outlets or functions
    - Drive task execution with strong follow-through and accountability
    - Monitor manpower planning, scheduling, and operational coverage
    - Identify operational issues and implement practical, solutions-oriented improvements
    - Support recruitment, onboarding, and staff development initiatives
    -Ensure adherence to company policies, procedures, and service standards
    - Coordinate cross-functional communication between operations and management
    - Track operational KPIs and provide regular updates to leadership
    - Assist in handling employee relations and operational challenges

Qualifications

  • Requirement

    - At least Diploma or Bachelor’s Degree in Business Administration, Human Resources, or related field
    - At least 3–5 years of experience in operations, people management, or similar role
    - Experience in multi-outlet or people-intensive environments (F&B, retail, fitness, education, etc.)
    - Strong execution skills with high attention to detail and task discipline
    - Hands-on leadership style with ability to manage ground operations
    - Proactive, solutions-oriented mindset
    - Strong communication and interpersonal skills
    - Able to work independently and manage multiple priorities
    -Ability to speak and read Japanese is an added advantage
    - Experience working with regional or Japanese management teams is preferred

  • English Level

    -

  • Other Language

    English

Additional Information

  • Benefit

    - Transportation Allowance: RM200 (Public), RM250 (own transport)
    - Attendance allowance: Rm200
    - Yearly increment
    - Annual leave
    10 days (<2 years)
    14 days (>2 years <5years)
    18 days (>5 years)

    - MC without hospitalization
    14 days (<2 years)
    18 days (>2 years <5years)
    22 days (>5 years)

    - Hospitalization
    60 days aggregate in a calendar years (certified by registered medical practitioners)
    - Hairdo benefits
    - Company trip

  • Working Hour

    9am ~ 6pm

  • Holiday

    Follow Malaysia PH

  • Job Function

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