Overview

• Salary

  9,000 MYR ~ 14,000 MYR

• Industry

  Manufacturing(Electronics/Semiconductors)

• Job Description

  • On time renewal of existing Customer Support Agreements (CSAs) and warranty conversion business.
  • Proactive business development working with Account Managers, Finance, Field Service (FS), Business Centers, Marketing, Software Solutions, R&D, etc.
  • Coordinate global agreement deliverables, pricing, and Quote to Cash processes with the local and global BDE,
  FS and Marketing teams.
  • Adhere to all fiduciary responsibilities and policies for quote to cash process.
  • Actively support assigned customers with information about new Service & Support solutions
  • Support the Business Development Manager in “Deal Management” on CSA, Engineering and Production
  Solution Services business by serving as a services specialist.
  • Develop value propositions, assist or drive deal negotiations, and achieve business metrics.
  •Identify and develop new business opportunities at assigned accounts.
  •Accountable for developing and maintaining strong working relationships with both external and internal customers for assigned accounts.
  • Participate in “Closed Loop” customer management.