Project Account SpecialistID:57304

3,000 MYR ~ 5,000 MYRSeputeh, Bangsar2 months ago

Overview

  • Salary

    3,000 MYR ~ 5,000 MYR

  • Industry

    Web/Mobile/Game, IT/Telecommunications

  • Job Description

    Job Description
    - Receive and process customer orders from the sales team or clients, confirm details, and arrange timely execution.
    - Assist in the order review process, ensure order accuracy, and provide timely feedback to clients.
    - Track and follow up on project tasks and timelines across internal and external teams; communicate issues or delays promptly to clients.
    - Conduct product/system training sessions for clients via video conference.
    - Serve as the main point of contact for a portfolio of clients, fostering strong and trusted relationships through regular calls and meetings.
    - Apply product and system knowledge to address client inquiries, identify operational gaps, and recommend tailored solutions.
    - Identify upsell and cross-sell opportunities to grow revenue within existing accounts.
    - Support contract negotiation in line with company policies; coordinate with technical teams on solutions and support-related matters.

Qualifications

  • Requirement

    Must :
    • Minimum Diploma or Bachelor's Degree in Business Administration, Marketing, Management, or a related field.
    • At least 1 Year(s) of working experience in the related field is required for this position
    • Fresh graduates are welcome to apply.

    Advantage :
    - Able to work independently and take ownership of achieving key business and financial targets.
    - Strong verbal and written communication skills; capable of building rapport with stakeholders at all levels.
    - Customer-oriented with excellent interpersonal and problem-solving skills.
    - Team player with a positive, adaptable, and committed work ethic.
    - Prior experience in Sales, Project Coordination, or Account Management is preferred.

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information

  • Benefit

    - Can work from home (Hybrid)
    - AL leave
    - Birthday leave
    - Outpatient claim
    - Inpatient claim
    - Dental / Optical
    - Internet claim
    - Parking claim base on receipt
    - Gym subsidy - celebrities fitness
    - Annual increment / KPI performance review
    - Performance Bonus
    - Service Bonus
    - EPF
    - SOCSO

  • Working Hour

    -

  • Holiday

    -

  • Job Function

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