Overview

• Salary

  5,000 MYR ~ 7,000 MYR

• Industry

  IT/Telecommunications

• Job Description

  Job Responsibilities:
  1. Project Research and Design Assistance:
  - Assist in on-site research and data collection regarding client needs in production, warehousing, and logistics.
  - Support the preparation of requirement research reports.
  - Assist in designing solutions based on the company's MES software functionalities.
  - Participate in feasibility discussions and provide recommendations.
  
  2. Project Implementation Support:
  - Assist in developing project implementation plans, clarifying tasks, timelines, and responsibilities.
  - Support the development team with system configuration and testing, promptly reporting any issues.
  - Help conduct user training sessions and contribute to training documentation and user manuals.
  - Assist clients in organizing data, facilitating data migration, and supporting system go-live.
  
  3. Post-Implementation Support:
  - Support project acceptance processes and compile standard delivery documentation.
  - Assist in handling customer inquiries during after-sales service, gathering feedback, and optimizing the system.
  - Participate in project experience-sharing sessions to contribute to internal knowledge management.
  
  4. Cross-Team Collaboration:
  - Work closely with internal R&D, testing, and other teams, ensuring smooth communication of project progress and challenges.
  - Assist in driving project delivery.
  
  5. Industry Research and Pre-Sales Support:
  - Help collect and organize industry-related information and contribute to industry-specific solutions.
  - Provide suggestions for product optimization based on project experiences.
  - Assist in pre-sales activities as needed by providing relevant business insights.
  
  6. Project Planning and Progress Monitoring:
  - Support the creation of project plans and budgets based on contracts and technical agreements.
  - Assist in tracking project progress and executing detailed action plans, including personnel allocation suggestions, task breakdown assistance, cost control, and quality supervision.