Customer Service Technical Consultant, Robotics (Local)ID:55438

5,100 MYR ~ 5,800 MYRBandar Sunway/Puchong10 days ago

Overview

  • Salary

    5,100 MYR ~ 5,800 MYR

  • Industry

    Manufacturing(Electronics/Semiconductors), Manufacturing(Machinery)

  • Job Description

    <Key Duties & Responsibilities>
    • To provide technical advice with regards to company products/systems/ applications to existing and
    potential customers.
    • To promote and sell robots/used robots, spare parts, solutions or service-related training as well as any possibilities for upgrading and contract servicing to customers.
    • To assist Customer Service Department to identify key potential customers and to secure more order intakes to meet departmental annual budget.
    • Involve in customer relationship management by maintaining strong business relationships and customer satisfaction through frequent site visits and gather prompt feedbacks.
    • Being the key interface between internal and external stakeholders.
    • Responsible for weekly submission of CS reports.
    • Handling the preparation and submission of proposals, quotations, and tenders.

Qualifications

  • Requirement

    [ MUST ]
    • Over 2 Year(s) of sales experience in factory automation/robotics/pneumatic industry.
    • Have solid experiences in robotic applications or other automated systems.

    [ ADVANTAGE ]
    • Candidate possess at least Diploma/Bachelor's Degree in Engineering (Electrical /Electronic/Mechanical /Mechatronic /Electromechanical /Welding) or equivalent.
    • Knowledge in PLC (TwinCAT),KUKA mXautomation, JAVA programming, welding, KUKA KRL & Sunrise is an added advantage.

    [ OTHERS ]
    • Proficient in both written and spoken English with robust communication abilities. Additionally, possess proficiency in Chinese, which is an added advantage.
    • Ability to work under pressure, long hours and on weekends (if necessary).
    • Team player but also capable to work independently.
    • Proactive attitude, good time management and strong customer focus.
    • Possesses own transport and willingness to travel.

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information

  • Benefit

    ・AL: <5Y 15 days, 5~10Y 18 days, >10Y 22 days
    ・MC: <2Y 14 days, 2~5Y 18 days, >5Y 22 days
    ・Company Phone & Sim Card
    ・Travelling Allowance = RM 1,100
    ・Petrol card: capped at RM750
    ・Parking & Toll: claimable based on receipts
    ・Local business trip daily allowance
    ・Medical Check-up
    ・Optical claim, Dental claim
    ・Outpatient Benefits (for staff + dependents)
    - RM1,000 (single)
    - RM2,000 (non-working spouse & dependents)
    ・Group Insurance Scheme (PA, Specialist, GHS, Inpatient)
    ・Long Service Award
    ・Variable bonus: Max3 months
    ・Company Activities
    - Team Building (based on sales revenue)
    - Annual Dinner
    - Sports Activities

  • Working Hour

    9:00am ~ 6:00pm

  • Holiday

    -

  • Job Function

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