Overview

• Salary

  7,500 MYR ~ 7,500 MYR

• Industry

  Call Center

• Job Description

  Main role
  - Respond sincerely from the end user's perspective to various inquiries from end users.
  - Accurately and promptly resolve inquiries from end users.
  - Manage inquiries and service requests and devise solutions for them.
  - Centrally manage the entire flow from the opening to the closing of each ticket.
  - Maintain and monitor the quality of service based on indicators such as response to inquiries, efficiency, and customer satisfaction, and rectify as necessary.