Overview

• Salary

  3,500 MYR ~ 4,500 MYR

• Industry

  Logistic, Manufacturing(Machinery), Trading Firm

• Job Description

  • Support the Salesperson based in Singapore by providing quality customer service.
  • Engage with customers to answer questions, resolve issues and follow-up on inquiries by phone & email.
  • Process customer orders, confirm delivery dates and coordinate changes.
  • Manage customer service activities by processing orders, rental agreements and samples requests.
  • Resolve customer concerns/issues through effective communication and clarifications
  • Act as a liaison between internal department to discuss product information, and coordination efforts.
  • Manage and maintain a database of customer records and customer pricing.
  • Enter new customer data and update changes to existing accounts.
  • Participate in special projects, exhibitions and perform additional duties as required.
  • Any other duties which may be assigned from time to time by management.