Overview

• Salary

  4,000 MYR ~ 6,000 MYR

• Industry

  IT/Telecommunications, Other

• Job Description

  The Support Administrator will provide administrative support to Mobile APP account specialist team. You will need the ability to juggle multiple tasks, prioritize your working day and communicate to a high standard while supporting the Mobile App team and with our customers.
  
  • Database management
  • Customer Proposals, Presentations and Tenders
  • Manage customer communication messages
  • Management Reports
  • Ensure all Account Management reports are compiled and submitted on time
  • Maintain Account Management Policies and Procedures
  • Customer Onboarding and Implementation
  • Provide administrative support as required to ensure customer onboarding is completed thoroughly, on time and in line with agreed onboarding processes
  • Meetings, Event Management and Coordination
  • Effective administration of team meetings, sales events, functions and booking of resources i.e., catering, venue hire, invitations etc
  • CRM Administration, Governance and Compliance – Critical function
  • Act as the Account Management Subject Matter Expert for all CRM tasks and processes