Overview

• Salary

  3,000 MYR ~ 4,500 MYR

• Industry

  Manufacturing(Chemicals/Materials)

• Job Description

  Job Summary:
  Assist Sales & Marketing Manager /Senior Sales & Marketing Executive to fulfill customers’ requirements, enquiries and shipments schedule.
  
  Duties and Responsibilities:
  Primary duties: (Approximately 70 to 80% of daily work schedule)
  • Maintain relations with current customers.
  • Communicate with customers (thru e-mails, faxes, etc.).
  • Manage full process of sales cycle (prepare quotation, issue Proforma Invoice/ Sales Confirmation to customers, issue shipping order to production, follow up shipment schedule, and closing).
  • Fulfill existing customers’ needs and wants
  • Liaise and coordinate with internal departments.
  • Assisting in marketing activities such as overseas exhibition
  Secondary duties: (Approximately 20 to 30% of daily work schedule)
  • Participate in ISO activities and customers’ audit.
  • Update and maintain price list of new, existing and potential customers.
  • Attend events or exhibitions.
  • Send the customer survey form to existing and new customers and analyze the data.
  • Follow up new project (new item) progress.
  • Receive and resolve customer issues and complaints.
  • Perform other related duties as required.
  • Perform shipping related jobs as required.
  
  The person is expected to work closely with staffs from all departments.
  
  Authorities:
  • Instruct production personnel to take immediate corrective action whenever the production outputs do not meet customer’s requirement.
  • Authorized to approve Delivery Order.