2个职位: 招聘信息 其他(执行官)
General ManagerID:61083
8,000 MYR ~ 10,000 MYRPerai工作内容
Job SummaryResponsible for the overall management and daily operations of the company, ensuring business targets, production, quality, and customer requirements are achieved.Responsibilities• Manage the overall daily operations of the company.• Lead and monitor all departments to achieve company targets.• Plan and implement business strategies for company growth.• Monitor production, quality, delivery, costs, and productivity.• Manage key customers and support business development.• Control costs and improve operational efficiency.• Manage employee performance and manpower matters.• Handle union matters and employee relations.• Ensure company policies, safety, and legal requirements are followed.• Report company performance to Top Management.• Handle operational and customer issues.• Perform other duties assigned by Top Management.
福利制度
- Annul Leave 10 days onwards
- Medical Leave 14 days onwards
- Hospitalization leave 60 days
- Insurance Coverage
- Panel Clinic
- Performance Bonus
- Yearly IncrementHead of Department, CollectionID:60866
10,000 MYR ~ 13,000 MYRKlang, Pudu工作内容
JOB SCOPE:The Head of Collection is a senior leadership role responsible for overseeing and directing the full spectrum of debt collection activities for the organization's consumer and/or commercial loan portfolio. This role manages a team of collection officers and team leaders, driving recovery performance, compliance, and continuous process improvement. The incumbent will play a pivotal role in minimizing non-performing loans (NPLs) and ensuring sustainable portfolio health.Responsibilities:- Lead, coach, and manage a team of ~25 collection staff including team leaders, negotiators, and field officers across all delinquency buckets (pre-due, early, mid, and late-stage collections).- Set, monitor, and achieve monthly and quarterly collection KPIs including roll rates, Cure rates, Impairment movement and promise-to-pay (PTP) fulfillment.- Develop and implement segmented collection strategies aligned to customer risk profiles and delinquency buckets.- Oversee field collection operations, skip tracing, legal referrals, and repossession activities in compliance with Hire Purchase Act and relevant regulatory guidelines.- Collaborate with Recovery (Repo) , Loan Origination (business) , Finance and Legal teams to escalate and resolve high-risk accounts and negotiate payment arrangements.- Conduct regular performance reviews, coaching sessions, and training programs to upskill collection officers in negotiation, compliance, and digital tools.- Prepare and present collection performance dashboards, NPL reports, and recovery trend analyses to senior management.- Manage and negotiate with external collection agencies, repossession agents, and legal counsel to maximize recovery outcomes.- Ensure all collection activities adhere to the Personal Data Protection Act (PDPA), Bank Negara Malaysia (BNM) fair-debt collection practices, and internal policies.- Continuously review and improve collection SOPs, call scripts, workflow systems, and digital engagement strategies
福利制度
- Bonus:
> Subjects to individual and business performance
- AL:
>20 days (2 years & above)
>25 days (above 2 years) .
- Learning Sport & Fitness Well being
> RM500 per financial year (Reimbursement)
- Handphone Allowance:
> Up to RM250 for handphone & data on a reimbursement basis
- Medical Benefits - RM2750 (Reimbursement)
> Cover immediate Family
> Panel doctors, panel dental, panel optical or perform medical check up
- Company Insurance
> Plan 1 (up to RM75,000)
- Personal Purchase of insurance
> RM1,500 (reimbursement)
-Group PA > Yes