5 Jobs for Technical Support found
Service Department AdministratorID:58128
3,000 MYR ~ 4,000 MYRKota Damansara/Petaling Jaya工作内容
【Job Purpose】To provide administrative and operational support to the Service Department, ensuring smooth coordination between customers, engineers, suppliers, and internal teams. The role is critical in maintaining accurate service records, coordinating schedules, and supporting after-sales service activities.【Job Responsibilities】1. Service Scheduling & Coordinationo Coordinate and schedule service visits, installations, and preventive maintenance with customers and engineers.o Update and maintain engineer work schedules and travel plans.2. Customer Communication & Supporto Act as the contact point for service requests and inquiries from customers.o Follow up on pending service issues and ensure customer satisfaction after job completion.3. Documentation & Reportingo Prepare service reports, job sheets, and service summaries from engineers.o Maintain and update service databases (e.g., machine history, service records).o Assist in the preparation of monthly reports for internal and HQ use.4. Parts & Quotation Handlingo Coordinate with the Spare Parts Department for service parts ordering and delivery.o Prepare service quotation drafts for customer approval and liaise with the accounts team for invoicing.5. Administrative Dutieso Support engineers with travel bookings, visa applications, and expense claims.o Maintain proper filing systems for all service-related documents and customer correspondence.6. Support Training and Warranty Programso Assist in organizing training sessions for engineers and customers.o Monitor warranty status and ensure proper documentation for warranty claims and Machine Health Check programs.7. Liaison with Distributors & HQo Communicate with ASEAN distributors for service-related coordination.o Assist in consolidating data and reports for HQ service meetings and audits.
福利制度
【Benefits】
- Parking allowance
- Annual Leave
- Medical Leave
- EPF
- SOCSO
- Personal Accident Insurance Coverage
- Malaysia Public HolidaysCustomer Service - Cantonese Speaker (Fresh Grads OK)ID:57980
3,800 MYR ~ 5,000 MYRPutrajaya/Cyberjaya, Other KL District工作内容
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
福利制度
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical Leave[ Penang ] Consulting Sales EngineerID:57826
4,700 MYR ~ 5,200 MYRBayan Lepas工作内容
•Promoting and offering consultancy services with Keyence product related to Quality assurance/Quality control, Production Engineering, Research and Development field in various manufacturing industries.•Working in full sales cycle: discover, develop, propose, negotiate, and closing•Actively promoting our products over the phone to qualify customers before appointments.•Visiting potential customers and performing product demonstration to end user directly.•Through asking customers’ operation and application testing, proving our solution and persuading customers to purchase our products.•Managing certain product-line sales in the assigned territory.•Reviewing and analyzing your own sales performance, aiming to meet or exceed targets sustainably.•Attending team meetings and training session with colleagues to improve sales skill &technical knowledge on product applications.
福利制度
・Basic Salary = RM 3,500 ~ RM 4,000
・Fixed Car Allowance = RM 1,200 (upon joining, during probation period)
・Fixed Increment of RM 700 after probation
・Monthly Incentive System (After Probation)
・Annual Leave : 14 Days (pro-rated based on joining date)
・Sick Leave: 14 Days
・Insurance provided: GTL. GHS, GPA
・Medical, Optical, Dental & Other Flexi Benefits: RM7000
・EPF Employer Contribution at 15%
・Half Yearly Bonus
・Weekly Fruits Day
・Annual Dinner
・Parking provided by Company【Japanese speaker】 TranslatorID:56728
5,000 MYR ~ 8,000 MYRShah Alam工作内容
1. Translate and prepare comprehensive claim reports from Japanese to English and vice versa accurately2. Assist in handling technical amendments and revisions in documentation, manuals, and other technical materials3. Translate technical content from Japanese to English and ensure clarity and accuracy in the translated materials4. Translate and make external announcements to Japanese customers on Technical, Quality and Sales related issues5. Compose, translate, and respond to emails in Japanese, maintaining professional and clear communication6. Deal with Japanese Suppliers - serve as a liaison between the organization and Japanese suppliers7. Communicate and negotiate with Japanese suppliers to ensure smooth transactions and resolve any issues8. Communicate effectively in both Japanese and English for internal coordination, including collaborating with team members and participating in meetings9. To carry out any other duties as and when directed by Managing Director or superior.
福利制度
Salary Package : RM 5,000 - RM 8,000
Benefits：
- EPF,SOCSO
- Insurance entitled for sickness, hospitalized and etc（MSIG）
- AL: 14 days (4 days increased every 2 years and maximum 20 days)
- Meal Allowance：55RM/month (Coupon@Canteen）
- Transportation allowance : RM150 (included in salary package)
- Bonus : subject to the company performance
*Subject to changePre-salesID:56532
7,000 MYR ~ 10,000 MYRKlang, Port Klang工作内容
【Job Responsibilities】- Pre-sales support including full range of company products, network technical solution, highlights proposal, etc- Seek out, identify, develop and close business opportunities with clients- Promote solutions and deliver formal technical proposals / presentations to clients- Responsible for product solution designing and ensure the solution is competitive- Identify client requirements and coordinate with sales team to ensure that clients requirements are able to meet- To understand client business and technical requirements- To handle client inquiries and technical-related issues
福利制度
- Annual Leave
- Medical Leave
- Travel Allowance
- Attendance Allowance
- SIM Card Provided
- Company Bonus
- Performance Bonus
- Incentive Trip
- Commission
- Yearly Increment
- Training & Development
