职业类别
General affair, Custmer support/service, Purchase/Procurement(Admin & Management), Product Specialist, Sales(Corporate), Sales coordinator/Admin/Receptionist/Secretary
工作内容
• Manage and coordinate day-to-day training administration, including training schedules, participant registration, attendance records, documentation, and related arrangements.• Ensure accurate and timely updates of training and customer information in relevant systems, including Training Management Systems (TMS), CRM, and other internal platforms.• Coordinate and manage training resources, including trainers, course materials, training rooms/classrooms, equipment, and other training-related requirements to ensure smooth delivery of programmes.• Provide administrative and operational support to the Sales team, including preparation of training-related information, quotations, schedules, and customer documentation where required.• Handle post-training services and follow-ups, including training evaluations, feedback collection, certificates, documentation, and other related activities.• Respond to customer enquiries and provide timely assistance throughout the training process, from pre-training arrangements to post-training follow-up.• Handle and resolve customer complaints or service-related issues professionally and promptly, escalating matters to the relevant parties when necessary.• Maintain proper and up-to-date records of training activities, customer information, and relevant documentation for reporting and internal reference.• Work closely with trainers, customers, Sales, and internal teams to ensure training programmes are organised and delivered smoothly.
福利制度
Basic Salary:RM3,000 - RM4,000 *depends on candidate's experience
- Annual Leave: Starting with 12 days per year
- MC based on labor act
- Maternity leave
- Health insurance
- On official duties, the followings are claimable: mileage, toll, parking
- Annual Company Trip
- Professional development
- Provided with a company notebook computer
- 6 months probation period
- Working Hour: 8:30 ~ 17:30 Mon ~ Fri (Not Work-From-Home, not Hybrid, not Flexi-Work.)
- Location: Bandar Utama, Petaling Jaya, Selangor
- Discretionary year-end bonus.