概要

• 給与

  3,000 MYR ~ 3,500 MYR

• 業界

  Medical & Healthcare

• 仕事内容

  【JOB SUMMARY】
  The Japanese-Speaking Receptionist cum Clinic Assistant is responsible for delivering efficient reception and administrative support while assisting with the day-to-day operations of the clinic.
  The position provides support to doctors and patients during consultations, assists with dispensing duties, and ensures that all tasks are carried out accurately and in accordance with the clinic's policies and procedures.
  
  【KEY RESPONSIBILITIES】
  1. Reception Duties
  • Answer phone calls and handle patient inquiries in a professional manner.
  • Register patients and manage appointment scheduling.
  • Prioritize patients based on urgency and clinic procedures.
  • Handle communication with patients via phone, email, and written messages.
  • Prepare invoices, billing, and handle payment collection (cash/card).
  • Maintain patient records, medical files, and documentation.
  • Assist in insurance claims, approvals, and related coordination.
  • Prepare reports including daily/monthly sales and attendance records.
  • Handle filing, scanning, faxing, mailing, and general clerical work.
  • Liaise with vendors, suppliers, insurance companies, and hospitals when required.
  
  2. Clinic Assistant
  • Check consultation and treatment rooms daily and replenish supplies accordingly.
  • Check patients’ temperature, height, and weight as required.
  • Check medicines and clinical supplies regularly, place orders when necessary, and assist with monthly stock counts.
  • Clean and sterilize surgical instruments in accordance with clinic policies.
  • Assist with diagnostic tests and other clinical procedures as required.
  • Check and record the vaccine refrigerator temperature daily.
  • Assist with emergency procedures and checking of emergency equipment when required.
  • Adhere to HIBARI CLINIC’s policies and procedures on infection control, patient confidentiality, and clinic operations.
  
  3. Dispenser Support
  • Assist with medication dispensing according to doctors’ prescriptions and clinic procedures.
  • Key in medications prescribed by doctors and ensure the correct patient, medication, dosage, route, timing, and quantity.
  • Prepare and pick the correct medication and quantity.
  • Mix ointments correctly according to doctors’ prescriptions.
  • Verify and double-check medications before dispensing.
  • Provide accurate and basic information to patients regarding medication usage and instructions, and consult the doctor when clarification is required.
  • Maintain accuracy, safety, and compliance with medication dispensing standards.