Fitness Club Operations StaffID:59770

4,000 MYR ~ 6,000 MYRコタ・ダマンサラ/プタリン・ジャヤ Kota Damansara/Petaling Jaya約5時間 前

概要

  • 給与

    4,000 MYR ~ 6,000 MYR

  • 業界

    Medical & Healthcare

  • 仕事内容

    1. Store & Business Operations
    - Customer Service: Providing high-quality support and handling inquiries from members at the store.
    - New Store Launch & Market Expansion: Leading the setup of new outlets and driving the execution of market entry/expansion plans.
    - Operational Framework Development: Designing and continuously improving the operational systems and frameworks specifically for unmanned stores.
    - KPI Management: Ensuring thorough management and analysis of key performance indicators, such as member count, sales revenue, and retention rates.
    - Facility & Quality Control: Overseeing overall facility maintenance (including store cleaning) and quality assurance, as well as managing local external vendors (HR, accounting, insurance providers, etc.).

    2. Marketing & Member Acquisition
    - Market Analysis: Conducting in-depth analysis of the local market trends and competitor landscapes.
    - Strategy Planning & Execution: Developing and implementing customer acquisition strategies across both digital and offline channels.

    3. HQ & Regional Collaboration
    - Reporting & Liaison: Facilitating regular reporting and information sharing with the Japan Headquarters and other regional branches (ASEAN) to ensure seamless collaboration.

    *Perform any other ad-hoc duties as required by the management.

求めている人材

  • 応募条件

    【Must】
    - Having at least 1 year of experience in both customer service and back-office operations within the retail or service industry (e.g., restaurants, fitness gyms, etc.).

  • 英語

    -

  • その他言語

    English

その他