概要

• 給与

  5,000 MYR ~ 6,500 MYR

• 業界

  Logistic, Manufacturing(Machinery), Trading Firm

• 仕事内容

  As a Product Specialist, you will play a pivotal role in driving the growth and adoption of our product offerings. Acting as a bridge between the company, the sales team, and our customers, you will ensure effective positioning, technical understanding, and market success of our products. This role requires a proactive and adaptable individual who can manage product portfolios across various categories and respond to changing market needs.
  
  Key Responsibilities
  1. Product Expertise and Development
  - Gain comprehensive knowledge of the assigned product portfolio, including specifications, applications, and competitive positioning.
  - Support the evaluation and onboarding of new products to expand the company’s offerings.
  - Develop product-related documentation, such as training materials, user guides, and technical specifications.
  
  2. Sales Support and Enablement
  - Train the sales team on product features, benefits, and competitive advantages.
  - Act as a technical advisor during client engagements, including product presentations and demonstrations.
  - Assist the sales team in identifying and resolving product-specific challenges.
  
  3. Market Insights and Strategy
  - Stay informed about market trends, customer preferences, and competitor activities.
  - Provide recommendations for product improvements, new product launches, or discontinuations based on market research.
  - Collaborate with marketing and sales teams to create effective go-to-market strategies.
  
  4. Client Engagement and Support
  - Work closely with customers to understand their needs and recommend the most suitable solutions.
  - Provide pre-sales and post-sales technical support, including product trials and troubleshooting.
  - Ensure customer satisfaction through timely follow-ups and issue resolution.
  
  5. Reporting and Analysis
  - Monitor product performance and provide regular reports on sales trends, customer feedback, and market dynamics.
  - Analyze data to identify growth opportunities and address challenges.