Food Delivery Customer supportID:48138

7,000 MYR ~ 8,000 MYRKota Damansara/Petaling Jaya3ヶ月以上前

概要

  • 給与

    7,000 MYR ~ 8,000 MYR

  • 業界

    Call Center

  • 仕事内容

    <Summary of Responsibilities>
    - Handling emails and chats to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
    - Demonstrates ownership of every customer interaction to achieve successful first time resolution on all contacts.
    - Works with multiple technology applications and features to resolve customer contacts.
    - Problem faced are related to Food delivery Services (Refund, Amend, Exchange, ID problem, system Issue and etc.)
    - To exceed customers expectation in terms of customer service & accurate information.
    - Work in a team to achieve the required KPI elements and SLA.

求めている人材

  • 応募条件

    Business level English and Business level Japanese (must have JLPT N1)
    Good in both time management & people development skills
    Able to work on weekends and rotational shift
    Each shift consists of 9.5 working hours and inclusive of 1 hour lunch for rest
    Willing to work in Shift rotates (24 hours)
    Able to work on weekends and public holidays

  • 英語

    -

  • その他言語

    English, Japanese

その他

  • 福利厚生

    work in Shift rotates (24 hours)
    Total Salary; RM7000-8000

  • 就業時間

    -

  • 休日

    -

  • 職種

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