101 Jobs found
Service Desk Expert (Network - Japanese Speaker, Permanent Position)ID:57010
7,450 MYR ~ 11,450 MYRBangsarJob Description
< Job Summary >We are seeking a skilled and dedicated Network Engineer to join our team. This role is crucial in ensuring the smooth and efficient operation of our store network infrastructure on a 24/7/365 basis.The successful candidate will be responsible for managing, monitoring, and troubleshooting network issues remotely.This position offers a hybrid work model, combining work from home and office flexibility. Excellent interpersonal skills and proficiency in Japanese are essential for effective communication with our Japanese counterparts. Training will be provided to upskill the successful candidate.< Key Responsibilities >• Network Monitoring and Management: Proactively monitor network performance, identify potential issues, and implement preventative measures to ensure high availability and minimal downtime. This includes utilizing network monitoring tools and dashboards.• Troubleshooting and Resolution: Diagnose and resolve network connectivity issues, hardware failures, and software problems remotely .This requires strong analytical and problem-solving skills.• Network Infrastructure Support: Maintain and support the existing network infrastructure, including routers, switches, firewalls, and other network devices. This involves configuration, maintenance, and upgrades.• Security: Contribute to maintaining the security of the network infrastructure by implementing and adhering to security best practices.• Documentation: Maintain accurate and up-to-date documentation of network configurations, processes, and troubleshooting steps.• Collaboration: Work effectively with other regional IT team members and stakeholders to resolve network issues and implement improvements. This includes strong communication with Japanese counterparts.• Project Participation: Assist in network-related projects, including upgrades, expansions, and implementations of new technologies.• Leverage Support : Might required to assist other other support team if needed• Ad hoc & Additional Assignments : Might be assigned additional supporting roles to assist management team.
Benefit
・Basic Salary = RM 6,000 ~ RM 10,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Service Desk Agent (SPIDM - Japanese Speaker, Renewable Contractual Position)ID:57007
7,450 MYR ~ 10,450 MYRBangsarJob Description
< Job Summary >We are seeking a highly organized and detail-oriented SPIDM Analyst to join our team. This role is critical in providing efficient and effective support for our SharePoint and Identity Management (IDM) systems.The successful candidate will manage user requests, level 1 problem solving and liaising with internal and external stakeholders, including Japanese-speaking customers and counterparts.This role requires excellent communication skills, proficiency in using various IT tools, and a strong understanding of incident management processes.< Key Responsibilities >• Request Fulfillment: Receive and process requests from the centralized service desk related to Office 365 accounts, licenses, SharePoint access, and other IDM-related services.• Account and License Management: Manage the creation, modification, and deletion of Office 365 accounts and licenses, ensuring compliance with company policies.• Service Health Monitoring: Monitor the health and performance of SharePoint and IDM systems using monitoring and detection tools; proactively identify and address potential issues.• Incident Management: Utilize incident management tools to track, manage, and resolve inquiries and incidents related to SharePoint and IDM. Maintain accurate records and update incident status regularly.• Escalation and Liaison: Escalate complex issues to the appropriate resolver groups and maintain effective communication with both internal teams and external customers throughout the resolution process.• Communication: Communicate effectively with stakeholders using various methods including bulletin board postings, emails, and phone calls. Provide clear and concise updates on incident status and service disruptions.• Documentation: Maintain accurate and up-to-date documentation of processes, procedures, and knowledge base articles.• Stakeholder Management: Build and maintain positive relationships with internal teams and external customers, particularly Japanese-speaking customers and counterparts.
Benefit
・Basic Salary = RM 6,000 ~ RM 9,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Service Desk Agent (Application Support Analyst L1 - JP Speaker, Renewable Contractual Position)ID:57005
7,450 MYR ~ 10,450 MYRBangsarJob Description
< Job Summary >We are seeking a highly skilled and detail-oriented ADP Analyst to join our team. This critical role focuses on managing and supporting sales data within our ADP system.The successful candidate will receive and resolve requests, perform troubleshooting within defined SLAs, manage sales data from multiple systems, and execute ad-hoc procedures for system maintenance.This position requires strong analytical skills, excellent problem-solving abilities, meticulous attention to detail, and the ability to communicate effectively with both internal and external stakeholders, including Japanese-speaking counterparts.The position operates on a 24/7/365 rotating shift schedule, requiring on-site work in a designated project room at our headquarters.< Key Responsibilities >• Request Fulfillment: Receive and respond to inquiries and requests from the centralized service desk via email and the incident management tool, providing timely and effective resolution within established service level agreements (SLAs).• Troubleshooting: Diagnose and resolve technical issues related to the ADP system and sales data processing, following established standard operating procedures (SOPs) and manuals.• System Maintenance: Perform ad-hoc procedures for system maintenance, including data cleanup, report generation, and other tasks as needed to maintain optimal system performance.• Reporting: Generate regular reports on system performance, data quality and other relevant metrics for stakeholders.• Communication: Communicate effectively with internal teams and external stakeholders, particularly Japanese-speaking counterparts, providing clear and concise updates on issue resolution and system status.• Collaboration: Work collaboratively with other regional members to resolve complex issues and improve overall system performance and data quality.
Benefit
・Basic Salary = RM 6,000 ~ RM 9,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Service Desk Agent (Application Support Analyst L2 - JP Speaker, Permanent Position)ID:57003
8,450 MYR ~ 10,450 MYRBangsarJob Description
< Job Summary >We are seeking a highly skilled and detail-oriented ADP Analyst to join our team. This critical role focuses on managing and supporting sales data within our ADP system.The successful candidate will receive and resolve requests, perform troubleshooting within defined SLAs, manage sales data from multiple systems, and execute ad-hoc procedures for system maintenance.This position requires strong analytical skills, excellent problem-solving abilities, meticulous attention to detail, and the ability to communicate effectively with both internal and external stakeholders, including Japanese-speaking counterparts.The position operates on a 24/7/365 rotating shift schedule, requiring on-site work in a designated project room at our headquarters.< Key Responsibilities >• Request Fulfillment: Receive and respond to inquiries and requests from the centralized service desk via email and the incident management tool, providing timely and effective resolution within established service level agreements (SLAs).• Troubleshooting: Diagnose and resolve technical issues related to the ADP system and sales data processing, following established standard operating procedures (SOPs) and manuals.• System Maintenance: Perform ad-hoc procedures for system maintenance, including data cleanup, report generation, and other tasks as needed to maintain optimal system performance.• Reporting: Generate regular reports on system performance, data quality and other relevant metrics for stakeholders.• Communication: Communicate effectively with internal teams and external stakeholders, particularly Japanese-speaking counterparts, providing clear and concise updates on issue resolution and system status.• Collaboration: Work collaboratively with other regional members to resolve complex issues and improve overall system performance and data quality.
Benefit
・Basic Salary = RM 7,000 ~ RM 9,000
・Language Allowance = RM 1,200 (inclusive in total salary)
・Shift allowance = RM 250Technical Administrative Officer (Local Japanese Speaker)ID:56977
3,500 MYR ~ 6,000 MYRPeraiJob Description
- Responsible in ensure regulatory and legal compliance related to technical issue- Coordinate the implementation of Global Chemical Information Management System (GCIP)- Raw material database - study and update various country regulatory compliance - Ensure/ maintain raw material‘s Safety Data Sheet (SDS) update accordingly- Ensure and perform yearly products analysis compliance are carried out smoothly and meet regulatory- Arrange, responsible and monitoring the progress of technical study- Ensure all technical related activities comply to company management system - To ensure all the supportive management systems are maintained and performed accordingly - Manage and responsible on Office administration / general control- Coordinate with lab and workshop PIC on PR administrative control - Liaise with service provider / contractor for calibration / preventive service/ repair on laboratory equipments'/ workshop facilities - Able to work effectively in a team and response cooperatively to the requirements of other team members- Maintain a systematic filing system to ensure efficient document handling for easy reference, retrieval, and the secure storage of critical documents - Manage special assignments, ad hoc tasks, and other duties as required
Benefit
- Business Trip Allowances RM230 per day (Asia Pacific Region)
- Dental & Optical Allowances RM200 per year
- Performance Bonus (around 1.5 years)
- AL Min : 12 days, Max: 20 days
- Public Holiday: 19 days (max)
- Annual medical checkup
- MSIG Insurance (PA, hospitalization, surgical) covering immediate family
- EPF Contribution : + 2%/3%/5% (after serving for more than 3 years)
- Housing loan interest subsidy (for managerial level only) - up to 4.1%, cap at 300k【Japanese Speakers】Account ManagerID:56971
7,000 MYR ~ 10,000 MYRBangsarJob Description
Coordinate monthly financial closing - Check and review the profit & loss and balance sheet - Prepare & analyze monthly management reports and give comments & explanation on the increase. - Prepare monthly management Reports to regional office - Coordinate the monthly inventory taking and preparation schedule - Prepared deferred tax calculation and tax provision - Prepare and propose monthly cash flow forecast to decide the bank borrowing based on cash requirements - Prepare Budget - Other internal management report : - Update the actual and forecast in Budget report - Bank online payment transaction approval - Calculation of monthly currency exchange rate and email out to concern person - Check the latest assets value to determine the sum issued coverage amounts - Prepare and share to user on production expenses budget vs actual monthly - Report to Managing Director - Coordinate for Actuarial Report
Benefit
<Allowance>
- EPF
- SOCSO
- Medical Expenses (maximum RM50 per claim per month)
- AL
(a) 10 days - < 2 years of completed service
(b) 14 days - 2 - 5 years of completed service
(c) 18 days - > 5 years of completed serviceSales Executive (Japanese Speaker)ID:56956
5,000 MYR ~ 8,000 MYRSelayang BaruJob Description
【Job Responsibilities】· Build and maintain good relationships with potential and existing customers and provide excellent customer service.· Resolving complaints and understanding customers’ needs.· Processing and follow-up customers’ orders.· Handling outdoor sales (mainly in KL and Selangor, sometimes need to handle Penang, Johor and Melaka market)· Ad-hoc task-any other duties assigned from time to time.
Benefit
Annual Leave
Medical Leave
Travel Allowance
Handphone Allowance
Medical Insurance
Bonus
Company Trip
Parking & Toll
Commission (Quarterly and Monthly)【Japanese Speaker】Global Support Center for the IT IndustryID:56921
6,000 MYR ~ 6,000 MYRKota Damansara/Petaling JayaJob Description
【Job summary】Our company has offices in 14 cities across 10 countries, including Japan, and collaborates with various departments to support our customers.Our main tasks include handling inquiries, troubleshooting, maintenance, operations support, configuration management, and monthly reporting.We respond to customer calls, chats, and emails, record interactions in the system, and work with relevant departments to resolve issues efficiently.【Details】■Responding to customers - Inquiries about customer operational components - Inquiries about service specifications and usage - Inquiries about problems and failures *We will respond to the above by phone, e-mail, and chat (WhatsApp).■Responding to the incidentYou will need to escalate to the group company's internal or vendor depending on the cases.*In most cases, the response is in Japanese if you need to communicate within the group company, but in many cases, it is basically in English if you need to communicate with a vendor.【Benefit Points】- The company offers a good balance between work and private life because of three working days and three rest days.- It is a challenging environment because you can become a leader in the future depending on your performance.- The workplace is close to a station and a shopping mall, which is very convenient.
Benefit
■Salary: RM6,000 (RM6,000 including night shift allowance and public holiday allowance)
■Probational Period: 3-6 months
■Employment: Permanent
■AL
■MC
*After the trial period, 12 days AL/first year and 14 days MC
■Medical expense assistance: Company will support up to RM100/month
■Working place：Petaling Jaya
■Working hours：24 hours a day, 365 days a year shift system (3 shifts of 3 workdays and 3 days off for 3-4 days a week, and the shifts are replaced every month)
Example: (1) 9:00 - 21:00, (2) 21:00 - 9:00 with a break of 1 hour x 2Sales Executive (Fresh graduates are welcomed)ID:56449
3,000 MYR ~ 5,000 MYRShah AlamJob Description
Main Role : Maintain a good relationship with existing clients and gradually looking for a new clients. Mainly following up existing clients.Job scope:- Maintain good relationships with existing customers and expand sales of the products- Clients visit for following up (Clients industries: Manufacturing of automotive, electrical, electronic, mechanical, construction and others)- Understands the clients' needs and propose total services from picking up suitable materials to high-quality heat treatment processing- Liaise with suppliers for placing orders and order status report- Handle delivery, order and invoicing matters- Liaise with production teamLocal clients: Japanese clients = 9 : 1Sales main area : Selangor / KL / Melaka
Benefit
Basic : RM 3,000 - RM 4,000
- Transportation (Petrol) allowance
- claimable to the company for client visit
- Bonus: Subject to the company performance
- Annual Increment
- Medical allowance
- AL 12 days / MC : 14 days【Japanese Speaker】Japanese TranslatorID:56861
6,000 MYR ~ 10,000 MYRBukit Bintang/KLCCJob Description
-To listen, understand and translate spoken conversation or written information from Japanese to English/Bahasa Malaysia/Mandarin and vise-versa.-To act as the translator/interpreter in sales, marketing and other business activities that involve usage of Japanese language.-Responsible for documentation of conversations and discussions with clients when necessary.-Assist in maintaining/building a good relationship with potential/existing clients.-To act as a general assistant to Japanese expatriates in their daily business operations/activities.-To assist in preparing & translating reports, memos & letters as required.-To performs miscellaneous job-related duties as assigned.
Benefit
- EPF(11%), SOCSO provided
- Transportation Allowance(Maximum RM200)
LRT/MRT = public total fare
Motorcycle = RM0.45/km
Car = RM0.70/km
AL:
14 days (0 to 1 year),
16 days (1 to 4 year)
18 days (After 4 year)
MC:
14 days (0 to 2 year)
16 days (3 to 4 year)
18 days (After 4 years)
Medical Claims: RM1,000 per year
Insurance :
AXA Affin (Group Hospitalization & Personal Accident)