84 Jobs found
Customer Service Representative【Travel Site / Japanese Speaker Position】ID:49173
6,500 MYR ~ 9,620 MYRBukit Bintang/KLCCJob Description
Customer Service Representatives are also responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: • Handle pre and post reservation inquiries by phone, e-mail and fax;• Handle customer requests by phone and e-mail;• Modify, change and/or cancel existing reservations;• Make outbound calls to hotels/guests to arrangement special requests;• Act as liaison between guest and hotel to resolve complaints;• Manage relationships with hotels by providing high levels of customer service and account management support.
Benefit
Basic = RM 5,000 ~ RM 7,000
Language Allowance = RM 1,500
Monthly Performance Bonus (Max up to 16% of monthly basic salary) = RM 1,120 (subject to individual and company performance)
--> TOTAL SALARY (MAX) = RM 9,120
<Other Benefits>
• Flex benefit – RM3,000 per annum (Pro-rated for new hire) – Medical, dental, optical, mobile fee, flight ticket, IT gadgets
• Annual leave – 15 days per year (Pro-rated for new hire)
• Sick leave – 15 days per year
• Birthday leave – 1 day (To utilize during birthday month only)
• Parental/Child care leave – 3 days per year (Applicable for confirmed employee only)
• 3 types of insurance – Group Hospitalization and Surgical (Covered for employee & dependant – inclusive coverage for Covid-19); Personal Accident Insurance; Term Life Insurance
• 1-way flight ticket from home country to Malaysia (Purchase by Company)
• 7 days 6 nights temporary accommodation in Malaysia (Book by Company)《駅ちか / お洒落なオフィス / グローバル旅行サービス》外資BPO企業のカスタマーサポートID:48192
8,500 MYR ~ 9,620 MYRBukit Bintang/KLCCJob Description
【会社概要】当社はドイツ系外資BPO企業とモロッコ系企業のジョイントベンチャーの子会社として、2019年1月よりスタートした外資系企業となります。主にアウトソーシングサービスを提供しており、世界28か国に拠点を置いています。 全世界では48000名の社員がおり、うちマレーシアには200名前後のメンバーが所属しています。 KLにあるオフィスは社員が楽しく働ける環境を整えており、 おしゃれなプレイルームやカフェスペースだけでなく、会議室も世界をテーマにしたデザインになっ ています。 社員を大切にする文化も強く、年に一回の社員旅行や、社員やその家族を集めたパーティ等も頻繁に 行われています。 今回は某有名オンラインツアリズムのカスタマーサポートの日本人チームのメンバーを募集することになりました。入社後はオンライン研修の制度が整っているので、初めて業務を行う方も安心です。一緒に日本人チームを大きくしていただける方の応募を、お待ちしております!具体的なお仕事内容・・・電話・メール等を使用した予約サポートその他、上記に付随する業務今後のキャリア・・・・チームリーダーとしてチームメンバーをマネジメントする・クオリティアナリストとしてローカル日本語人材や新しいスタッフの品質管理・管理部門で経営や採用に携わる★魅力★・綺麗でおしゃれなオフィス!・高給!!・駅ちか、ツインタワーエリアから徒歩圏内の好立地!・英語を活かせる・高められる環境・キャリアパス豊富~豊富な研修制度~ ▼座学・実務研修(約1か月間) ▼専属のコーチやトレーナー、気さくな上司と先輩がしっかりサポートしますので、未経験でも安心してお仕事ができます。 ▼同期入社の仲間と一緒にグループで研修を行いお互いにフォローし合いながら基礎から着実に身に着けられます。
Benefit
【主な待遇】
■雇用形態:正社員(VISAにもとづく)
■就業時間:シフト制(7:00-22:30の間で9時間制 ※休憩時間含む)
■休日:週休2日
■給与:RM8,500 [基本給 RM7,000 + 言語手当 RM1,500]
■インセンティブ: 基本給の最大16%
■VISAサポートあり
【その他】
• 有給:15日
• 病欠休暇:15日
• バースデー休暇:1日
• 育児休暇:年3日
• 医療保険
• 片道航空券(会社負担)
• 現地当社日から1週間分のホテル滞在費
※フレックスベネフィット
年間で使った個人生活費用、最大RM 3,000分の請求ができます。
対象:以下のような個人の生活費用
・医療全般(保険は別でついています)
・スマホやPCのデバイス機器
・日本への一時帰国時のチケット代
・ホテル滞在費ACCOUNTS RECEIVABLE COORDINATORID:55434
3,000 MYR ~ 4,000 MYRBangsarJob Description
- Ensures timely and accurate recording of receipts and matching of invoices with AR ledger.- Monitor and follow up on collections, liaise with customers on outstanding debts via email and phone call.- Reconcile customers’ outstanding payments, resolve payment discrepancies and billing disputes.- Prepare weekly aging receivable report &amp; open payment item report.- Ensure adherence to company credit and collection standards and policies.- Assist in year-end audits for credit control and accounts receivables functions if required
Benefit
Basic salary : RM 3,000 - RM 4,000
• Annual Leave 16 days
• Variable Bonus
• Medical/Dental/Specialist claims
• Personal Accident & H&S Insurance
• Daily Transport Allowance (reimbursement based on no. of working days)【URGENT】Oversea Sales ExecutiveID:55436
4,630 MYR ~ 6,130 MYRShah AlamJob Description
• Managing new and existing accounts.• Actively seek out new sales opportunities through cold calling, networking, and socialmedia• Set up regular meetings with clients and listen to their needs.• Negotiate/close deals and handle complaints or objections.• Prepares reports by collecting, analysing, and summarizing information.• Gather feedback from customers or prospects and share with internal teams.• Travel overseas especially India and China to build relationships with customers,market survey etc.• Participate on behalf of the company in exhibitions or conferences.- it required business trip, mainly to oversee India market. (1-2 time a month, 3-5 days a trip)
Benefit
- Basic RM4000 - RM5500 + Fixed allowance
There are no incentive & commission.
• Fix Allowance
- Transport/RM80,
- Housing/RM150,
-Responsibility/RM400
-Other
Travel allowance, Perfect attendance, overtime claim
AL: min 14days
ML: follow the law
No sales commission. we only pay salary, allowance, overtime and Annual Bonus. Beside that company pay overseas travelling allowance based on number of day travel. During overseas trip no overtime paid.Data Center Operation Technician (NOC)ID:55420
3,000 MYR ~ 4,000 MYRPutrajaya/CyberjayaJob Description
As a Data Centre Operation Technician, you are the first line of defense against all operational threats of our data centres. You form the backbone of our operations team to ensure that our facilities are operational 24/7.At the frontline, our shift team is tasked with managing and operating all mission critical systems in our data centres. To achieve maximum uptime of our equipment, inspect and maintain them with utmost care. We are also the first responders to any incident that may put the performance of our facilities at risk.Responsibilities• Daily monitoring of Environment Monitoring System including but not limited to: chiller cooling system, water pumps, cooling towers, AHU units, CRAH units, FCU units, water leak detection, fire alarm systems, VESDA, smoke detector (raised floor/ceiling) HV/LV switch rooms, Transformers, UPS system, Generators, Power Distribution Units, etc.• Ensure Data Hall collocation temperature and humidity are within range.• Response and attend to equipment alarm on site.• Troubleshoot abnormal incident / fault based on SOP&EOP.• Escalated/update accordingly any severity event occurred according to the process and procedures.• Escorting and overseeing vendor to ensure data center activities and service are carry out properly and compliance with all safety procedures as well as utilization of protective equipment. Ensuring all work rendered are in adherence to Company policies and contract agreement.• Monthly/Weekly Electrical and Mechanical system consumption report data trending logging and ensuring timely submission of relevant reports on agreed timing such as monthly basis as required under the requirement of our MSA with customer.• Assist in maintaining up to date drawings, asset and inventory management.• Monitor incoming tickets for processing and provide support to clients/users from the ticketing portal or via email and respond based on SLA.• Conduct daily task as per assigned including but not limited to server tape insertion, remote hand support, etc• Involve in DC related audit process.
Benefit
- On Target Bonus - 20%
- Performance Bonus
- Medical benefits (inpatient & outpatient) cover staff & immediate family
- Group Term Life Insurance
- Wellness Benefits (sports membership/gym membership)
- Dental Claim
- Health Screening
- AL: 15 days, MC: 14 daysMechanical EngineerID:55417
3,000 MYR ~ 4,000 MYRBukit Bintang/KLCCJob Description
- Carry out production, service, repair, installation, inspection of customer’s supplied product & equipment- Liaise with customer or contractor on the installation requirements - Inform Superior of additional requirements from customers.- Carry out receipt and inspection of customer supplied products and equipment- Ensure tasks are assigned met the acceptance criteria as per technical manual and customers’ requirements.- Assist in preparing the design, drawing and documentation for customer’s technical requirement- Responsible for equipment ownership while in handling and usage of inspection, measuring and test equipment- Commissioning of equipment after installations.- Identify and record quality issues related to products and services.- Prepare service report after completed the assigned task- Work closely with contractor & sub-contractor as and when required by the customer project- To perform other ad-hoc task as and when required by the Service Manager
Benefit
- Bonus : (depending on your performance)
Traveling claim available
- Medical fee claimable
- AL: 12 days if employed for less than two 2years
- MC: 14 days if employed for less than two 2years
- Over time allowanceAdmin ClerkID:55356
2,000 MYR ~ 2,500 MYRSeputehJob Description
• Handling of office emails.• Typing of letters and quotations (as and when required).• Filing of documents• Monitoring of office stationeries and other general supplies.• Book travel arrangements (as and when required).• Handling incoming phone calls or outgoing calls (as and when required).• Other general administrative duties.
Benefit
5 working days, transport allowance, bonus, medical and insurance coverage
【JP Speaker】IT support positionID:55414
7,500 MYR ~ 7,500 MYRKL SentralJob Description
Main role- Respond sincerely from the end user's perspective to various inquiries from end users.- Accurately and promptly resolve inquiries from end users.- Manage inquiries and service requests and devise solutions for them.- Centrally manage the entire flow from the opening to the closing of each ticket.- Maintain and monitor the quality of service based on indicators such as response to inquiries, efficiency, and customer satisfaction, and rectify as necessary.
Benefit
Salary Package : RM 7,500
<Leaves>
Annual Leave
Medical Leave
Hospitalization Leave
Marriage LeaveSales Assistant (Fresh Graduates are welcomed) /PenangID:55400
3,400 MYR ~ 4,500 MYRBayan LepasJob Description
【Job summary】 supporting in sales operation including Stock, Sales, Logistics (Shipment monitoring, Inventory control)【Details】-To liaise with customer and suppliers for orders, price, and product availability *Most of all supplier company are Japanese company.-To follow up closely on the potential customer -To identify and resolve business problem through reporting to sales team.-Liaise with supplier companies to ensure timely payment and deliveries to be arranged.
Benefit
+Fresh grads RM3400
Experienced candidate RM3800-4500
-Compensation Language allowance(Japanese)
N1=400 per month
N2=200 per month
-EPF,SOCSO,EIS
-AL 12 days-20days
-ML 14 days-22days
-Bonus: avg. 1months/per year (2022)
-Transport allowance
- Medical Insurance (up toRM1000/per year)Business Operations AdministratorID:55377
3,000 MYR ~ 6,000 MYRKota Damansara/Petaling JayaJob Description
Job Description:Provides programs, business practices, processes to improve operational efficiency, consistency. Drives policies and procedures that monitor and support the organization’s operational and financial business objectives. Provides analysis reports and advice to management in the areas of operations, resource management, finance, revenue accounting, pricing, and/or contracts. Develops and monitor metrics to measure other key performance indicators and group performance.May have project lead role in implementing new application system or enhancement of the current System.Roles and Responsibilities:• Drive strategic operational programs/initiatives across departments at the direction of the Management Leader such as ISO9001, ISO45001.• Be responsible for program quality, adoption, compliance throughout the process.• Report overall program status to management on regular and ad-hoc basis.• Understand users' business needs, set up, configure, and maintain the business applications to meet operational requirements.• Evaluate and drive improvements to the business processes using systems as the enabler.• Conduct end-user training when necessary.• Evaluate and advise on ways to improve data quality and ensure data integrity and consistency across functional teams.• Interact with cross-functional teams to implement process improvements, create new processes/solutions, and resolve complex data problems.• Work with other Departments to generate reports from a variety of sources, including Field Service management system.• Drive and coordinate the metrics for a Monthly Business Review.• Put in place the governance and operational working practices of the program.
Benefit
-Bonus based on KPI performance
-Medical/Outpatient RM600 per annual
-Dentist and optical
-Insurance coverage
-If outstation (Pay and Claim)
-AL:12 days ; MC: 14 days