14 Jobs found
Customer Service ExecutiveID:54839
3,500 MYR ~ 5,000 MYRNibong TebalJob Description
1. Responding to customer inquiries: Customer Support and Service representatives are responsible for handling customer inquiries, complaints, and issues via phone, email, chat, or other communication channels.2. Providing product or service information: They provide customers with accurate and detailed information about the products or services offered by the organization.3. Resolving customer issues: They work to resolve customer issues and complaints in a timely and efficient manner, providing solutions to problems and answering questions.4. Escalating complex issues: If a customer issue cannot be resolved by the representative, they escalate the issue to a higher level of support or management.5. Maintaining customer records: They maintain accurate and up-to-date records of customer interactions and transactions, including customer feedback and complaints.6. Identifying opportunities for improvement: They analyze customer feedback and identify opportunities for improvement in products or services, as well as in customer support and service processes.7. Collaborating with other departments: They work closely with other departments, such as sales, marketing, and product development, to ensure that customer needs are met and issues are resolved.
Benefit
- Annual Leave 8 days
- Medical Leave 14 days
- Meal Allowance
- KPI Allowance
- Year End Bonus
- Salary IncrementProduction Control Officer (Japanese Speaker)ID:55268
3,200 MYR ~ 4,200 MYRShah AlamJob Description
【Job Responsibilities】• To coordinate work within the department to ensure smooth flow of manufacturing processes. • Coordinate and complete shipping information/schedules to ensure 100% on time delivery of customer orders. • Analyze sales order releases interface with manufacturing personnel, purchasing personnel, the backlog status, capacity planning, production planning and etc. • Manufacturing operation system master maintenance and update. • To ensure up to date and accurate information of production data and statistical or closing reports. • Preserve the standard, movement of stock and activity in the warehouse. • Overall product costing and parts sale quotation related matters. • Participation in any innovative improvement, ISO 9001, ISO14001, EICC related matters. • To perform any other related job duties as and when will be assigned.
Benefit
- Annual Leave
- Medical Leave
- Transport Allowance
- Free Car Parking
- Company Uniform Provided
- Daily Meal Subsidy (Company Cafeteria)
- Outpatient Medical Claim
- Dental Care Claim
- Optical/Eye Care Claim
- Hospitalization & Surgery Insurance Coverage
- Company Events (Dinner, Outings etc)
- EPF & SOCSO
- Company Bonus (Subject to performance)Logistics ExecutiveID:54598
3,500 MYR ~ 4,500 MYRBandar Sunway/PuchongJob Description
Job Scope- Responsible for the planning, organizing, and managing the logistics operations. - Work with internal and external teams to ensure accurate shipping & delivery schedule. - Manage the logistics operations and coordinate transportation activities. - Monitor the movement of goods and ensure they are delivered on time. - Monitor and manage inventory levels in the warehouse. - To assist Accounts Manager in daily operations & administration work
Benefit
* to be share if shortlisted
Executive Parts (Sales & Logistic) - Melaka ID:53600
4,000 MYR ~ 5,000 MYRMalaccaJob Description
Job Summary• Responsible to ensure the Parts department daily activities and operation run smoothly within the deadline and procedure.Key Responsibilities• To support in overall sales operation including commercial, logistics and JIT operation. (Shipment monitoring, Inventory control and Delivery monitoring).• To liaise with exporters for orders, price negotiation and product availability.• Strong experience & sensitivity in cost management (inclusive but not limited to quotation, cost & profit analysis).• To follow up closely on the potential new business opportunities and existing business.• To identify and resolve business problem through discussion and negotiation with the supplier and customers.• To ensure all sales and customer documentation including all mandated report is up to date, available and presented on time.• To responsible for the sales collection and adhere to credit control.• To ensure effective and clear communication within the sales team, customer, supplier and others department across the organization.• To execute any additional duties as assigned by Management from time to time.
Benefit
• EPF Employer Contribution :15%
• Company trip
• Medical and dental benefit
• Group H&S and PA
• Company dinner
• Minimal 2 months performance bonus
• Oversea training opportunity