527 Jobs found
【在宅勤務/日系大手通信グループで安定した顧客基盤】ITテクニカルヘルプデスク担当 - Shared HelpdeskID:57556
6,500 MYR ~ 7,500 MYRPutrajaya/CyberjayaJob Description
当社はグローバルネットワークサービス、インターネット接続サービス、データセンター、システムインテグレーション事業を行う大手日系通信グループのカスタマーサポートセンターならびにITマネージドサービスセンターとして、ITインフラのモニタリングやテクニカルサポートなどを担っており、この度、さらなる事業拡大のためのITテクニカルヘルプデスク担当としての下記業務に従事いただける方を増員募集いたします。＜業務内容＞- 顧客からのニーズやリクエストに対して、電話・メール・チャットにて応答。- 文書化された手順ならびに活用可能なツールに基づいて、パソコン・アプリケーション・その他の製品・周辺機器の操作または保守に関する技術的なサポートを提供。- 関連する FAQやツールを使用して適切なトラブルシューティングを実施。欠陥を特定し、必要に応じてガイドラインに従いながら現場のエンジニア派遣をサポート。- 合意された顧客とのサービスレベル合意書(SLA)を担保。- 顧客と設定した期待値に対して完璧な満足度で問題解決するために、より高いレベルに対応(必要に応じた問題のエスカレーション)。- 顧客のために、全ての通話をヘルプデスク データベース・CRM・発券システムに適切かつ正確に記録し管理。
Benefit
・月給：RM 6,500~ 7,500 (※住宅手当 ：RM1,200、交通費 ：RM300含む）
・基本的に在宅勤務(マレーシアに在住することが必須)
※技術的な問題があった際に、出社頂くこともありますので、クアラルンプール、セランゴールなどの出社可能なエリアに在住が必要です。
・試用期間：6ヵ月
・就業時間：24時間シフト／12時間拘束あるいは８時間拘束(通常12時間拘束 午前7時-午後7時 / 午後7時-午前7時)
・就業日数：週3-4日（シフトのローテーションによる）
※7:00~19:00もしくは19:00～7:00のいずれかによるシフト制
・有給休暇：15日
・シフト手当：RM200/月
・スタンバイ手当: RM175/日 (必要に応じて)
・残業手当
・年間ボーナス：基本給*12か月*10% （業績に応じる）
《その他福利厚生》
・医療保険加入
・各種手当（健康診断費用、歯科費用[年間RM750まで]、その他ウェルネス[年間RM550まで]
・マレーシアまでの片道航空券
・入国後10日間の宿泊施設提供Product Specialist/Senior Product Specialist (Specialty Care) (Klang Valley) (Entitle for Incentive)ID:57562
5,150 MYR ~ 6,150 MYRUSJ/Subang Jaya, Shah Alam, Other Selangor District, Other KL DistrictJob Description
Job Description:As we continue to grow, we are seeking a dynamic and motivated Product Specialist to join our expanding pharmaceutical sales team. The successful candidate will play a critical role in promoting our specialized pharmaceutical products, focusing on therapies in cardiology, endocrinology, and nephrology.This position involves building and maintaining strong relationships with healthcare professionals to achieve business objectives while upholding our Ethics and Values. The role also requires managing customer engagements, delivering scientific product information, driving commercial sales, and maintaining accurate documentation of all sales activities within the assigned territory.Primary Function:• Take personal sales responsibility for a specifically defined territory, targeting cardiologists, nephrologists, endocrinologists, and potentially oncologists and neurologists, with a focus on hospital accounts.• Ensure the achievement of, or exceed, sales targets within the specified period.• Perform market analysis, evaluate competitor activities, and provide regular feedback and updates to management on a monthly basis.• Strategize and align business plans while planning and executing sales and marketing activities within the defined territory.• Ensure that adverse event (AE) reports from the market are appropriately documented and communicated to the designated pharmacovigilance (PV) manager in a timely manner.Key Duties/ Responsibilities & Accountabilities:• Achieve and exceed sales targets for the allocated territory/product by developing new business with existing and potential clients. Aggressively build product market share within respective sales territories.• Apply appropriate selling and negotiation skills to enhance performance and capitalize on sales opportunities to drive overall business growth.• Actively monitor market trends through personal contact with customers and by attending industry association meetings and seminars. Identify and target key physicians and allied healthcare professionals, securing agreements and maintaining strong relationships.• In consultation with your manager, plan field activities based on customer segmentation and targeting principles to maximize results.• Analyse territory and customer data, including doctor call reports, and track territory expenses regularly. Develop and maintain personal relationships with key opinion leaders through regular field visits and keep an updated database of key prescribers.• Report on sales, activities, and territory performance as required by the company.• Initiate regular discussions with your superior regarding personal goals, performance reviews, and appraisals on a semi-annual basis.• Adhere to the Code of Conduct and High-Performance Culture guidelines.• Ensure all marketing and business practices comply with the PHARMA codes of conduct (whichever is stricter).
Benefit
- Basic: RM4,000-RM6,000
- Car allowance RM1,150/month
- Mileage claim, toll & parking by receipt claim
- Quarterly Sales Incentive
- Annual Leave: 14 days /year (First year)
- Medical Claim: 14 days /year
- Increment: once a year (According to individual performance)
- Medical, dental and hospitalization benefitFranchise Recruit Senior Exec / Asst. ManagerID:57557
3,500 MYR ~ 5,500 MYRBukit Bintang/KLCCJob Description
1. Acquire new contracts- Plan & implement strategies to generate leads for the development of franchise business.- Ensure leads are regularly generated and follow up promptly and effectively.- Conduct interview and business orientation with potential candidates and follow up till franchise business contract is signed.- Conduct and follow up with candidate on the location survey till the grand opening of the centers.2. Franchise opportunity marketing- Plan & implement marketing plans and activities to promote & strengthen awareness of franchise business opportunity.- Liaise with HQ office in Korea to promote the franchise business.3. New center supporting- Support and advice on new centers renovation, training and center grand opening matters.- Oversee and support the new franchisee on center operation and marketing activities.- Build positive rapport with new franchisees.4. Other related tasks assigned- Liaise with franchise and trade bodies such as PNS, MFA and other related bodies when need arises.- Involve in liaising with the company’s legal advisor on legal aspects of the franchise contract when need arises.
Benefit
Fixed Transport Allowances RM200
Parking Allowances RM200 (claimable with receipt (staff to submit claim form ~ monthly))
Increment rate 5% to 9%
Performance bonus between 50% to 200% (depend on staff KPI result).
Marriage allowance
Business trip allowance
Birthday allowance Yes, plus half-day leave
Festive allowance Yes, plus half-day leave
Condolence allowance: death of immediate family
Birth allowance: up to the 5th child
Compassionate leave: 5 days in a year
Marriage leave: 5 days paid leaveCustomer Service Executive ID:57560
2,500 MYR ~ 3,750 MYRSepangJob Description
Responsibilities:* Coordinate with destination and customer for shipping instruction* Booking of flights with procurement team.* Arrange shipments collection with customers and Traffic Team* Basic knowledge on cargo commodity as per lATA rules and regulation* Track and monitor shipments status and inform customer accordingly* Maintain good relationships with both internal and external stakeholders* Handle all customers' enquiries timely and effectively* Work closely with internal operations to meet customers requirements* Ensure compliance with customers Standard Operating Procedures* Ensure all data are updated correctly in system* Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements* Monitors progress to achieve month end targets* Work with billing team to close off jobs and issue invoice
Benefit
- MC - 14 days
- AL - 14 days
- Medical Claim
( Below AM - RM200 per month, RM2400 per year, for AM & Above - unlimited)
- Travel Claims (based on receipt)
- Performance BonusCustomer Service ExecutiveID:57559
3,500 MYR ~ 6,000 MYRNibong TebalJob Description
1. Responding to customer inquiries: Customer Support and Service representatives are responsible for handling customer inquiries, complaints, and issues via phone, email, chat, or other communication channels.2. Providing product or service information: They provide customers with accurate and detailed information about the products or services offered by the organization.3. Resolving customer issues: They work to resolve customer issues and complaints in a timely and efficient manner, providing solutions to problems and answering questions.4. Escalating complex issues: If a customer issue cannot be resolved by the representative, they escalate the issue to a higher level of support or management.5. Maintaining customer records: They maintain accurate and up-to-date records of customer interactions and transactions, including customer feedback and complaints.6. Identifying opportunities for improvement: They analyze customer feedback and identify opportunities for improvement in products or services, as well as in customer support and service processes.7. Collaborating with other departments: They work closely with other departments, such as sales, marketing, and product development, to ensure that customer needs are met and issues are resolved.
Benefit
- Annual Leave 8 days
- Medical Leave 14 days
- Meal Allowance
- Yearly Bonus
- Salary Increment
- Medical Benefit and Insurance
- Maternity and Paternity LeaveSales EngineerID:57558
4,000 MYR ~ 8,000 MYRNibong TebalJob Description
1. Responding to customer inquiries: Customer Support and Service representatives are responsible for handling customer inquiries, complaints, and issues via phone, email, chat, or other communication channels.2. Providing product or service information: They provide customers with accurate and detailed information about the products or services offered by the organization.3. Resolving customer issues: They work to resolve customer issues and complaints in a timely and efficient manner, providing solutions to problems and answering questions.4. Escalating complex issues: If a customer issue cannot be resolved by the representative, they escalate the issue to a higher level of support or management.5. Maintaining customer records: They maintain accurate and up-to-date records of customer interactions and transactions, including customer feedback and complaints.6. Identifying opportunities for improvement: They analyze customer feedback and identify opportunities for improvement in products or services, as well as in customer support and service processes.7. Collaborating with other departments: They work closely with other departments, such as sales, marketing, and product development, to ensure that customer needs are met and issues are resolved.
Benefit
- Annual Leave 8 days
- Medical Leave 14 days
- Meal Allowance
- Yearly Bonus
- Salary Increment
- Medical Benefit and Insurance
- Maternity and Paternity LeaveFinance ManagerID:57552
8,000 MYR ~ 10,000 MYRKlang, Port KlangJob Description
Job Purpose: - To oversees the full spectrum of financial management, including strategic planning, accounting, tax compliance, and statutory reporting. - To ensures the company's financial stability, regulatory adherence and operational efficiency while providing key insights to support business growth and long-term success.Authority: - Develop and implement financial policies, approve budgets and expenditures within predefined limits, and provide financial recommendations that influence key business decisions.Key Responsibilities:- Work closely and support the Head of Finance on all business and strategic decision-making with full spectrum accounting, finance, tax planning and statutory reporting.- Oversee all aspects of the accounting cycle, including accounts payable, accounts receivable and general ledger.- Monthly review analysis of financial statements & presentation of results to key management.- Develop and manage the monthly forecast and annual budget.- Implement and maintain robust internal controls to safeguard company assets.- Effective cash flow planning & management.- Supervise, mentor, and develop the finance and accounting team.- Liaison with banks, company secretary, external auditors, Inland Revenue Board and government organizations to ensure fulfillment of all compliances.
Benefit
- Annual Leave
- Medical Leave
- Performance Bonus
- Travelling Allowance (claimable basis)
- Medical inpatient and outpatient
- Medical coverage (spouse and children)
- Insurance GTL & GPAMaintenance EngineerID:57550
2,900 MYR ~ 5,500 MYRSebarang JayaJob Description
Job Descriptions:• To create, keep update and control documents and presentation materials regarding maintenance and engineering activities and future project proposals.• Responsible for short term and long term of maintenance & engineering planning & scheduling to expand machine lifetime, efficiency and durability as well as safety.• To provide root cause analysis for any facilities & equipment breakdown and provide a permanent countermeasure and action plan to prevent reoccurrence.• Respond to quality and production issue highlighted by any related sections and proactively react by providing ideas and action plan to resolve the highlighted issues.• Budget expenditure monitoring and control through planning future activities to be included in financial budget to avoid unplanned expenses.• To plan, coordinate and control construction work according to specification and schedule.• To design machine, jig, tools and parts including layout for new facilities and equipment.• Trouble shooting any process trouble related to production machines and provide ideas to shorten repair time in the future.• Carry out maintenance activity such as inspection, cleaning, servicing, preventive part replacement, adjustment, oiling etc according to planned schedule.• To come out with ideas and implementation of improvements activities such as in Kaizen or ICC.• To establish spare part inventory control system and control parts in/ out activities.• Proactive in cost reduction activities (CRA) by proposing activities with cost saving effect.• Involved in new product introduction.• Complies company safety, health and environmental policy.• Complies with company quality standards, rules and regulations.
Benefit
OT allowance
Transportation allowance : RM100 (fix)
Business trip allowance + every expense such as petrol, toll is claimable.
Contractual & performance bonus
Medical insurance covered
EPF, Socso,and EIS
AL: 12days for less than 2 years
MC: 14days for less than 2 yearsService Technician (Air Compressor) 【Penang】 ID:57544
1,800 MYR ~ 3,000 MYRBayan LepasJob Description
【Job Responsibilities】- To promptly carry out schedule maintenance servicing on customers' machine either instructed by Service Coordinator, Senior Service Staff, or Service Manager. - To perform tasks instructed by the Supervisor with his best ability. - To perform simple instruction to the customers regarding the general operation and maintenance criteria of their machines.
Benefit
- Company annual dinner
- Company bonus
- Medical check-up
- Company trip
- Annual leave
- Medical leave
- EPF
- SOCSO
- Overtime allowance
Other details to be shared during interviewYield EngineerID:57547
3,500 MYR ~ 6,000 MYRMalaccaJob Description
1. Develop and implement manufacturing processes and procedures to optimize production efficiency, quality, and safety.2. Collaborate with cross-functional teams, including design engineering, production, and quality assurance, to develop and implement new products or processes.3. Drive continuous improvement initiatives and lean manufacturing principles to enhance productivity, reduce waste, and improve overall operational performance.4. Monitor and analyze production data and metrics to identify areas for improvement and implement corrective actions as needed.5. Ensure compliance with company policies, regulatory requirements, and industry standards to maintain a safe and environmentally friendly work environment.6. Manage and oversee in engineering terms the implementation of new equipment, technologies, and automation systems to enhance manufacturing capabilities and efficiency.7. Develop and manage the manufacturing line in terms of engineering, ensuring optimal allocation of resources and cost control.8. Collaborate with suppliers and vendors to source and evaluate new technologies, materials, and equipment to improve manufacturing processes and reduce costs.9. Provide technical support and guidance to resolve complex manufacturing issues, troubleshoot problems, and optimize production output.
Benefit
Salary: ~RM6K - RM15K
AL: Starting from 8 days
SL: 14 / 18 / 22 days
<Other benefits>
• Performance bonus - depends on company and individual performance
• Medical coverage
• Personal insurance