3 Jobs for Sepang found
Customer Service Administrator (KLIA2)ID:56587
3,150 MYR ~ 4,150 MYRSepangJob Description
・Manage tour group operations: Achieve the Monthly Tour Group Sales Target through various strategies such as disseminating in-store promotions, engaging Tour Group Leaders in chat groups, recruiting new Tour Group Leaders for customer database expansion. Execute Tour Group Leaders Incentive programs in compliance with Company Policies.・Deliver exceptional customer service: Provide prompt and courteous support across various channels via phone, email, or chat including tour groups to address inquiries, troubleshoot issues, and ensure customer satisfaction. Oversee customer storage and lost items in accordance with MAHB and company regulations and procedures.・Manage customer feedback and complaints: Manage all customer complaints or feedback, providing suitable solutions or alternatives in a timely manner, regardless of whether they originate from tour groups, online platforms, or walk-ins. Follow up to ensure resolution.・Maintain product knowledge: Gain a deep understanding of the company's products or services to effectively assist customers and answer questions accurately.・Perform administrative tasks: Manage daily and monthly administrative duties related to sales, commissions, cash handling, data entry, reports including customer & tour group feedback, and other assigned tasks.
Benefit
・Basic = RM 2,500 ~ 3,500
・Transport Allowance = RM 450
・Meal Allowance = RM 200
・Incentive = RM 0 ~ RM 650 (Variable, depending on the monthly overall store sales)
・OT Pay
・Normal Day = OT hours x1.5
・Rest Days = OT hours x 2.0
・Public Holiday = OT hours x 3.0
・Company handphone provided
・AL: 14 days
・MC: 14 days
・Medical Insurance Coverage
・Dental Coverage = RM 300
・Staff Discount
・Birthday Token
・Milestone Service:
・3 years (entitle to insurance coverage for dependents)
・5 years (RM 1000)
・10 years (RM 3000)
・Company event for every main festival (Raya, CNY and Deepavali)
** Season Parking RM160/monthly under personal costLocal Sales Representative (Convenience Store Channels)ID:56870
4,500 MYR ~ 10,000 MYRSentul, Kepong, Segambut, Lembah Pantai, Seputeh, Bandar Tun Razak, Cheras, Bangsar, Mont Kiara, KL Sentral, Ampang, Damansara Heights, Klang, Port Klang, Ampang Jaya, USJ/Subang Jaya, Shah Alam, Cheras, Selayang Baru, Rawang, Taman Greenwood, Seri Kembangan, Banting, Sepang, Semenyih, Chow Kit, Pudu, Seri Petaling, Other Selangor District, Gelugur, Butterworth, Other KL District, Sungai Buloh, Bukit Bintang/KLCC, Setiawangsa/Titiwangsa/Setapak/Wangsa Maju, Bandar Sunway/Puchong, Bangi/Kajang, Kota Damansara/Petaling JayaJob Description
Role Overview:Responsible for driving sales and expanding the company’s presence within key convenience store chains such as 99 Speedmart, DIY, and Econsave. This role will focus on market development, building relationships with store managers and buyers, and ensuring the successful distribution and sales of products in the convenience store sector. The ideal candidate will be proactive, results-driven, and possess a strong understanding of the retail industry.Key Responsibilities:1. Identify, approach, and establish partnerships with new and existing convenience stores (e.g., 99 Speedmart, DIY, Econsave) to drive product sales,2. Build strong relationships with key decision-makers within the retail industry, including store managers, buyers, and distributors.3. Drive product placement and visibility within the convenience stores to ensure maximum exposure. 4. Negotiate favorable terms with stores to secure product placements and ensure consistent stock levels.5. Monitor sales performance within stores and address any issues related to product placement or customer demand.6. Set and achieve monthly, quarterly, and yearly sales targets and objectives. 7. Provide detailed reports on sales performance, competitor activity, and customer feedback to senior management.8. Work with stores on executing promotional offers to drive foot traffic and increase sales.9. Conduct regular market research to stay updated on trends, competitor activities, and customer needs withinthe convenience store market.10. Maintain accurate and up-to-date records of sales activities, customer information, and product performance.
Benefit
- Annual Leave 8 days
- Medical Leave 14 days
- Public Holiday 15 days
- Fixed Allowance
- Mileage Claim
- Salary increment and bonusSenior Executive - Inbound MarketingID:56565
4,500 MYR ~ 6,300 MYRSepangJob Description
1. Develop and implement strategic business planning to attract inbound tourists specifically from the regional markets namely China, Hong Kong, Taiwan, Indonesia, Philippine, Singapore, Thailand, Vietnam, Cambodia, and other markets i.e. Europe, Americas, Middle East, etc. to the Mitsui Outlet Park KLIA Sepang2. Identify and build business relationships with strategic partners namely tour operators, travel agents, tourist guides, hotels, bus operators, taxis, etc. aligned to target markets3. Develop and manage strategic communication channels according to target markets4. Understand the various inbound market needs, demands, preferences and develop a dashboard of intelligence for internal and tenants’ knowledge for further performance enhancement5. Build cordial and professional working relations with other departments / units to ensure smooth implementation of inbound marketing activities6. Establish measurable Key Performance Indicators / Targets for all efforts, review effectiveness of inbound marketing activities and identify gaps for further improvement7. Develop a loyalty program that supports the business model and provide value added benefits for stakeholders8. Constantly keep abreast of the latest inbound marketing trends, digital innovations and other communication channels and propose appropriately for further enhancement of engagement efforts9. Perform and execute any other duties assigned by your superior that may be deemed appropriate to this role
Benefit
Travel Allowances (milage claim)
Mobile phone provided
Annual Leave
Medical Benefits
Optical claim
Sick Leave
Hospitalization Leave:
Free Parking
Group PA and Hospitalisation / Surgical Insurance Scheme (Applicable upon confirmation)
Increment based on performance
Yearly bonus
