Job Description
- Communicate with customers via phone, email & face to face.- Provide knowledgeable answers to questions about product, pricing, and availability.- Respond promptly to customer inquiries.- Handle and resolve customer complaints.- Maintain customer databases.- Communicate and coordinate with internal departments.- Provide feedback on the efficiency of the customer service process.- Preparation of daily/monthly/annual reports.- Excellent computer skills and Excel spreadsheet experience.
Benefit
- Full attendance allowances
- Family allowance
- Maternity and Paternity Leave
Annual leave
- Less than 2 years 12 days
- 2 years above - 14 days
- 5 years above - 16 days
- 10 years above - Every year increase 1 day to max 30 days
Medical leave
- Less than 2 years - 14 days
- 2 years above - 18 days
- 5 years above - 22 days
