19 Jobs for Real Estate found
【マレーシア不動産のパイオニアとしてマレーシア物件の魅力を発信！】営業兼総務（ジョホールバル）ID:47438
5,000 MYR ~ 6,000 MYROther Johor DistrictJob Description
<<企業紹介>>
ペナン・クアラルンプール・ジョホールバルに3拠点。
約20年前からマレーシアでのロングステイのサポート事業を展開してきた企業です。
また、マレーシア不動産のパイオニアとしてマレーシア不動産の魅力を日本に発信しています。
不動産投資に関しては、日本オフィスと一体で購入後の物件管理、売却、更に現地税務問題までトータルサポートしています。
今回は、営業兼総務のポジションでスタッフを募集します。
<<職務内容>>
[営業関連業務]
- 日系企業に対する不動産販売や賃貸の既存・新規営業
- 不動産賃貸・販売に関するお問い合わせへの対応
- 既存・新規営業へのアポイント同行
- アポや不動産ツアーのアレンジ
- 物件のメンテナンスやリノベーション対応
- 潜在的なサプライヤーやサービスの調査
- ジョホールバルやシンガポールにおける不動産業界に関連する最新ニュースのアップデート
- ウェブサイトにおける物件情報のアップデート
など
[総務関連業務]
- 総務業務のサポート
- 受電/受付対応
など
★求人の魅力★
- 企業はマレーシアで約20年の実績がある安定企業
- ジョホールバル拠点はまだメンバーも少なく、様々な業務を任せてもらえる環境
- 日本では有名なあの企業！Benefit
-給与: RM 5,000-6,000
-ボーナス: 1年に2回支給
-就業時間：月~金の9時~18時
-医療費請求
-交通費支給
など[Japanese Speaker]Property Admin Assistant at Petaling JayaID:47769
3,000 MYR ~ 4,500 MYRPetaling JayaJob Description
Scope of works :
PROPERTY/SALES/TOURS
1.To handle sale and rental of property – viewing, liaising with agents/lawyers/ regulatory bodies and property administration for the said property
2. To prospect to new Japanese customers for sales and rental
3. To handle all scopes of paperwork and keep updated on latest news and policies related to Property market in Penang
4. Manage and update website for PG Office with latest property updates
5. To handle inquiries regarding property for sales and rental from owners
6. To attend appointments on behalf of company and update the company
7. To manage property maintenance, renovation matters and defect check for our customers
8. To source and arrange for potential suppliers and their services – such as renovation, air cond service, plumbing etc etc…
9. To handle and assist for daily office schedule, arrange appointments and property tours
10. To arrange company driver’s assignments, appointments and schedule
11. To prepare and monitor clients accounts for properties taken care by the company. To report to clients regarding statute payments such as quit rent, assessment, maintenance fee, sinking fund and tax
12. To assist for translation of documents from Japanese to English
13. To research for international schools, hotels, residences, hospitals and places of interest for details, and schedule for viewing to arrange tour related packages and products.
GENERAL ADMIN
1. To assist and support general administrative work and answer telephone calls.
2. To answer reception door bell and welcome guests, receive postal and courier documents.
3. To assist in any other duties and responsibilities as assigned by Management from time to time.
Key Performance Index of your position:-
Accurate work on time and follow-up
Prepare reports efficiently.
Maintain proper processing for Property matters
Avoid delays and follow standard of service instructed by company
Show good team-work with colleagues
Show initiatives and make suggestions for improvement of services to customersBenefit
Salary RM 3,000-4,500
*Depending on the how much experience especially in property agent industry the candidate has.
-bonus: two times a year
-Medical card
-Medical Claim
-Transportation Allowance
-Punctuality AllowanceSales Management Executive Assistant ID:47691
3,500 MYR ~ 3,850 MYRBukit BintangJob Description
➢ Daily Sales Management
-To manage the credit control / collections of ageing debt of the Mall tenants.
-To formulate and improve credit policies and procedures in line with overall Company policy.
- Develop clear understanding about sales / turnover for shopping mall tenants. Collect tenants’
sales reports in timely manner for management reporting and decision making.
- Conduct research and analysis on the sales data provided by tenants to address the performance
gaps and understand the current market and competitive environment.
- To guide and discuss with the team to analyze sales and explore improvement opportunities,
keep track on monthly sales, conversion rate, turnover rate, rent to sales ratio, and marketing
inputs conversion to sales and traffic.
- Improve collection efficiency and maintain good business relationship with tenants and receivables.
- To coordinate credit checks on tenants and external parties before enter into any contract or agreement.
- Monitor billing for utilities, A&P fund, etc. are issued according to Tenancy Agreement.
- Monitor and validate refunds according to Tenancy Agreement.
- Ensure billings and refunds are in accordance to the Tenancy Agreement.
- Analyze data and submit timely reporting and recommendations to management.
- Facilitate quick / immediate response towards Tenants enquiries, issues, problems and concerns.
- Direct and monitor the development of database for each tenant in relation to business matters for quick reference.
- Monitor sales performance and ensure recommendations for extension / renewal of contract are made 9 months before expiry.
- Develop and manage category management.
- To oversee lease administration pertaining to tenant turnover report, bank guarantees, public liabilities, and general insurance policies.
- To ensure prompt issuance of rental and other invoices.
- To reconcile accounts with tenants, including initiating adjustments if necessary for collection.
- Coordinate with Sales Promotion department in ensuring that marketing initiatives support sales efforts are aligned to the business overall’s objectives.
- To coordinate issue of collection reminders and replies to tenants’ queries.
- Liaise with Advertising & Promotion Department to acquire information on promotion space and monitor collection of payments accordingly.
- Review rental rebate and issue credit note in a timely manner.
- Handle ad-hoc billing from fit-out and its applicable charges.
- Perform and execute any other duties assigned by your superior that may be deemed appropriate to this role.
➢ Cash Management
- To coordinate all cash related functions within the Mall.
- Directs cash management operations i.e. daily cash administration, management of current
accounts and bank relations.
- Reviews and drives improvements in cash management, ensuring financial obligations are met in accordance with the Company policies and procedures.
- Manage the generation and issuing of billings for utilities, A&P fund, etc. according to schedule date as per Tenancy Agreement.
- Identify changes in payment patterns and propose action to avert indebtedness.
- To ensure that the adjustment of billing is fulfilled when there is any deferment of rental commencement or revised area size.
- Follow up on the collection of monies owed from tenants and implementation of contractual terms.
- Ensure all collections are banked-in to the Company bank account on time as per the Company policies and procedures.
- All cash transactions are being filed and recorded accurately in a proper and organized manner.
➢ IT Management
- To coordinate all IT related functions within the Mall.
- Manage IT resources and system for the Retail Mall and ensure smooth running of all servers and monthly processing deadlines are met as required.
- Liaise with Leasing Department to acquire tenancy agreements, monthly contracts and License
Agreement for updating of relevant tenancy information into IFCA system.
- Monitor the Mall’s network infrastructure.
- Oversee the implementation and administration of tenancy management system and POS system.
-To involve in the planning of POS system and make sure all tenants to use it and reporting accurately.
- Recommend IT solutions as a strategic management tool towards higher productivity and cost efficiency.
- Attend to tenant’s queries or issues in furnishing their sales data to the Sales Management team.
- Provide technical guidance and support to the users.
- Work closely with the company appointed IT consultant to resolve user’s queries / issues, at the
same time improve / upgrade the existing system interface / POS system.
- Ensure all IT processes carried out within the organization are complied to the ICT policy and procedures.
- To work closely with team members on the planning of service upgrade exercise for the Mall.
- Oversee the operations of Mall’s security system.
- Advance and strengthen organization’s information technology development.Benefit
Salary 3500-3850
The working hours for Shift Employees will be as follows:
a) Category A -
9.00am to 6.00pm
Break 12.00pm to 1.00pm
b) Category B -
2.00pm to 11.00pm
Break 7.00pm to 8.00pm
Sales Management Assistant ManagerID:47690
6,000 MYR ~ 8,000 MYRBukit BintangJob Description
➢ Daily Sales Management
• To manage the credit control / collections of ageing debt of the Mall tenants.
• To formulate and improve credit policies and procedures in line with overall Company policy.
• Develop clear understanding about sales / turnover for shopping mall tenants. Collect tenants’
sales reports in timely manner for management reporting and decision making.
• Conduct research and analysis on the sales data provided by tenants to address the performance
gaps and understand the current market and competitive environment.
• To guide and discuss with the team to analyze sales and explore improvement opportunities,
keep track on monthly sales, conversion rate, turnover rate, rent to sales ratio, and marketing
inputs conversion to sales and traffic.
• Improve collection efficiency and maintain good business relationship with tenants and
receivables.
• To coordinate credit checks on tenants and external parties before enter into any contract or
agreement.
• Monitor billing for utilities, A&P fund, etc. are issued according to Tenancy Agreement.
• Monitor and validate refunds according to Tenancy Agreement.
• Ensure billings and refunds are in accordance to the Tenancy Agreement.
• Analyze data and submit timely reporting and recommendations to management.
• Facilitate quick / immediate response towards Tenants enquiries, issues, problems and concerns.
• Direct and monitor the development of database for each tenant in relation to business matters for
quick reference.
• Monitor sales performance and ensure recommendations for extension / renewal of contract are
made 9 months before expiry.
• Develop and manage category management.
• To oversee lease administration pertaining to tenant turnover report, bank guarantees, public
liabilities, and general insurance policies.
• To ensure prompt issuance of rental and other invoices.
• To reconcile accounts with tenants, including initiating adjustments if necessary for collection.
• Coordinate with Sales Promotion department in ensuring that marketing initiatives support sales
efforts are aligned to the business overall’s objectives.
• To coordinate issue of collection reminders and replies to tenants’ queries.
• Liaise with Advertising & Promotion Department to acquire information on promotion space and
monitor collection of payments accordingly.
• Review rental rebate and issue credit note in a timely manner.
• Handle ad-hoc billing from fit-out and its applicable charges.
• Perform and execute any other duties assigned by your superior that may be deemed
appropriate to this role.
➢ Cash Management
• To coordinate all cash related functions within the Mall.
• Directs cash management operations i.e. daily cash administration, management of current
accounts and bank relations.
• Reviews and drives improvements in cash management, ensuring financial obligations are met
in accordance with the Company policies and procedures.
• Manage the generation and issuing of billings for utilities, A&P fund, etc. according to schedule
date as per Tenancy Agreement.
• Identify changes in payment patterns and propose action to avert indebtedness.
• To ensure that the adjustment of billing is fulfilled when there is any deferment of rental
commencement or revised area size.
• Follow up on the collection of monies owed from tenants and implementation of contractual
terms.
• Ensure all collections are banked-in to the Company bank account on time as per the Company
policies and procedures.
• All cash transactions are being filed and recorded accurately in a proper and organized manner.
➢ IT Management
• To coordinate all IT related functions within the Mall.
• Manage IT resources and system for the Retail Mall and ensure smooth running of all servers
and monthly processing deadlines are met as required.
• Liaise with Leasing Department to acquire tenancy agreements, monthly contracts and License
Agreement for updating of relevant tenancy information into IFCA system.
• Monitor the Mall’s network infrastructure.
• Oversee the implementation and administration of tenancy management system and POS
system.
• To involve in the planning of POS system and make sure all tenants to use it and reporting
accurately.
• Recommend IT solutions as a strategic management tool towards higher productivity and cost
efficiency.
• Attend to tenant’s queries or issues in furnishing their sales data to the Sales Management team.
• Provide technical guidance and support to the users.
• Work closely with the company appointed IT consultant to resolve user’s queries / issues, at the
same time improve / upgrade the existing system interface / POS system.
• Ensure all IT processes carried out within the organization are complied to the ICT policy and
procedures.
• To work closely with team members on the planning of service upgrade exercise for the Mall.
• Oversee the operations of Mall’s security system.
• Advance and strengthen organization’s information technology development.Benefit
Salary 6000-8000
The working hours for Shift Employees will be as follows:
a) Category A -
9.00am to 6.00pm
Break 12.00pm to 1.00pm
b) Category B -
2.00pm to 11.00pm
Break 7.00pm to 8.00pm
Advertising & Promotion ManagerID:47686
8,000 MYR ~ 9,000 MYRBukit BintangJob Description
Advertising and Promotion
• Develop advertising and promotions strategy to drive and further enhance awareness and
performance
• Develop branding strategy and build brand image
• Develop annual advertising and promotions plan with the aim of increasing sales performance
• To plan and control marketing budget and ensure that expenses are kept within the approved
budget.
• To maintain and update accurate record of all expenses incurred within advertising, promotions,
public relations, VMD, and any other operational matters.
• Identify cost efficiencies and optimize return on investments of marketing initiatives.
• Provide analytics and insights to evaluate the effectiveness of marketing activities and
campaigns against the Company’s policies, objectives, and target market.
• Manage advertising, event management and PR agencies for the development of annual advertising
and promotions plan in accordance with corporate and brand image
• Establish the delivery standards of advertising and promotions collaterals in support of project
deadlines including publications
• Develop and manage strategic communication channels including traditional print and electronic
media (ATL), BTL, digital marketing, OOH, etc.
• Manage internal communications between the Tenancy Relations team and the tenants.
• Manage external communications as well as media and public relations.
• Identify and build business relationships with strategic partners for joint promotions
• Identify and build business relationships with potential business partners for sponsorships that will
further enhance the comfort, convenience, ambience and service level for customers
• Manage promotion booths / space by way of planning and securing complementing brands and
products in accordance with the business model, corporate branding and thematic efforts
• Manage advertising space by way of planning and securing complementing brands and products in
accordance with the business model, corporate branding and thematic efforts while generating
revenue
• Understand tenants’ various business models and concepts to ensure successful execution of
campaigns, promotions and events
• Establish measurable Key Performance Indicators / Targets for all A&P efforts, review effectiveness
of advertising and promotions activities and identify gaps for further improvement
• Develop a loyalty point program that supports the business model and provides added value to
customers
• Build cordial and professional working relations with other departments / units to ensure smooth
execution of advertising and promotions activities
• Constantly keep abreast of the latest advertising and promotion trends, digital innovations and other
communication channels and propose appropriately for further enhancement of advertising and
promotions efforts in accordance with corporate and brand image
➢ Visual Merchandising
• To assist in the overall management of creative and merchandising of the Mall.
• To conceptualize and initiate a consistently high standard of ideas and presentation in visual
display ranging from internal Mall decoration to outdoor presentations and other special
projects towards fulfilling the advertising and promotion functions.
• To coordinate with advertising agency for visualization and concept for all collaterals, promotion
materials, advertising and publicity materials.
• To set and maintain a controlled quality standard of visual display decoration and tenants’
promotional displays in accordance with the Company’s policies, objectives, and identity of the
Mall.
• To maintain and upkeep an inventory of all VMD work tools, equipment, materials, props,
decorations and etc.
• To assist in developing innovative ideas and creative concepts that support the promotional
efforts.
• To liaise with suppliers and display contractors on the materials, cost, timing, schedule,
coordination works, as well as final set-ups for the merchandising / decorations of the Mall.
• To monitor set-up and dismantling works to ensure promotional guidelines are adhered to.
• To ensure the control quality standards for all visual displays are in accordance with the existing
policies, objectives, and identity of the Mall.Benefit
Salary 8000-9000
The working hours for Shift Employees will be as follows:
a) Category A -
9.00am to 6.00pm
Break 12.00pm to 1.00pm
b) Category B -
2.00pm to 11.00pm
Break 7.00pm to 8.00pm
Business Relations Assistant ManagerID:47684
6,000 MYR ~ 8,000 MYRBukit BintangJob Description
➢ Business Relationship Management
• Assist in resolving escalated tenant’s issues and disputes regarding sales and services.
• Collaborate with Sales Promotion department in ensuring that the strategies and objectives are
aligned, ensuring that marketing initiatives support sales efforts are aligned to the business
overall’s objectives.
• Assist in preparing reports on monthly sales information, credit reports, and relevant statistics
for Management’s review.
• Participate in monthly sales report meetings between managers and staff.
• Understand tenants’ respective business models in order to better facilitate their business and
operations requirements and provide intelligence to relevant personnel within Operations
Department particularly and other relevant Departments within the Company.
• Provide intelligence reporting to tenants for further betterment of performance.
• Identify and create value added opportunities to further enhance sales and service according to
corporate targets.
• Build a focal point contact between tenants and other relevant Departments within the Company.
• Facilitate in providing quick / immediate response towards tenants’ enquiries, issues, problems and
concerns.
• Build business relationship to better understand tenants’ respective business models in order to
facilitate their business and operations requirements and provide intelligence to relevant personnel
within Operations Department particularly and other relevant Departments within the Company
• Understanding market demands and providing valuable intelligence to tenants for further
betterment of performance
• Collection and evaluation of tenant sales data trends, opportunities and risks to identify areas of
opportunities
• Support tenants to further enhance their sales and service standards according to corporate targets
• Manage a comprehensive database for each tenant in relation to business matters for quick
reference
• Analyze sales performance data and make recommendations for extension / renewal of contract at
least 9 months before expiry
• Manage and maintain category management and present findings and recommendations to
management
• Coordinate internally with other units / departments for a consolidated annual calendar of events /
activities / campaigns / maintenance exercise
• Ensure contract and operational compliance to meet business and customers’ expectations
• Monitor daily operations of Information Counters
• Focal point of contact for all customer related matters
• Review customer complaints, support investigation and propose resolutions in a timely manner
according to Corporate Policies and Procedures
• Identify and address staff coaching and training needs to further improve service levels
• Ensure customer service policies and procedures are observed
• Review and assess customer service contracts as well as oversee the achievement and maintenance
of agreed customer service levels and standards
• Co-ordinate and manage customer service projects and initiatives
➢ Others
• Perform and execute any other duties assigned by your superior that may be deemed appropriate
to this role.Benefit
Salary 6000-8000
The working hours for Shift Employees will be as follows:
a) Category A -
9.00am to 6.00pm
Break 12.00pm to 1.00pm
b) Category B -
2.00pm to 11.00pm
Break 7.00pm to 8.00pm
Building & Facilities Management Assistant ManagerID:47682
6,000 MYR ~ 8,000 MYRBukit BintangJob Description
Facilities Management
• Ensuring smooth day-to-day functioning of shopping mall, facilitating good environment for retailers’
business activity and pleasant shopping environment for shoppers.
• Conduct tenant orientation meetings, which covering ground rules and policy, communication
systems, emergency procedures, security procedures, and other relevant procedures.
• Manage tenants shop operational compliance i.e. shop appearance, merchandize, trading hours,
waste removal, signage, etc. through regular audits and surprise visits. Rectify any non-compliance
through official warning or lease contractual penalties as required.
• To handle all correspondence and administration of license application, ensure compliance and
approval from relevant authorities.
• Establishes liaison with local Government bodies and all important Municipal Emergency Services i.e.
PDRM, Bomba, Paramedic Services, and etc.
• Safekeeping of all Mall related documentation and records i.e. insurance policies, licenses, permits,
certification / letter of approval from Government / authority departments.
• Supporting the Senior Manager in periodically reviewing the performance of contractors to ensure
all standards are being met, reporting of any shortcomings and proposing further improvement
measures.
• Mall Service
• Maintain good communication and business relations with tenants, handling tenants’ complaints and
queries professionally and act in the best interest of Company.
• Develop and upkeep the corporate mall identity by ensuring the adherences of corporate brand
guidelines and Company policy.
• Maintain close relationships with Mall Operation teams as well as consultants to ensure that all
tenants requests, issues, or cases are attended appropriately and in a timely manner.
• To constantly look out the latest retail market trend, concept, brands, products, services, as well as
shopping mall industry development.
• Building Maintenance
• To implement and develop flexible system focusing on monitoring of consultants / contractors /
vendors’ service contract as well as delivery of task.
• To undertake feasibility studies and make recommendations and execution of new development
assignment within the Mall.
• Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant
Department Heads and follow up on quality and execution.
• Maintain and monitor procedures and records relating to the factory outlet shopping mall’s structure,
mechanical and electrical maintenance.
• Monitor the ‘Planned Preventative Maintenance’ schedule.
• Assist in the preparation and maintenance of the service charge budget and expenditure.
• Ensure that overall structure and machinery is being effectively and efficiently maintained by third party
contractors in accordance with the maintenance schedules and that all records are accurately
maintained.
• Safety & Health
• Ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures
and systems are adhered to.
• Assist Senior Manager in the emergency planning and business continuity plan, reviewing and updating
as necessary to ensure optimum effectiveness.
• Ensure that all accident and incident reporting, including insurance and statutory forms and procedures
are correctly completed and adhered to.
• Ensure that all visitors, contractors and occupiers adhere to site health, safety and environmental
procedures and are compliant with appropriate regulations.
• Carpark Management, Housekeeping and Landscape Architecture
• To manage and ensure the efficient delivery of building operation management including facility
management, maintenance, security, safety, car parking management, housekeeping, pest control,
waste management, landscaping, engineering services and etc.
• Develop and manage the operation expenses and budget planning.
• To participate inspection on tenant’s fit-out and ensure the fit-out works comply to the Mall’s
requirements.
• To manage the operations of the Mall’s car parking system.
• To review and anticipate traffic flow, take necessary action to prevent traffic congestion and
minimize shopper inconvenience.
• To ensure the income integrity for the entire carpark collections.
• To maintain and improve the cleaning services and standard of hygiene set by the Management.
• To audit on the collection and management of waste disposal.
• Coordinate with landscape architect in the selection and purchasing of plants, fertilizers and disease
control.
• To coordinate on plant arrangements and decorations according to festive seasons or Mall events.
• To work with tenants on the reserved bays and season passes allocation.
• To coordinate and liaise with DBKL officers during monthly health inspection in the Mall.
• Oversee and monitor the execution of landscape works in the rooftop garden.Benefit
Salary 6000-8000
The working hours for Shift Employees will be as follows:
a) Category A -
9.00am to 6.00pm
Break 12.00pm to 1.00pm
b) Category B -
2.00pm to 11.00pm
Break 7.00pm to 8.00pmAdvertising & Promotion ExecutiveID:47702
3,500 MYR ~ 4,000 MYRBukit BintangJob Description
Advertising and Promotion
• Develop advertising and promotions strategy to drive and further enhance awareness and
performance
• Develop branding strategy and build brand image
• Develop annual advertising and promotions plan with the aim of increasing sales performance
• To plan and control marketing budget and ensure that expenses are kept within the approved
budget.
• To maintain and update accurate record of all expenses incurred within advertising, promotions,
public relations, VMD, and any other operational matters.
• Identify cost efficiencies and optimize return on investments of marketing initiatives.
• Provide analytics and insights to evaluate the effectiveness of marketing activities and
campaigns against the Company’s policies, objectives, and target market.
• Manage advertising, event management and PR agencies for the development of annual advertising
and promotions plan in accordance with corporate and brand image
• Establish the delivery standards of advertising and promotions collaterals in support of project
deadlines including publications
• Develop and manage strategic communication channels including traditional print and electronic
media (ATL), BTL, digital marketing, OOH, etc.
• Manage internal communications between the Tenancy Relations team and the tenants.
• Manage external communications as well as media and public relations.
• Identify and build business relationships with strategic partners for joint promotions
• Identify and build business relationships with potential business partners for sponsorships that will
further enhance the comfort, convenience, ambience and service level for customers
• Manage promotion booths / space by way of planning and securing complementing brands and
products in accordance with the business model, corporate branding and thematic efforts
• Manage advertising space by way of planning and securing complementing brands and products in
accordance with the business model, corporate branding and thematic efforts while generating
revenue
• Understand tenants’ various business models and concepts to ensure successful execution of
campaigns, promotions and events
• Establish measurable Key Performance Indicators / Targets for all A&P efforts, review effectiveness
of advertising and promotions activities and identify gaps for further improvement
• Develop a loyalty point program that supports the business model and provides added value to
customers
• Build cordial and professional working relations with other departments / units to ensure smooth
execution of advertising and promotions activities
• Constantly keep abreast of the latest advertising and promotion trends, digital innovations and other
communication channels and propose appropriately for further enhancement of advertising and
promotions efforts in accordance with corporate and brand image
➢ Visual Merchandising
• To assist in the overall management of creative and merchandising of the Mall.
• To conceptualize and initiate a consistently high standard of ideas and presentation in visual
display ranging from internal Mall decoration to outdoor presentations and other special
projects towards fulfilling the advertising and promotion functions.
• To coordinate with advertising agency for visualization and concept for all collaterals, promotion
materials, advertising and publicity materials.
• To set and maintain a controlled quality standard of visual display decoration and tenants’
promotional displays in accordance with the Company’s policies, objectives, and identity of the
Mall.
• To maintain and upkeep an inventory of all VMD work tools, equipment, materials, props,
decorations and etc.
• To assist in developing innovative ideas and creative concepts that support the promotional
efforts.
• To liaise with suppliers and display contractors on the materials, cost, timing, schedule,
coordination works, as well as final set-ups for the merchandising / decorations of the Mall.
• To monitor set-up and dismantling works to ensure promotional guidelines are adhered to.
• To ensure the control quality standards for all visual displays are in accordance with the existing
policies, objectives, and identity of the Mall.Benefit
Salary 3500-4500
Work time 09:00-18:00
The working hours for Shift Employees will be as follows:
a) Category A -
9.00am to 6.00pm
Break 12.00pm to 1.00pm
b) Category B -
2.00pm to 11.00pm
Break 7.00pm to 8.00pm
Building & Facilities Management ManagerID:47681
8,000 MYR ~ 9,000 MYRBukit BintangJob Description
Facilities Management
• Ensuring smooth day-to-day functioning of shopping mall, facilitating good environment for retailers’
business activity and pleasant shopping environment for shoppers.
• Conduct tenant orientation meetings, which covering ground rules and policy, communication
systems, emergency procedures, security procedures, and other relevant procedures.
• Manage tenants shop operational compliance i.e. shop appearance, merchandize, trading hours,
waste removal, signage, etc. through regular audits and surprise visits. Rectify any non-compliance
through official warning or lease contractual penalties as required.
• To handle all correspondence and administration of license application, ensure compliance and
approval from relevant authorities.
• Establishes liaison with local Government bodies and all important Municipal Emergency Services i.e.
PDRM, Bomba, Paramedic Services, and etc.
• Safekeeping of all Mall related documentation and records i.e. insurance policies, licenses, permits,
certification / letter of approval from Government / authority departments.
• Supporting the Senior Manager in periodically reviewing the performance of contractors to ensure
all standards are being met, reporting of any shortcomings and proposing further improvement
measures.
• Mall Service
• Maintain good communication and business relations with tenants, handling tenants’ complaints and
queries professionally and act in the best interest of Company.
• Develop and upkeep the corporate mall identity by ensuring the adherences of corporate brand
guidelines and Company policy.
• Maintain close relationships with Mall Operation teams as well as consultants to ensure that all
tenants requests, issues, or cases are attended appropriately and in a timely manner.
• To constantly look out the latest retail market trend, concept, brands, products, services, as well as
shopping mall industry development.
• Building Maintenance
• To implement and develop flexible system focusing on monitoring of consultants / contractors /
vendors’ service contract as well as delivery of task.
• To undertake feasibility studies and make recommendations and execution of new development
assignment within the Mall.
• Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant
Department Heads and follow up on quality and execution.
• Maintain and monitor procedures and records relating to the factory outlet shopping mall’s structure,
mechanical and electrical maintenance.
• Monitor the ‘Planned Preventative Maintenance’ schedule.
• Assist in the preparation and maintenance of the service charge budget and expenditure.
• Ensure that overall structure and machinery is being effectively and efficiently maintained by third party
contractors in accordance with the maintenance schedules and that all records are accurately
maintained.
• Safety & Health
• Ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures
and systems are adhered to.
• Assist Senior Manager in the emergency planning and business continuity plan, reviewing and updating
as necessary to ensure optimum effectiveness.
• Ensure that all accident and incident reporting, including insurance and statutory forms and procedures
are correctly completed and adhered to.
• Ensure that all visitors, contractors and occupiers adhere to site health, safety and environmental
procedures and are compliant with appropriate regulations.
• Carpark Management, Housekeeping and Landscape Architecture
• To manage and ensure the efficient delivery of building operation management including facility
management, maintenance, security, safety, car parking management, housekeeping, pest control,
waste management, landscaping, engineering services and etc.
• Develop and manage the operation expenses and budget planning.
• To participate inspection on tenant’s fit-out and ensure the fit-out works comply to the Mall’s
requirements.
• To manage the operations of the Mall’s car parking system.
• To review and anticipate traffic flow, take necessary action to prevent traffic congestion and
minimize shopper inconvenience.
• To ensure the income integrity for the entire carpark collections.
• To maintain and improve the cleaning services and standard of hygiene set by the Management.
• To audit on the collection and management of waste disposal.
• Coordinate with landscape architect in the selection and purchasing of plants, fertilizers and disease
control.
• To coordinate on plant arrangements and decorations according to festive seasons or Mall events.
• To work with tenants on the reserved bays and season passes allocation.
• To coordinate and liaise with DBKL officers during monthly health inspection in the Mall.
• Oversee and monitor the execution of landscape works in the rooftop garden.Benefit
Salary8000-9000
The working hours for Shift Employees will be as follows:
a) Category A -
9.00am to 6.00pm
Break 12.00pm to 1.00pm
b) Category B -
2.00pm to 11.00pm
Break 7.00pm to 8.00pm
Sales Management Senior ManagerID:47688
11,000 MYR ~ 12,000 MYRBukit BintangJob Description
➢ Daily Sales Management
• To manage the credit control / collections of ageing debt of the Mall tenants.
• To formulate and improve credit policies and procedures in line with overall Company policy.
• Develop clear understanding about sales / turnover for shopping mall tenants. Collect tenants’
sales reports in timely manner for management reporting and decision making.
• Conduct research and analysis on the sales data provided by tenants to address the performance
gaps and understand the current market and competitive environment.
• To guide and discuss with the team to analyze sales and explore improvement opportunities,
keep track on monthly sales, conversion rate, turnover rate, rent to sales ratio, and marketing
inputs conversion to sales and traffic.
• Improve collection efficiency and maintain good business relationship with tenants and
receivables.
• To coordinate credit checks on tenants and external parties before enter into any contract or
agreement.
• Monitor billing for utilities, A&P fund, etc. are issued according to Tenancy Agreement.
• Monitor and validate refunds according to Tenancy Agreement.
• Ensure billings and refunds are in accordance to the Tenancy Agreement.
• Analyze data and submit timely reporting and recommendations to management.
• Facilitate quick / immediate response towards Tenants enquiries, issues, problems and concerns.
• Direct and monitor the development of database for each tenant in relation to business matters for
quick reference.
• Monitor sales performance and ensure recommendations for extension / renewal of contract are
made 9 months before expiry.
• Develop and manage category management.
• To oversee lease administration pertaining to tenant turnover report, bank guarantees, public
liabilities, and general insurance policies.
• To ensure prompt issuance of rental and other invoices.
• To reconcile accounts with tenants, including initiating adjustments if necessary for collection.
• Coordinate with Sales Promotion department in ensuring that marketing initiatives support sales
efforts are aligned to the business overall’s objectives.
• To coordinate issue of collection reminders and replies to tenants’ queries.
• Liaise with Advertising & Promotion Department to acquire information on promotion space and
monitor collection of payments accordingly.
• Review rental rebate and issue credit note in a timely manner.
• Handle ad-hoc billing from fit-out and its applicable charges.
• Perform and execute any other duties assigned by your superior that may be deemed
appropriate to this role.
➢ Cash Management
• To coordinate all cash related functions within the Mall.
• Directs cash management operations i.e. daily cash administration, management of current
accounts and bank relations.
• Reviews and drives improvements in cash management, ensuring financial obligations are met
in accordance with the Company policies and procedures.
• Manage the generation and issuing of billings for utilities, A&P fund, etc. according to schedule
date as per Tenancy Agreement.
• Identify changes in payment patterns and propose action to avert indebtedness.
• To ensure that the adjustment of billing is fulfilled when there is any deferment of rental
commencement or revised area size.
• Follow up on the collection of monies owed from tenants and implementation of contractual
terms.
• Ensure all collections are banked-in to the Company bank account on time as per the Company
policies and procedures.
• All cash transactions are being filed and recorded accurately in a proper and organized manner.
➢ IT Management
• To coordinate all IT related functions within the Mall.
• Manage IT resources and system for the Retail Mall and ensure smooth running of all servers
and monthly processing deadlines are met as required.
• Liaise with Leasing Department to acquire tenancy agreements, monthly contracts and License
Agreement for updating of relevant tenancy information into IFCA system.
• Monitor the Mall’s network infrastructure.
• Oversee the implementation and administration of tenancy management system and POS
system.
• To involve in the planning of POS system and make sure all tenants to use it and reporting
accurately.
• Recommend IT solutions as a strategic management tool towards higher productivity and cost
efficiency.
• Attend to tenant’s queries or issues in furnishing their sales data to the Sales Management team.
• Provide technical guidance and support to the users.
• Work closely with the company appointed IT consultant to resolve user’s queries / issues, at the
same time improve / upgrade the existing system interface / POS system.
• Ensure all IT processes carried out within the organization are complied to the ICT policy and
procedures.
• To work closely with team members on the planning of service upgrade exercise for the Mall.
• Oversee the operations of Mall’s security system.
• Advance and strengthen organization’s information technology development.Benefit
Salary 11000-12000
The working hours for Shift Employees will be as follows:
a) Category A -
9.00am to 6.00pm
Break 12.00pm to 1.00pm
b) Category B -
2.00pm to 11.00pm
Break 7.00pm to 8.00pm
