Customer Service ExecutiveID:55037

3,500 MYR ~ 4,500 MYRBangi/Kajang25 days ago

Overview

  • Salary

    3,500 MYR ~ 4,500 MYR

  • Industry

    -

  • Job Description

    - To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping.
    - Order planning, stock replenishment and place order with factories & suppliers
    - Communication with overseas Suppliers to ensure prompt delivery
    - Communication with forwarders for timely import clearance and deliveries
    - Handle and resolve customers’ complaints and ensure timely feedback to internal and external customers / branches
    - Undertakes any other ad-hoc assignment as and when required

Qualifications

  • Requirement

    [ MUST ]
    - At least 2 years of Customer Service working experience dealing with customer, supplier, and handling stock delivery.

    [ ADVANTAGE ]
    - Require skills – Word, Excel & PowerPoint. Strong analytical skills.

    [ OTHERS ]
    - Self-motivated, independent, possess initiative and willingness to learn
    - Have good interpersonal, communication and negotiation skills
    - Able to work independently with minimum supervision
    - Ability to handle pressure and always meet customer’s deadlines

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information

  • Benefit

    ◆ Basic Salary = RM 3,500 ~ 4,500
    ◆ AL: <2Y 14D, 2~5Y 18D, >5Y 21D
    ◆ MC: <2Y 14D, 2~5Y 18D, >5Y 22D
    ◆ Medical Claim = RM 1,500 / year
    ** Registered medical practitioner
    ◆ Dental Claim = RM 500 / year
    ◆ Optometry Allowance = RM 300 / year
    ◆ Contractual Bonus 1 month
    ◆ Company Activities: Annual Dinner, Company Trip, Welcome Lunch, Team Building

  • Working Hour

    8:15 ~ 17:30

  • Holiday

    -

  • Job Function

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