Overview

• Salary

  5,000 MYR ~ 7,000 MYR

• Industry

  Trading Firm

• Job Description

  <Job Summary>
  • Work closely with the sales team to identify customer needs and design tailored solutions utilizing large format printers.
  • Conduct product demonstrations, workshops, and presentations for potential clients to highlight the capabilities of our large format printers.
  • Develop and deliver technical proposals, including equipment configurations, pricing, and ROI analysis.
  • Assist in the evaluation of customer requirements, recommend ing appropriate printer models and accessories.
  • Collaborate with product managers and engineers to provide customer feedback and input for product improvements.
  • Provide technical support during the sales process, addressing customer inquiries and concerns.
  • Prepare and deliver technical documentation and training materials for internal teams and customers.
  • Travel to customer sites for technical assessments and consultations.
  
  <Key Accountabilities>
  1. Technical Expertise
  • Possess in depth knowledge of large format printers, including features, specifications, and capabilities. e Stay updated on the latest industry trends, technologies, and competitor products.
  2. Customer Needs Assessment
  • Collaborate with sales teams to understand customer requirements and challenges.
  • Conduct thorough assessments to determine the best large format printer solutions for each customer.
  3. Product Demonstrations
  • Conduct product demonstrations and presentations for potential clients to showcase the benefits and capabilities of large format printers.
  4. Technical Consultations
  • Provide technical guidance and advice to customers during the sales process.
  • Address customer inquiries and concerns regarding the technical aspects of large format printers.
  5. Documentation
  • Create and maintain technical documentation, including product specifications, user guides, and training materials.
  6. Training and Education
  • Develop and deliver training sessions for internal sales teams and customers to enhance their understanding of large format printer solutions.