Overview

• Salary

  15,000 MYR ~ 22,000 MYR

• Industry

  Manufacturing(Pharmaceutical/Medical Equipment), Trading Firm

• Job Description

  The Regional Operations Director plays an important role in leading the whole operations team across APAC, to oversee and ensure an efficient operational business process ranging from Office Administration, Workplace Environment, Supply Chain, Logistic, Customer Service, Order Fulfilment & etc.
  
  - Manage country teams in APAC region to meet productivity, service level, and quality expectations. Accountability for CAPA results, stock forecast, monitoring, and planning for the country teams.
  - Assume management responsibility for in-country operation teams, ensuring that the teams are appropriately staffed and trained. Improve operational management systems, processes, and best practices.
  - Review sales information and adjust sales and operational results to meet key business operations targets as forecasted.
  - Continuously evolve the organization and individual teams to remain effective and compliant while reducing scale. Design and implement strategies and processes that generate improvement, drive efficiency, and control risk.
  - Regularly interact with country-level and regional functional partners to ensure that the operations teams in each country are appropriately supported. Collaborate, build relationships, and work across the organization in a multi-site matrix operations environment.
  - Ensure that each country has established and regularly reviews procedures to ensure operations run within the highest quality standards.
  - Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding of the company, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  - To coordinate and monitor inbound delivery, unloading up to put away processes by 3PL for effective performance and according to process step. Monitor 3PL warehouse receiving operations according to the standard operations and procedures given by Global Supply Chain team.
  - Involved in short-term and medium-term planning for broad issues affecting the operations in all countries under management.
  - Preparation of any related warehouse operations reports and any other ad-hoc reports as and when required by the Management.
  - Thorough knowledge of how own function integrates within the overall organization to contribute to achieving business goals; requires a good working knowledge of the industry.