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【Penang】Service EngineerID:52135

5,000 MYR ~ 7,000 MYRTanjung Tokong, Tanjung Bungah, Gelugur, Georgetown, Jelutong, Air Itam, Bayan Lepas, Bayan Baru, Batu Maung, Bukit Jambul, Perai, Sebarang Jaya
  • Job Function

    Service Engineer

  • Industry


  • Job Description

    Job Purpose:
    Reporting to both the Assistant Service Manager and Service Manager, the primary scope of the Service Engineer is to provide maintenance and repair assistance of CNC machine tools equipment and controls on location or by telephone to customers.
    The Service Engineer will establish and build exemplary communication and relationships with customers.
    The individual manages difficult customer situations in a positive manner, responds promptly to customer needs and solicits customer feedback to improve service.

    Main Job Duties and Responsibilities:
    • On-site installation and commissioning of machines and components.
    • Diagnostics and troubleshooting for our customers’ diverse technical issues.
    • Provide solutions to fix any problems that arise, and carry out on-site repairs.
    • Carry out machine maintenance work.
    • Create and update documentation of technical information.
    • Develop, prepare, generate, and analyze ongoing and ad-hoc special reports pertaining to Service.
    • Collaborate with the spare parts coordinator by determining parts required by the customer and ensuring timely delivery of spare parts.
    • Establish and maintain strong customer relationships.
    • Comply with all safety polices, practices and procedures.
    • Train and develop others as and when the need arises.
    • Other duties as assigned by the Company.

    Cover area : North part of Malaysia (Kedah, Penang, Ipoh etc)

  • Requirement

    Education and Experience:
    • Diploma or Degree in technical related of study such as Mechanical, Electronic or Mechatronics Engineering.
    • Minimum 3 - 5 years of experience working in field service (maintenance and repair) or in the commissioning and/or servicing of CNC machine tools.
    • Good verbal and written communication skills in English.
    • Working knowledge of MS Word, Excel, and Outlook.
    • Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.

  • Other Language


  • Benefit

    Salary package: RM 5,000 - RM 7,000

    - Car allowance : RM 1,000
    - Petrol card is given to visit the client site

    AL : starts from 15 days
    • Medical coverage
    • Group Life and Personal Accident Insurance
    • Follow statutory requirements

    Bonus : company & individual performance bonus
    *All the benefits are subject to the company performance

This job is closed

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