【Posting Closed】 Call Centre Consultant (The Curve)ID:51538

This position is no longer available.

4,000 MYR ~ 4,800 MYRKota Damansara/Petaling JayaOver 3 months ago

Overview

  • Salary

    4,000 MYR ~ 4,800 MYR

  • Industry

    Medical & Healthcare

  • Job Description

    -Tele consultations including handling of inquiries from Emails, Facebook & Live Chats
    -Handling incoming calls
    -Appointment scheduling
    -Sending bulk SMS reminders
    -Follow up calls

Qualifications

  • Requirement

    <Must>
    - Experience : At least 1-2 years of experience in customer service/front desk

    <Preferable>
    - Require Skill : Well spoken and professional, candidate with science background is an added advantage

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information

  • Benefit

    -EPF,SOCSO
    -Staff incentive (every month center hit target then will accumulate 3 months then pay).
    - Bonus will pay in March and June. 2 - 2.5 months bonus
    -15 days AL
    -Long service award (3 years and above)
    -Vision Correction (staff free & Family discount)
    -Staff discount for surgery (family)
    -comprehensive eye check up （staff and family free）
    -Insurance, Hospitalization, Accident Coverage
    -maturity (female 101 days, male 30 days)
    -general practitioner (GP) visit 300 per annum, if whole year no mc then will pay back staff RM300
    -Birthday leave (half day), if got spouse (spouse birthday also can half day leave）
    -Festival Leave(Eve day and angpao)
    -Mileage claim : RM0.60 per km (business trip)
    -Increment : Based on performance (must get, unless attitude problem)
    -Bonus
    -Training provided
    -If work up to 8pm, meal provided
    -Subsidiary RM100 per staff each center, and collect as pool money for team party

  • Working Hour

    8.30am ~ 9.30pm

  • Holiday

    -

  • Job Function

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