Overview

• Salary

  6,000 MYR ~ 8,500 MYR

• Industry

  IT/Telecommunications

• Job Description

  - Manage a small team of E-commerce Associates/Executives and directly report to the Senior Manager or General Manager and Senior Deputy Director in Malaysia
  - Managing client(s) or brand(s) own webstore or stores on e-commerce channels. Which include local or international marketplace, such as Lazada, Shopee, Lelong.my, Qoo10, Amazon, eBay and etc.
  - To seek opportunities to grow client GMV and optimize sales funnel to improve conversion rates.
  - Develop detailed e-commerce strategies and yearly or monthly marketing campaign for Client, e-commerce channels, to develop and prioritize strategic initiatives, action plans and driven by performance (both financial and operational excellence) KPIs.
  - Managing marketing and campaign, product content, pricing and discount changes.
  - Oversee day-to-day management of Client brand online store, end-to-end from product uploads to order processing.
  - On-going liaise with client for approvals, inventory management, pricing and promotions or campaign.
  - Monitor, track and analyze sales performance with key e-commerce channel and conduct regular performance reviews with Client for next course of actions and track execution of any improvement opportunities.
  - Support Key Account Manager by provide strategies and marketing campaign idea for the existing and upcoming potential Client.
  - Oversee client or brand owner e-commerce store customer service, using a proactive service approach, ensuring delivery of world-class customer satisfaction and retention.
  - Co-ordinating closely with internal as well as external (brands, e-commerce channels) parties.
  - Required prepare pre and post campaign report, monthly sales report and etc.