【Posting Closed】 Call Centre Agent/join on 14th Sept- KL SentralID:48509

This position is no longer available.

2,200 MYR ~ 2,700 MYRKL SentralOver 3 months ago

Overview

  • Salary

    2,200 MYR ~ 2,700 MYR

  • Industry

    Call Center

  • Job Description

    Roles & Responsibilities
    • Delivering excellent customer service to customer via phone (inbound & outbound). This may be extended to other channels (email, live chat, and social media).
    • Providing accurate information on products and services to customer.
    • Consistently meeting individual and team KPIS and goals
    • Required to perform cross selling or upselling.
    • Maintaining high degree of integrity and confidentiality – keeping customers’ information confidential at all times.
    • Any other task assigned by superior

Qualifications

  • Requirement

    Job Requirements
    • Must possess at least Diploma, Bachelor’s Degree or higher, in any fields/
    • Candidate with telemarketer are encourage to apply
    • Candidate must be ready and comfortable to handle tobacco product
    • Proper phone etiquette with excellent interpersonal and active listening skills
    • Resourceful, proactive and able to work independently
    • Fast learner with good analytical thinking and problem solving skills
    • Ready to work in shift rotations (AM/PM/Midnight shifts) based on business needs
    • Able to work on public holidays and weekends (based on business needs)
    • Candidate needs to have sales background.

  • English Level

    -

  • Other Language

    English

Additional Information

  • Benefit

    Salary; RM2200-2700
    24/7 shift operation

  • Working Hour

    08:30am ~ 05:30pm

  • Holiday

    -

  • Job Function