【Manufacturing/ Japanese speaker】 Customer Service ExecutiveID:48057

4,000 MYR ~ 6,000 MYRShah AlamOver 3 months ago

Overview

  • Salary

    4,000 MYR ~ 6,000 MYR

  • Industry

    Manufacturing(Electronics/Semiconductors), Manufacturing(Automobile), Manufacturing(Pharmaceutical/Medical Equipment)

  • Job Description

    You will be in charge of customer service, assigned to customer service for career tape department.

    Your job includes below but not limited to:
    -Familiar with customers' requirements and competent in processing Customers Orders
    -Build and maintain good rapport with customers to understand their requirements, obtain feedback on service performances and response to enquiries and service issues highlighted by the customers.
    -Work with the operations team to provide feedback to customer on operations issues, resolve service issues highlighted by the customers and ensure that customers performance measurements are met.
    -Updating of customers' inventory report
    -Preparing of KPI statistics and reports for customers and internal use.
    -Responsible for individual administration functional role
    -Must have the initiative and proactive towards inquiries and follow ups.

Qualifications

  • Requirement


    - Language : Mandarin, Japanese (N3 and above)
    - Education Background : Degree in any field
    - Experience : Below is compulsory***
    * Have 3 years working experience and knowledge in Sales and Customers Service Environment
    * Have knowledge in any Technical background
    * Have experience in manufacturing company
    - Certificate : at least JLPT N3 certificate (but speaking must be fluent)

  • English Level

    -

  • Other Language

    English, Japanese

Additional Information

  • Benefit


    Basic Salary: 4,000-6,000 MYR

    - Fixed Language allowance will be provided with JLPT N3 or above certificate
    - Salary will be decided referring to your latest salary
    - Increment after 3 months of probation upon good performance
    - Annual evaluation for increment for good performance
    - Meal allowance
    - Transportation allowance

  • Working Hour

    8.00 ~ 5.30

  • Holiday

    Sat, Sun & Public Holidays

  • Job Function

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