Overview

• Salary

  18,000 MYR ~ 20,000 MYR

• Industry

  Call Center

• Job Description

  <Position Summary>
  Deep understanding of the clients' corporate strategy, expectation for the Customer Experience, current situation of contact center operation, make the account strategy that achieves both clients' expectation and our company's business expansion.
  
  <Key Responsibilities>
  -Achieving the client base targets for sales and direct profit.
  -Representing the Company to clients, getting trust from them and keeping good relationship with them for further business opportunities.
  -Making the account strategy to get further business opportunities.
  -Clarifying the requirements from clients, planning solutions for the needs and making attractive proposals.
  -Doing presentation to existing clients.
  -Collaborating with HQ in Japan and the each company in their Group out of Malaysia to proceed business smoothly.
  -Using existing knowledge of the industry to leverage the attractive solution.
  -Maintaining level of industry knowledge and keeping on learning new technology and solutions.
  -Working in a small team focused on generating new business not only from Malaysia but also the areas out of the country.
  -Reporting to and consulting with the director, superiors and other relevant division/department in the Company for any necessity.
  -Coordinating with other internal division/department for any kind of necessities to realize service operation.
  -Following internal rule and process to do proper business.
  -Other ad hoc job assigned by the Company and superior.