System Operation Engineer (Software) - JohorID:44941

3,000 MYR ~ 4,000 MYROther Johor DistrictOver 3 months ago

Overview

  • Salary

    3,000 MYR ~ 4,000 MYR

  • Industry

    Manufacturing(Machinery)

  • Job Description

    * Must try very best to recover the system in the shortest reasonable time
    * Must respond to customers concern and complaints in an adequate manner
    * Have sense for customers requirements and proactive thinking to turn the requirement into action
    * Providing support to customers for the system installed (during and after office hours)
    * Single point of contact between customer and back office level 2 support team located in Malaysia
    * Assist in commissioning and deployment during project implementation phase, provide site assistance
    * Record incident /problem in the portal
    * Adequate trouble -shooting skill and has the capability to rectify the problem individually before engage level 2 support
    * Provide regular system inspection & maintenance service on site

Qualifications

  • Requirement

    - Education Background : A Bachelor Degree in Computer Science/ Information Technology
    - Experience :
    * Min 2 years experience working in a support line
    * Preferable knowledge and experience in oracle report/forms
    * Knowledge and experience in Java
    * Knowledge and experience in Java
    * Knowledge and experience in : Oracle PL/SQL programming
    * Independent and able to work under pressure, over time and odd hours to resolve problem on site.
    * Strong analytical and problem solving skills
    * Proactive with strong customer and team focus
    * Working experience in automated material handling system is an added advantage but not essential
    * Possess adequate trouble shooting skills and capability to provide training if needed
    * Proficiency in English and Bahasa Malaysia
    * Must be highly motivated and innovative team player
    * Must be willing to travel and work overseas for long duration
    * Efficient time management
    * Compliance to safety regulation
    * Required to work on shift ( day & night) according to standby timetable

    - Others : Pleasant personality, people oriented, organized with good interpersonal and communication skills

  • English Level

    -

  • Other Language

    English

Additional Information

  • Benefit

    To be advice during the interview

  • Working Hour

    -

  • Holiday

    -

  • Job Function