System Operation Engineer (Software) - JohorID:44941
3,000 MYR ~ 4,000 MYROther Johor DistrictOver 3 months agoOverview
Salary
3,000 MYR ~ 4,000 MYR
Industry
Manufacturing(Machinery)
Job Description
* Must try very best to recover the system in the shortest reasonable time
* Must respond to customers concern and complaints in an adequate manner
* Have sense for customers requirements and proactive thinking to turn the requirement into action
* Providing support to customers for the system installed (during and after office hours)
* Single point of contact between customer and back office level 2 support team located in Malaysia
* Assist in commissioning and deployment during project implementation phase, provide site assistance
* Record incident /problem in the portal
* Adequate trouble -shooting skill and has the capability to rectify the problem individually before engage level 2 support
* Provide regular system inspection & maintenance service on site
Qualifications
Requirement
- Education Background : A Bachelor Degree in Computer Science/ Information Technology
- Experience :
* Min 2 years experience working in a support line
* Preferable knowledge and experience in oracle report/forms
* Knowledge and experience in Java
* Knowledge and experience in Java
* Knowledge and experience in : Oracle PL/SQL programming
* Independent and able to work under pressure, over time and odd hours to resolve problem on site.
* Strong analytical and problem solving skills
* Proactive with strong customer and team focus
* Working experience in automated material handling system is an added advantage but not essential
* Possess adequate trouble shooting skills and capability to provide training if needed
* Proficiency in English and Bahasa Malaysia
* Must be highly motivated and innovative team player
* Must be willing to travel and work overseas for long duration
* Efficient time management
* Compliance to safety regulation
* Required to work on shift ( day & night) according to standby timetable
- Others : Pleasant personality, people oriented, organized with good interpersonal and communication skillsEnglish Level
-
Other Language
English
Additional Information
Benefit
To be advice during the interview
Working Hour
-
Holiday
-
Job Function