78 Jobs found
Application Support Engineer (PG)ID:56419
4,000 MYR ~ 6,000 MYRBayan Baru工作内容
Responsibilities- Provide 1st level and 2nd level application support to operation systems in accordance to Standard Operating Procedures (SOP) and Service Level Agreement (SLA).- Attend to the complaint tickets, clarify and identify the root cause for the complaint. Perform escalation to relevant project team leaders for unresolved issues.- Guide user on the workaround for known issues.- Perform data uploading, import, export and patching for the application as and when required.- Perform data analysis and generate statistics for management usage.- Assist to maintain and update the support documentation and training materials.- Provide support to deploy, install and configure application in operation environment either via onsite or remotely through remote application
福利制度
**Full package please refer to attachment "Benefit & Compensation".
Overtime:
Replacement leave for OT more than 4hrs approved by Site Manager.
For public holiday, the OT rate is 2 x normal hourly rate. Assistant Manager position and above are not entitle for OT claim. Reimbursement shall be done via replacement leave.
EPF Allocation: 12% for MYR5k and above. 13% for below MYR5k
Mobile Allowance:
Manager and above : Max up to MYR150 / month via receipt
Senior Position : MYR100 / month
Other Position : MYR60 / month
Transport Allowance:
Manager and above : Max up to MYR180 / month via receipt or allocation of free parking lot.
Senior Position : MYR100 / month
Other Position : MYR60 / month
Additional Note : Only upon confirmation.
Medical Claims:
Maximum up to MYR80 per receipt and MYR600 per year.
Staff Insurance: Covered
Yearly Spectacle / Dental Allowance:
MYR300
Annual Leave: 14 days per annum.
Add in 1 day for every 2 years till maximum 24 days per annum.Mechanical Design Engineer / Mechanical Engineer (PG)ID:57578
5,000 MYR ~ 8,000 MYRBatu Kawan工作内容
Core Duties:1. Responsible for project design and planning.2. Drafting technical drawings and preparing related documentation.3. Managing drawings and design documents.4. Troubleshooting design issues during product trial production.Job Responsibilities1. Project design and planning.2. 3D design for projects.3. Preparation of 2D drawings, BOMs, operation manuals, and maintenance manuals. 4. Drafting other technical documentation.5. Organizing, compiling, and archiving project materials.
福利制度
- Phone allowance
- OT allowance
- Optical / Dental = RM300
- Medical = RM500
- Annual Leave
- Compassionate Leave
- Marriage Leave
- Travel AllowanceMechanical Design Engineer / Mechanical Engineer (JB)ID:57579
5,000 MYR ~ 8,000 MYRJohor Bahru工作内容
Core Duties:1. Responsible for project design and planning.2. Drafting technical drawings and preparing related documentation.3. Managing drawings and design documents.4. Troubleshooting design issues during product trial production.Job Responsibilities1. Project design and planning.2. 3D design for projects.3. Preparation of 2D drawings, BOMs, operation manuals, and maintenance manuals. 4. Drafting other technical documentation.5. Organizing, compiling, and archiving project materials.
福利制度
- Phone allowance
- OT allowance
- Optical / Dental = RM300
- Medical = RM500
- Annual Leave
- Compassionate Leave
- Marriage Leave
- Travel AllowanceService Engineer (Machinery / Industrial Equipment)ID:57573
4,000 MYR ~ 5,300 MYRKota Damansara/Petaling Jaya工作内容
1. Warehouse Operations Manage after-sales and service activities.2. Coordinating field work involving troubleshooting, reporting and resolution of any emergency warranty issues.3. Responsible and manage warranty claims and matter, and liaising with HQ and 3rd party vendor on any warranty claims and reports.4. Technical back-up to field service staff to ensure technical queries are attended and settled promptly.5. Ensure completion of service tasks and submission of report/expense on a timely manner.6. Prepare quotation for service and spare parts enquiries.7. Customer relationship management8. Provide training for customers and internal team.9. Provide timely feedback on overall market situation, competition and new business opportunities.
福利制度
・Basic Salary = RM 3,500 ~ RM 4,500
・Transport Allowance = RM 500 ~ RM 800
・AL: 14 days, increase after 3 years
・MC: <2Y 14d, 2~5Y 18d, >5Y 22d
・Flexi Claim: RM 2,500 / y (covering outpatient expenses, dental, optical, medical checkup, with immediate family coverage)
・Group Insurance / Term Life
・Yearly Performance Bonus (previously 2 ~ 4m)
・Sales Incentive (1% from the total pool of overall sales)Customer Service Representative (Open Language)ID:57515
4,000 MYR ~ 5,500 MYRBangsar工作内容
< POSITION SUMMARY >The Customer Service Representative provides support and services to Brand Partners and customers by addressing enquiries, issues, and concerns from all means of communication which contribute to the success of LifeWave members.< SUPERVISORY RESPONSIBILITIES >This position has no direct supervisory responsibilities.< ESSENTIAL DUTIES AND RESPONSIBILITIES >・Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on LifeWave’s products and services.・Provides exceptional services to all customers and Brand Partners who walk-in to the Experience Centre.・Utilizes a customer-centric attitude while assisting our customers on every interaction.・Understands and expertly communicates our products, promotions, services, compensation plan, and policies & procedures to be able to support customer inquiries.・Generates new product orders for existing and new customers.・Works with internal staff and customers to identify and resolve challenges faced by customers.・Recommends and promotes additional products and services to increase overall sales revenue.・Consistently meets or exceeds performance expectations, including customer experience surveys, call handling metrics (including call volume), and quality standards.・Completes internal tracking of required information in order to maintain effective records.・Connects with customers by building meaningful relationships that support business success.・Represents the company in a professional, courteous, and efficient manner at all times.・Escalate product returns and refunds to relevant departments.・Completes all company training and follows established policies and procedures.・Demonstrates time management with presence/availability adhering to expectations.・Participates in company events as and when required.
福利制度
・Salary = RM 4,000 ~ RM 5,500
・AL: <2Y 16 days, 2~5Y 18 days, >5Y 20 days
・MC: <2Y 14 days, 2~5Y 18days, >5Y 22 days
・Monthly Phone Allowance ＝ RM150
・Monthly Staff Entitlement Product (Can claim 6 products per month)
・Medical, health insurance coverage
・Bonus (discretional)
・Company Activities: Team Gathering, Annual Dinner, Welcome Lunch
・No OT pay, working on Sat, Sun or Public Holiday will be entitled a replacement leaveCustomer Service Representative (Mandarin Speaking)ID:57516
4,000 MYR ~ 5,500 MYRBangsar工作内容
< POSITION SUMMARY >The Customer Service Representative provides support and services to Brand Partners and customers by addressing enquiries, issues, and concerns from all means of communication which contribute to the success of LifeWave members.< SUPERVISORY RESPONSIBILITIES >This position has no direct supervisory responsibilities.< ESSENTIAL DUTIES AND RESPONSIBILITIES >・Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on LifeWave’s products and services.・Provides exceptional services to all customers and Brand Partners who walk-in to the Experience Centre.・Utilizes a customer-centric attitude while assisting our customers on every interaction.・Understands and expertly communicates our products, promotions, services, compensation plan, and policies & procedures to be able to support customer inquiries.・Generates new product orders for existing and new customers.・Works with internal staff and customers to identify and resolve challenges faced by customers.・Recommends and promotes additional products and services to increase overall sales revenue.・Consistently meets or exceeds performance expectations, including customer experience surveys, call handling metrics (including call volume), and quality standards.・Completes internal tracking of required information in order to maintain effective records.・Connects with customers by building meaningful relationships that support business success.・Represents the company in a professional, courteous, and efficient manner at all times.・Escalate product returns and refunds to relevant departments.・Completes all company training and follows established policies and procedures.・Demonstrates time management with presence/availability adhering to expectations.・Participates in company events as and when required.
福利制度
・Salary = RM 4,000 ~ RM 5,500
・AL: <2Y 16 days, 2~5Y 18 days, >5Y 20 days
・MC: <2Y 14 days, 2~5Y 18days, >5Y 22 days
・Monthly Phone Allowance ＝ RM150
・Monthly Staff Entitlement Product (Can claim 6 products per month)
・Medical, health insurance coverage
・Bonus (discretional)
・Company Activities: Team Gathering, Annual Dinner, Welcome Lunch
・No OT pay, working on Sat, Sun or Public Holiday will be entitled a replacement leave[ Subang ] Regional Senior Customer Service Executive (Sales Coordinator - Shared Service)ID:57563
4,000 MYR ~ 5,000 MYRUSJ/Subang Jaya工作内容
• Deliver excellent customer service and manage needs of customers through phone and emails.• Coordinate with internal departments to ensure smooth delivery arrangements until customers' doorsteps.• Report to HOD, Business Process Management• Perform office-based administrative duties whenever required by supervisor.• Be initiatives on resolving issues and concerns of customers, including operational issues, documentations issues, pricing/invoices queries etc.• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.• To participate company activities (5s, Safety, Environment & Energy, Budget Plan, ISO Documentation, etc) as assigned.
福利制度
・Basic Salary = RM 4,000 ~ RM 5,000
・Outpatient Medical Coverage (RM1,600) per year
・Dental and optical capped at (RM500) per year from outpatient
・Inpatient Medical Coverage (RM25,000) per annum
・Transport Expenses Benefit (RM16 – RM600) per month depend on distance and mode of transport
・Free Parking
・Meal Allowance (RM4.50) per day
・Motor / Vehicle Interest Subsidy (RM50 – RM150) per month – after confirmed
・House / Property Interest Subsidy (RM50 – RM170) per month – after 3 years of service
・Japanese Speaker Allowance (RM250 - RM800) per month
・Semi-annual Bonus on June & December
・Annual Salary Increment
・First Marriage incentive (RM300)
・New Born allowance (RM100)
・Company Loan
・Public Holiday (all in Malaysia calendar)
・Annual Leave starting from 15 days
・EPF Employer Contribution 15% - after 2 years of service[ Subang ] Regional Customer Service Executive (Sales Coordinator - Shared Service)ID:57548
3,280 MYR ~ 4,000 MYRUSJ/Subang Jaya工作内容
• Deliver excellent customer service and manage needs of customers through phone and emails.• Coordinate with internal departments to ensure smooth delivery arrangements until customers' doorsteps.• Report to HOD, Business Process Management• Perform office-based administrative duties whenever required by supervisor.• Be initiatives on resolving issues and concerns of customers, including operational issues, documentations issues, pricing/invoices queries etc.• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.• To participate company activities (5s, Safety, Environment & Energy, Budget Plan, ISO Documentation, etc) as assigned.
福利制度
・Basic Salary = RM 3,280 ~ RM 4,000
・Outpatient Medical Coverage (RM1,600) per year
・Dental and optical capped at (RM500) per year from outpatient
・Inpatient Medical Coverage (RM25,000) per annum
・Transport Expenses Benefit (RM16 – RM600) per month depend on distance and mode of transport
・Free Parking
・Meal Allowance (RM4.50) per day
・Motor / Vehicle Interest Subsidy (RM50 – RM150) per month – after confirmed
・House / Property Interest Subsidy (RM50 – RM170) per month – after 3 years of service
・Japanese Speaker Allowance (RM250 - RM800) per month
・Semi-annual Bonus on June & December
・Annual Salary Increment
・First Marriage incentive (RM300)
・New Born allowance (RM100)
・Company Loan
・Public Holiday (all in Malaysia calendar)
・Annual Leave starting from 15 days
・EPF Employer Contribution 15% - after 2 years of serviceYield EngineerID:57547
3,500 MYR ~ 6,000 MYRMalacca工作内容
1. Develop and implement manufacturing processes and procedures to optimize production efficiency, quality, and safety.2. Collaborate with cross-functional teams, including design engineering, production, and quality assurance, to develop and implement new products or processes.3. Drive continuous improvement initiatives and lean manufacturing principles to enhance productivity, reduce waste, and improve overall operational performance.4. Monitor and analyze production data and metrics to identify areas for improvement and implement corrective actions as needed.5. Ensure compliance with company policies, regulatory requirements, and industry standards to maintain a safe and environmentally friendly work environment.6. Manage and oversee in engineering terms the implementation of new equipment, technologies, and automation systems to enhance manufacturing capabilities and efficiency.7. Develop and manage the manufacturing line in terms of engineering, ensuring optimal allocation of resources and cost control.8. Collaborate with suppliers and vendors to source and evaluate new technologies, materials, and equipment to improve manufacturing processes and reduce costs.9. Provide technical support and guidance to resolve complex manufacturing issues, troubleshoot problems, and optimize production output.
福利制度
Salary: ~RM6K - RM15K
AL: Starting from 8 days
SL: 14 / 18 / 22 days
<Other benefits>
• Performance bonus - depends on company and individual performance
• Medical coverage
• Personal insuranceProduction ManagerID:57549
6,000 MYR ~ 15,000 MYRMalacca工作内容
1. Develop and implement manufacturing strategies and processes to optimize efficiency, reduce costs, and improve product quality.2. Collaborate with cross-functional teams, including design engineers, quality engineers, and production personnel, to ensure smooth production operations and timely delivery of products.3. Lead and participate in process improvement projects, utilizing Lean Manufacturing methodologies to identify and eliminate waste, improve productivity, and enhance product quality.4. Evaluate existing manufacturing processes and equipment, identifying opportunities for improvement and implementing changes to enhance efficiency and productivity.5. Conduct root cause analysis and implement corrective actions to resolve production issues and minimize downtime.6. Develop and maintain manufacturing documentation, including work instructions, process flow charts, and standard operating procedures (SOPs).7. Train and mentor junior manufacturing engineers, providing guidance and support in their professional development.8. Stay updated with the latest advancements in manufacturing technology, processes, and industry best practices, and implement relevant changes to improve manufacturing processes.9. Collaborate with suppliers to ensure the availability of quality materials and components, and resolve any supplier-related issues that may affect production.10. Ensure compliance with regulatory requirements and industry standards in manufacturing processes.
福利制度
Salary: ~RM6K - RM15K
AL: Starting from 8 days
SL: 14 / 18 / 22 days
<Other benefits>
• Performance bonus - depends on company and individual performance
• Medical coverage
• Personal insurance